Southgate Hotel & Tiki Lounge

Walked in around 4am, there was somebody sleeping on the floor in the office. Weird.

Room smelled like mold from the second i walked in. Kicked on the heat and found out the source. Smell started out from it. To cap off the night, I was awakened by a fly that kept landing on me.

Inside is poorly taken care of from the hallway to the room. Cleaning at the bare minimum and you see dust in crevices in the hallways. Looks abandoned actually. I didn’t even feel comfortable taking a shower. i just left. Idk how this got 4 star reviews.

Service: 1

The tiki lounge was not open on a Friday night- I have been stopping for gas across the street from this place on regular road trips for a decade and have always been curious. Decided to break up this year’s trip with an overnight in Cambridge mostly to check this place out.
After reading the hotel reviews we decided to stay across the street but wanted to enjoy the tiki bar- no luck… had to get some beer and weird sheetz sandwiches for our entertainment tonight

Seems like they could add a “closed” sign to the giant “tiki lounge” sign. Would’ve loved a corpse reviver after driving through the snow

Walkability: Not really unless you parked at ruby tuesdays

Food and drinks: Tiki lounge was closed

Service: 1

Too pricey with no accommodations

Both our rooms were dirty and the showers and sinks put out dirty water. First bed had dirty sheets, second bed had bed bugs. Advertised tiki lounge performer left with no words and was told to be there a) before the bar opened and b) at 5:00 when the bar was empty until right about 8 when about twenty people showed up who looked like they drank there a lot as they all knew each other.

Service: 1

I stayed 1 night on 10/19/2024 and was pleasantly surprised. The price was fair at @$62.50 out the door when booked through Expedia. It's about $20 more expensive if you book through the front-desk, so go through a booking agency.

I was initially put into a room (122) with a non-working TV. The gentleman working the desk (Kris) verified the problem did in fact exist and moved me to a different room (128). I looked under the mattresses for both rooms and noted NO bedbugs. Water was hot right-away, HVAC worked perfectly in each, and overall both rooms were clean. The Tiki bar was closed and the front-desk said it wouldn't open for a couple of weeks. No big-deal for me, but you may want to call and ask its status if desired.

The only issues people may a problem with: There was light mold around a small portion of the bathtub grout in each room. Also, (not the motels fault), the neighborhood isn't very nice. I got to listen to a couple screaming at each other from 0330-0530 the next morning. Even so, I plan to stay again.

Safety: Outside rear/side doors require magnetic key access to enter. Good thing as many places don't.

Food and drinks: There's a McDonald sharing the parking lot and a Denny's across the street (no cross-walk, run fast).

Service: 5

Not the most up to date but clean. Nice staff. Well stocked bar. Within walking distance for decent food.

Walkability: A few restaurants you can walk to.

Food and drinks: Tikki bar was fun

Service: 5

If you ever need a place to stay OR find yourself tired and weary while driving through.... Do yourselves a favor and stay at Southgate Hotel in Cambridge, Ohio. THIS IS A GREAT, CLEAN, FRIENDLY AND JUST OVERALL AMAZING ATMOSPHERE!! Every single staff member is more than willing to help with ANY AND ALL FIRST NEEDS and each one reply are so very kind with smiles on ALWAYS. If you do stop in, make sure you step into the Tiki Lounge and give Miss Carla a holler, or have a drink, a bite to eat and Miss Carla will SURELY make you feel welcome; just like you were in your own hometown!! BUT PLEASE FOR THE LOVE OF ALL THINGS HOLY.... DON'T FORGET TO TIP HER! I will be 42 years young this Autumn, I moved to the area from Indianapolis when I was just 7 years old, & I would be A LIAR if I told y'all that I had stayed at the Southgate Hotel even ONCE during those 35 years of living here. Yet here I am.... And I'm SUPER IMPRESSED. HECK, I WASN'T EVEN AWARE, THAT THERE'S AN OUTDOOR, IN GROUND, POOL HERE EITHER! 🤦🏻‍♀️😅🤷🏻‍♀️ GLAD WE STOPPED HERE AT 2am this morning!

Service: 5

This hotel was absolutely horrible so dirty. Our first room was filthy so we asked for a second, the 2nd was still filthy. Handprints on the wall, foot prints, dirty towels. The front desk workers are just plain out stupid .

Service: 1

The staff there is very polite and very professional and very good hospitality

Rooms: Very clean very neat very professional looking rooms

Safety: Felt very safe in the rooms and the surrounding areas

Service: 5

If you ever need a place to stay OR find yourself tired and weary while driving through.... Do yourselves a favor and stay at Southgate Hotel in Cambridge, Ohio. THIS IS A GREAT, CLEAN, FRIENDLY AND JUST OVERALL AMAZING ATMOSPHERE!! Every single staff member is more than willing to help with ANY AND ALL FIRST NEEDS and each one reply are so very kind with smiles on ALWAYS. If you do stop in, make sure you step into the Tiki Lounge and give Miss Carla a holler, or have a drink, a bite to eat and Miss Carla will SURELY make you feel welcome; just like you were in your own hometown!! BUT PLEASE FOR THE LOVE OF ALL THINGS HOLY.... DON'T FORGET TO TIP HER! I will be 42 years young this Autumn, I moved to the area from Indianapolis when I was just 7 years old, & I would be A LIAR if I told y'all that I had stayed at the Southgate Hotel even ONCE during those 35 years of living here. Yet here I am.... And I'm SUPER IMPRESSED. HECK, I WASN'T EVEN AWARE, THAT THERE'S AN OUTDOOR, IN GROUND, POOL HERE EITHER! ??‍♀️???‍♀️ GLAD WE STOPPED HERE AT 2am this morning!

Service: 5

Carla and the staff is amazing

Rooms: Nice rooms

Food & drinks: Great drinks Carla and the staff is great

Service: 5

The rooms need updating and could be a little cleaner. My room in particular smelled like dog piss. The pool wasn't bad though and the view is spectacular. There are plenty of restaurants and convenient stores within walking distance.

Service: 4

Friendly staff and nice

Service: 5

There was a significant amount of trash in and around the hotel laying on the floor. It also stunk inside the building. Every staff member I came in contact with was friendly. No breakfast.

Noteworthy details: There was a lot of trash laying around on the floor inside the building and also outside on the ground, and it stunk inside the building.

Service: 3

Cheap and clean. I would return.

Service: 4