Dairy Queen Grill & Chill

120 W Waterloo St, Canal Winchester
(614) 837-8642

Recent Reviews

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Keith Good

Came to this place on a sunday evening (12/15) and I waited at the front counter for about 10 minutes as employees just look by me as if I’m not even there. They had about 2 cars in the drive thru so they weren’t busy. Got sick of it so I got back in my car and went to drive thru. Got my ice cream within 2 minutes. I just found it strange that they didn’t acknowledge me at the counter but it was a different result with the drive thru.

Atmosphere: 1

Food: 5

Service: 1

Patty Igou

Very clean inside people were friendly food was great

Atmosphere: 5

Food: 5

Service: 5

Sherri Colvin

Employee was get very pleasant.
Restaurant very clean 👌🏾

Iris

Didn't eat in so don't know about atmosphere

Food: 5

Service: 5

Recommended dishes: Chicken Strip Baskets

Dave Shelby

It is 61° in the restaurant and nobody will turn the furnace on. We are having a birthday party for my granddaughter who is seven. This is absolutely the worst experience I've ever had in a restaurant. Go someplace else

Atmosphere: 1

Food: 2

Service: 1

Sharon Patterson

Extremely nice people work there.

Atmosphere: 5

Food: 5

Service: 5

Jack howard

Been going here for a while and it used to be pretty decent, but recently it’s been going down hill. Constantly messing up simple orders, hardly putting in any toppings, and the workers just not putting in any effort. Last straw was today when I got an Oreo cheesecake blizzard, hardly any toppings, AND got charged for extra. Went in to ask for a refund, and instead of listening to me, the customer, it’s as if they tried to convinced to just get it remade. Will not go again.

Atmosphere: 1

Food: 1

Service: 1

Susan Garver

Yummy as always and staff friendly.

Atmosphere: 5

Food: 5

Service: 5

Victoria Caldwell Burns

The Banana split blizzard I paid $6 for last night was nothing but vanilla ice cream with bananas. I called & left a msg to speak to a mgr. still waiting. I won’t be back. The last 4 times they have screwed up my order. Bye DQ

Melinda Robertson

For the 3rd time in the last couple weeks, my blizzard had only ice cream for the bottom two thirds. It's like they put the candies in and only mix the top inch or so! Terrible!

Food: 1

Service: 4

m walton

Quick courteous service food was hot and prepared as requested.

Atmosphere: 3

Food: 3

Service: 3

Katie Bugster

Usually the staff is friendly. I go to the drive thru about once a week with a fairly large order and it's always been correct and prompt.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Ice Cream Cone, Chicken Strip Basket, Pretzel Sticks with Zesty Queso, Side of Onion Rings

Love

Ordered two items. Cashier was not personable.. Food cold and mediocre. Don’t apologize for inaccuracies, lost me as a customer.

Tina Douglas

Blizzards on a hot day..

Atmosphere: 5

Food: 5

Service: 5

Candy Cane

Store Manager being friends,??️ with staff will always lead to BAD staff serviceBecause now they wii they can do whatever they want ??

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Dilly Bar, Oreo Ice Cream Cake, Pretzel Sticks, Onion Rings, French Fries, DQ Sandwich, Hot Dog

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