Slowest Panera we've been to. Tonight it took 11 minutes to get 2 basic sandwiches. Mind you, there were 5 employees and no one in front of us in line.
Atmosphere: 1
Food: 4
Service: 1
Bryon Gibson
I enjoy Panera overall! I like the food and drinks here!
Atmosphere: 5
Food: 5
Service: 5
Kent Washington
It’s 6:37 and the food is out of its refrigerated trays and placed on a rolling cart where they are making food at room temp.
It’s 98 outside and kitchen area is not cool.
The store closes at 8pm.🤷🏼♂️
The associates need a lesson in “Safe Serve” health department education.
mike finegan
Ordered through the drive through waited 10 min after placing my order, two cars in front of me never received their orders.
Service: 1
John Howell
We ordered 2 pick twos The first one was French onion soup with the cheesesteak ciabatta and Italiano sandwich and chicken noodle soup. The drinks were a chai tea latte café latte . A French onion soup Pat no asiago cheese as is described in the description and pictured on the website and the Philly cheesesteak had absolutely the bare minimum amount of meat on it so you could even call it a cheesesteak as opposed to a cheese sandwich. The cashier was not friendly and helpful. The café latte only tastes not any different than coffee with cream. For over $40 I expected my soup to have the cheese on it and I expected meat in my sandwich since it’s called a cheese steak sandwich.
Star
Very unfortunate experience - pulled through the drive through ordered a bowl of soup had a cup in the bag, asked them to bring a bowl, they did. But then I had a $5 off and they applied the $10 off I went around in the rain with my child to ask the manager to fix it & apply the correct coupon. Not only was he extremely rude but he refused to refund the order completely and became very aggressive. I felt very threatened as I had my infant in my hand & I called the police. All was resolved after they arrived but I just really don’t understand why people are so mean & hateful as this manager was. I asked him on 3 separate occasions to just do a full refund in which he refused as the other staff laughed as he disrespected me. The most hurtful thing is the main person laughing was the young lady who took my order and incorrectly applied my sip club & coupon but they are young so they will learn very soon with other encounters with customers that don’t show kindness in the midst of blatant disrespect and instead react with further aggression & violence.
Atmosphere: 1
Food: 1
Service: 1
thinking outside the hood
Who makes you pay for cream cheese when you buy bagel?
Atmosphere: 4
Food: 2
Service: 5
Steve Coffman
Always good !
Atmosphere: 5
Food: 5
Service: 5
Raj Bhujel
This location in this crap food and customer service
Atmosphere: 1
Food: 1
Service: 1
nash imoro
Always serving watered down broccoli cheddar soup, basically like milk.
I love Panera; but these guys are not it. Poor service. Sandwich I got didn’t have anything on it…. Food did not taste good at all. Our sandwich did not have anything on it?? The soup was great until we found what look like hair in it. I do not recommend these guys.
tamika A
Get the chicken frontega sandwich and a salad. You can’t go wrong. The young lady working the drive through was a pleasant surprise as her customer service was superb!
Brandon Wagner
What happened? Real sliced in-house turkey has been replaced with soggy bagged turkey that has NO flavor or texture. The bacon is 1/4th the thickness with no crunch. The avocado spread is watery and clearly now processed. And why is the bread thinner and softer? The drinks watered down? I'm actually heartbroken; Panera was my favorite and as of now, after a decade of obsession, I'm out.
Miss Anointed
You ask for soup they don’t fill it up ! Don’t get soup
Slowest Panera we've been to. Tonight it took 11 minutes to get 2 basic sandwiches. Mind you, there were 5 employees and no one in front of us in line.
Atmosphere: 1
Food: 4
Service: 1
I enjoy Panera overall! I like the food and drinks here!
Atmosphere: 5
Food: 5
Service: 5
It’s 6:37 and the food is out of its refrigerated trays and placed on a rolling cart where they are making food at room temp. It’s 98 outside and kitchen area is not cool. The store closes at 8pm.🤷🏼♂️ The associates need a lesson in “Safe Serve” health department education.
Ordered through the drive through waited 10 min after placing my order, two cars in front of me never received their orders.
Service: 1
We ordered 2 pick twos The first one was French onion soup with the cheesesteak ciabatta and Italiano sandwich and chicken noodle soup. The drinks were a chai tea latte café latte . A French onion soup Pat no asiago cheese as is described in the description and pictured on the website and the Philly cheesesteak had absolutely the bare minimum amount of meat on it so you could even call it a cheesesteak as opposed to a cheese sandwich. The cashier was not friendly and helpful. The café latte only tastes not any different than coffee with cream. For over $40 I expected my soup to have the cheese on it and I expected meat in my sandwich since it’s called a cheese steak sandwich.
Very unfortunate experience - pulled through the drive through ordered a bowl of soup had a cup in the bag, asked them to bring a bowl, they did. But then I had a $5 off and they applied the $10 off I went around in the rain with my child to ask the manager to fix it & apply the correct coupon. Not only was he extremely rude but he refused to refund the order completely and became very aggressive. I felt very threatened as I had my infant in my hand & I called the police. All was resolved after they arrived but I just really don’t understand why people are so mean & hateful as this manager was. I asked him on 3 separate occasions to just do a full refund in which he refused as the other staff laughed as he disrespected me. The most hurtful thing is the main person laughing was the young lady who took my order and incorrectly applied my sip club & coupon but they are young so they will learn very soon with other encounters with customers that don’t show kindness in the midst of blatant disrespect and instead react with further aggression & violence.
Atmosphere: 1
Food: 1
Service: 1
Who makes you pay for cream cheese when you buy bagel?
Atmosphere: 4
Food: 2
Service: 5
Always good !
Atmosphere: 5
Food: 5
Service: 5
This location in this crap food and customer service
Atmosphere: 1
Food: 1
Service: 1
Always serving watered down broccoli cheddar soup, basically like milk.
Restaurantji Recommends
👍🏾👍🏾👍🏾
I love Panera; but these guys are not it. Poor service. Sandwich I got didn’t have anything on it…. Food did not taste good at all. Our sandwich did not have anything on it?? The soup was great until we found what look like hair in it. I do not recommend these guys.
Get the chicken frontega sandwich and a salad. You can’t go wrong. The young lady working the drive through was a pleasant surprise as her customer service was superb!
What happened? Real sliced in-house turkey has been replaced with soggy bagged turkey that has NO flavor or texture. The bacon is 1/4th the thickness with no crunch. The avocado spread is watery and clearly now processed. And why is the bread thinner and softer? The drinks watered down? I'm actually heartbroken; Panera was my favorite and as of now, after a decade of obsession, I'm out.
You ask for soup they don’t fill it up ! Don’t get soup
Loading...