My first time experiencing the new AI system making my order. Was awful this place already makes mistakes on orders and this made it worse. Last time I use any Wendys.
Andrew Parrish
The staff was very nice and were willing to replace something that I dropped
Lonnie Keaton
The sandwiches have been fresh and the fries also. Just started eating there a little more lately and it's been very good 😊
Vernon Stutzman
Great Food and Staff
Pulpit Secrets
Flies were definitely on the menu. The food was average at best. I definitely wouldn't stop by here to eat again. I hate flies around food.
Michael Duane
The AI menu board is very finicky, but the folks at the window are very accommodating. Best fast food bugers, in my opinion.
Thomas Moore
It was good
Joseph Manuszak
Slow drive thru service
Jamie Brave
Terribly awful food!! No care in the world cold burgers and old fries! Got it refunded back to my card. Forget these fast food restaurants nowadays..when I thought that I give it a try after quitting for a while it proves my point on why I quit eating that crap
Sue Moore
Went through the drive thru tonight. Wendy’s has went to an AI system, this was very confusing to us, we were not able to special order our sandwiches. I did not get to double check our order until I got to the pickup window. Once we got to the window we had to void the order and start over with the employees. The employees were very kind, understanding, courteous and very accommodating. They were also very frustrated, I am sure most customers were not as understanding and patient as others. What I would like to see next time is a way to check our order and be able to make changes before we get to the window. Koddus to the management and the employees of the Buckeye Lake Wendy’s for embracing this change and trying to make the best of a frustrating situation. We will go back and hope to see positive changes in the AI system.
Does not attempt to meet customers simple special request even though a Wendy’s yesterday did.
the grizzly
Got part of the order wrong and I was disappointed since I went inside to hope they would get it right but instead I got a trainee and the manager left her to figure it out
Westley Baker
Always out of something excuses constantly
Kevin Crawford
I went through the drive through and ordered a meal, large size with a sweet tea.
I get to the window and the girl tried to hand me a medium tea. I politely said that should be a large. Girl at window said on, handed it to the lady behind her with no teeth, lady with no teeth took a large cup, filled it with ice then dumped the medium tea into the cut. There was still 1/4 a cup of tea left in the medium. I said to the nice girl at window I should have just keep the medium tea? Girl with no teeth starts arguing with me about how much ice should be in the cup…. Guess I won’t be back to this Wendy’s 👍🏻
My first time experiencing the new AI system making my order. Was awful this place already makes mistakes on orders and this made it worse. Last time I use any Wendys.
The staff was very nice and were willing to replace something that I dropped
The sandwiches have been fresh and the fries also. Just started eating there a little more lately and it's been very good 😊
Great Food and Staff
Flies were definitely on the menu. The food was average at best. I definitely wouldn't stop by here to eat again. I hate flies around food.
The AI menu board is very finicky, but the folks at the window are very accommodating. Best fast food bugers, in my opinion.
It was good
Slow drive thru service
Terribly awful food!! No care in the world cold burgers and old fries! Got it refunded back to my card. Forget these fast food restaurants nowadays..when I thought that I give it a try after quitting for a while it proves my point on why I quit eating that crap
Went through the drive thru tonight. Wendy’s has went to an AI system, this was very confusing to us, we were not able to special order our sandwiches. I did not get to double check our order until I got to the pickup window. Once we got to the window we had to void the order and start over with the employees. The employees were very kind, understanding, courteous and very accommodating. They were also very frustrated, I am sure most customers were not as understanding and patient as others. What I would like to see next time is a way to check our order and be able to make changes before we get to the window. Koddus to the management and the employees of the Buckeye Lake Wendy’s for embracing this change and trying to make the best of a frustrating situation. We will go back and hope to see positive changes in the AI system.
Restaurantji Recommends
It's Wendys, consistent
Does not attempt to meet customers simple special request even though a Wendy’s yesterday did.
Got part of the order wrong and I was disappointed since I went inside to hope they would get it right but instead I got a trainee and the manager left her to figure it out
Always out of something excuses constantly
I went through the drive through and ordered a meal, large size with a sweet tea. I get to the window and the girl tried to hand me a medium tea. I politely said that should be a large. Girl at window said on, handed it to the lady behind her with no teeth, lady with no teeth took a large cup, filled it with ice then dumped the medium tea into the cut. There was still 1/4 a cup of tea left in the medium. I said to the nice girl at window I should have just keep the medium tea? Girl with no teeth starts arguing with me about how much ice should be in the cup…. Guess I won’t be back to this Wendy’s 👍🏻
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