I hate giving bad reviews, but I seven minutes from this store, yet their "Freaky fast service" either ends up in a 40+ minute delivery or one that can't be delivered at all. I ask for delivery despite being so close because I have small children that can't be left alone. Not only do I get charged $4.99 for delivery on top of a sandwich that's 80% bread charged at $17.99, but I can't even get it in a timely manner. This is the last time I'll order from any Jimmy Johns because I'm sick of being overcharged for a sandwich that either can only be delivered an hour late or can't be delivered at all. Nobody should be ordering from Jimmy Johns. It's a half-assed establishment that doesn't seem to want to pay their employees a reasonable wage to give a crap about doing the bare minimum.
Atmosphere: 1
Food: 3
Service: 1
Jasmine
NO STARS – Terrible Experience!
If I could give zero stars, I would! Went to Jimmy John’s today and was completely disappointed. First off, when I walked in, NO ONE acknowledged me or even said hello. The staff was rude and clearly didn’t care about customer service at all. Then, to make matters worse, I ordered a sandwich with extra meat and guess what? No meat! How do you forget the main part of a sandwich?! I paid for a complete meal, and I get a bread-and-veggies sandwich with the meat on the side for me to put together on my own. Unacceptable!
Honestly, I should have gone next door to Jersey Mike’s where they actually know how to make a sandwich and treat people with respect. Jimmy John’s, you just lost a customer! Fix your service and your quality, because this was a joke.
Atmosphere: 1
Food: 1
Service: 1
HOWARD ZLATKIND
Good quality ingredients
Atmosphere: 4
Food: 4
Service: 4
Justin Leeson
Saved the day. Had to place a last minute catering order for a birthday. The staff was attentive and helpful. Store was clean, and food was great.
Francis Maloney
I’ve been eating Jimmy John’s since 2008 across multiple states. This store is hands down the worst I’ve ever experienced. This last order, I’m finding random jalapeños and peppers on my sandwich (didn’t ask for them). I’ll be taking my business to the Pickerington location from now on. I’ve yet to have an issue there.
Bryan Brown
Store is clean and employees are so happy to serve customers. Really enjoy coming here!
Atmosphere: 5
Food: 5
Service: 5
Peter Olson
Closed at 6pm with no signage regarding early close.
Service: 1
Brigid Lott
very disappointing. placed order on line and called after 35 minutes to check the status and was told the driver had been out for 25 minutes with other deliveries and it would be another 20-25 minutes. I called back when it had been nearly an hour after placing my order and was told he had been back 10 minutes and they were making a few orders and then it would go out. needless to say I canceled my order and will not be ordering from this location again
Service: 1
Steven Stanley
They closed their doors at 8:20pm (40 minutes before they close) and locked them and turned away a cop, me and my fiancé
Service: 1
Tyger
This location is the worst I’ve experienced in Columbus. They’re never properly staffed, which is of no fault of the people making the orders. They should stop offering delivery on their app and especially on DoorDash, because you may get it once in a blue moon. The last delivery order I waited an hour, and when I called the person on the phone complained about being alone and having no delivery drivers. I wasn’t contacted, due to this. I was told he voided my order, but I’m now having to dispute the charges with my bank!
Everytime I come to this Jimmy johns my world gets a little brighter. Some how I always end up there when Chris is working and let me tell you that young man is so sweet! He’s patient and gives me suggestions when I’m indecisive. He’s funny and know how to keep a customer / worker conversation not be awkward. Whoever raised this young man need a pay on the back. These days fast food workers can be so rude (I’ve had an experience with the other Jimmy John workers) but not Chris. He’s positive and seems to love what he’s doing. Jimmy johns, you have a good one. Thank you Chris for always making my experience a good time.
I hate giving bad reviews, but I seven minutes from this store, yet their "Freaky fast service" either ends up in a 40+ minute delivery or one that can't be delivered at all. I ask for delivery despite being so close because I have small children that can't be left alone. Not only do I get charged $4.99 for delivery on top of a sandwich that's 80% bread charged at $17.99, but I can't even get it in a timely manner. This is the last time I'll order from any Jimmy Johns because I'm sick of being overcharged for a sandwich that either can only be delivered an hour late or can't be delivered at all. Nobody should be ordering from Jimmy Johns. It's a half-assed establishment that doesn't seem to want to pay their employees a reasonable wage to give a crap about doing the bare minimum.
Atmosphere: 1
Food: 3
Service: 1
NO STARS – Terrible Experience!
If I could give zero stars, I would! Went to Jimmy John’s today and was completely disappointed. First off, when I walked in, NO ONE acknowledged me or even said hello. The staff was rude and clearly didn’t care about customer service at all. Then, to make matters worse, I ordered a sandwich with extra meat and guess what? No meat! How do you forget the main part of a sandwich?! I paid for a complete meal, and I get a bread-and-veggies sandwich with the meat on the side for me to put together on my own. Unacceptable!
Honestly, I should have gone next door to Jersey Mike’s where they actually know how to make a sandwich and treat people with respect. Jimmy John’s, you just lost a customer! Fix your service and your quality, because this was a joke.
Atmosphere: 1
Food: 1
Service: 1
Good quality ingredients
Atmosphere: 4
Food: 4
Service: 4
Saved the day. Had to place a last minute catering order for a birthday. The staff was attentive and helpful. Store was clean, and food was great.
I’ve been eating Jimmy John’s since 2008 across multiple states. This store is hands down the worst I’ve ever experienced. This last order, I’m finding random jalapeños and peppers on my sandwich (didn’t ask for them). I’ll be taking my business to the Pickerington location from now on. I’ve yet to have an issue there.
Store is clean and employees are so happy to serve customers. Really enjoy coming here!
Atmosphere: 5
Food: 5
Service: 5
Closed at 6pm with no signage regarding early close.
Service: 1
very disappointing. placed order on line and called after 35 minutes to check the status and was told the driver had been out for 25 minutes with other deliveries and it would be another 20-25 minutes. I called back when it had been nearly an hour after placing my order and was told he had been back 10 minutes and they were making a few orders and then it would go out. needless to say I canceled my order and will not be ordering from this location again
Service: 1
They closed their doors at 8:20pm (40 minutes before they close) and locked them and turned away a cop, me and my fiancé
Service: 1
This location is the worst I’ve experienced in Columbus. They’re never properly staffed, which is of no fault of the people making the orders. They should stop offering delivery on their app and especially on DoorDash, because you may get it once in a blue moon. The last delivery order I waited an hour, and when I called the person on the phone complained about being alone and having no delivery drivers. I wasn’t contacted, due to this. I was told he voided my order, but I’m now having to dispute the charges with my bank!
Food: 4
Service: 1
Restaurantji Recommends
Everytime I come to this Jimmy johns my world gets a little brighter. Some how I always end up there when Chris is working and let me tell you that young man is so sweet! He’s patient and gives me suggestions when I’m indecisive. He’s funny and know how to keep a customer / worker conversation not be awkward. Whoever raised this young man need a pay on the back. These days fast food workers can be so rude (I’ve had an experience with the other Jimmy John workers) but not Chris. He’s positive and seems to love what he’s doing. Jimmy johns, you have a good one. Thank you Chris for always making my experience a good time.
Vegetarian options: Veggie subs
Kid-friendliness: Spacious. No hazards. Clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese Sandwich
Love their subs, store is always clean too!
Atmosphere: 4
Food: 5
Service: 5
Clean, good sandwiches
Always very good- consistent
Worst service
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