Terrible customer service!! Big Black Lightskinned guy with small afro and Tattoo on ankle did not speak and just slid the order on counter as if he was annoyed. He should be FIRED!
marc smith
Gave part of my order away to someone else right in front of me.
Atmosphere: 3
Service: 1
Joanna Bonilla
Ordered for delivery and ended up calling because it would never move from preparing status, called and said they couldn’t fulfill any more orders asked to get my money back and said I would have to call back next day. Went online and shows store is open and the delivery time was 25 minutes but yet they aren’t fulfilling more orders ??????
Atmosphere: 1
Food: 1
Service: 1
Luke Sargent
I ordered online pickup, I ended up having car issues and couldn’t make it to the restaurant. I called and they were generous enough to deliver it to me with no additional charge. We appreciate the service and accommodation!
Service: 5
Bryan camp
We order from this Pizza Hut quite a bit. The last time the pizza was undercooked but it seemed good enough to eat. Today, we ordered 2 pizzas, cheese sticks, and a two liter soda. Both pizzas were raw. They were so bad I ended up cooking them the rest of the way in our oven. The bread sticks were fine. They didn't send our two liter either. I keep saying I'm done with this store and yet keep trying them months later, assuming they would have fixed it by this time
Food: 1
Service: 4
Karen Harvey
Clean and friendly
Arjin Harris
Save yourself the disappointment and go somewhere else, pizza looked like dropped a few times, and I was missing wings
Autum Grandstaff
This is Terrible. Show up and they’re so busy that employees are just standing and complaining about being too busy—- but doing NOTHING!! Phones ringing nonstop and wouldn’t even answer. My pizza isn’t even cooked all the way through. No shake or coating on the cheesy bites. This pizza was bland, undercooked and service is terrible every time we have issues at this location!!
Kim Rider
Poor guy only one there doing his best but terribly slow and place dirty from previous shift as I was first customer.
Jillian Suttles
Had a great experience Tara the new RGM!!!! Super sweet and helpful !!!! 10/10 service thank you!
They route your order through door dash and then you never know if you are going to receive your order or not. Waited over an hour just to be told they didn’t have any drivers for my order to be delivered. What a joke!
nicholas brownlee
Would be a zero if I could make that option, everytime I order from this specific store I never receive my full order or my order gets canceled with no heads up or any type of notification
jayson Vinicky
There never open
Atmosphere: 1
Food: 3
Service: 1
Jamison Poore
Get my food a few mins late, but clearly the pizza is uncooked. The dough is not fully cook and is probably not safe to eat. (I didn't order lite bake) actually ordered well done. Wings were good. Thank God.
Still cost me $50 bucks on hold forever, female "mgmt" yells at me after playing the "hello" game...
She tells me they don't even have their own delivery drivers. Why am I not ordering through doordash if that's who is going to be 50% responsibility for our food.
I should be enjoying pizza, instead im cooking mine that I paid someone else to do already.
Take your money and order elsewhere. 2.6 I wish I'd looked before.
ownership, let me know if you're selling.
Atmosphere: 1
Food: 1
Service: 1
Ni6iRu Beats
CAUTION: THEY WILL NOT DISCLOSE OWNERSHIP FOR CONCERNS. THEY WILL TAKE 3 HORS FOR ONE PIZZA, AND NO THEY DO NOT CARE. IF YOU BRING ANY PROBLEMS UP TO THEM, EXPECT TO BE YELLED AT. THIS IS BY HANDS DOWN THE MOST TERRIBLE RESTURANT IN CANAL! You've been warned. ZERO STAR REVIEW IF I COULD. I don't understand how they haven't been shut down...
Terrible customer service!! Big Black Lightskinned guy with small afro and Tattoo on ankle did not speak and just slid the order on counter as if he was annoyed. He should be FIRED!
Gave part of my order away to someone else right in front of me.
Atmosphere: 3
Service: 1
Ordered for delivery and ended up calling because it would never move from preparing status, called and said they couldn’t fulfill any more orders asked to get my money back and said I would have to call back next day. Went online and shows store is open and the delivery time was 25 minutes but yet they aren’t fulfilling more orders ??????
Atmosphere: 1
Food: 1
Service: 1
I ordered online pickup, I ended up having car issues and couldn’t make it to the restaurant. I called and they were generous enough to deliver it to me with no additional charge. We appreciate the service and accommodation!
Service: 5
We order from this Pizza Hut quite a bit. The last time the pizza was undercooked but it seemed good enough to eat. Today, we ordered 2 pizzas, cheese sticks, and a two liter soda. Both pizzas were raw. They were so bad I ended up cooking them the rest of the way in our oven. The bread sticks were fine. They didn't send our two liter either. I keep saying I'm done with this store and yet keep trying them months later, assuming they would have fixed it by this time
Food: 1
Service: 4
Clean and friendly
Save yourself the disappointment and go somewhere else, pizza looked like dropped a few times, and I was missing wings
This is Terrible. Show up and they’re so busy that employees are just standing and complaining about being too busy—- but doing NOTHING!! Phones ringing nonstop and wouldn’t even answer. My pizza isn’t even cooked all the way through. No shake or coating on the cheesy bites. This pizza was bland, undercooked and service is terrible every time we have issues at this location!!
Poor guy only one there doing his best but terribly slow and place dirty from previous shift as I was first customer.
Had a great experience Tara the new RGM!!!! Super sweet and helpful !!!! 10/10 service thank you!
Restaurantji Recommends
They route your order through door dash and then you never know if you are going to receive your order or not. Waited over an hour just to be told they didn’t have any drivers for my order to be delivered. What a joke!
Would be a zero if I could make that option, everytime I order from this specific store I never receive my full order or my order gets canceled with no heads up or any type of notification
There never open
Atmosphere: 1
Food: 3
Service: 1
Get my food a few mins late, but clearly the pizza is uncooked. The dough is not fully cook and is probably not safe to eat. (I didn't order lite bake) actually ordered well done.
Wings were good. Thank God.
Still cost me $50 bucks
on hold forever, female "mgmt" yells at me after playing the "hello" game...
She tells me they don't even have their own delivery drivers. Why am I not ordering through doordash if that's who is going to be 50% responsibility for our food.
I should be enjoying pizza, instead im cooking mine that I paid someone else to do already.
Take your money and order elsewhere.
2.6 I wish I'd looked before.
ownership, let me know if you're selling.
Atmosphere: 1
Food: 1
Service: 1
CAUTION: THEY WILL NOT DISCLOSE OWNERSHIP FOR CONCERNS. THEY WILL TAKE 3 HORS FOR ONE PIZZA, AND NO THEY DO NOT CARE. IF YOU BRING ANY PROBLEMS UP TO THEM, EXPECT TO BE YELLED AT. THIS IS BY HANDS DOWN THE MOST TERRIBLE RESTURANT IN CANAL! You've been warned. ZERO STAR REVIEW IF I COULD. I don't understand how they haven't been shut down...
Atmosphere: 1
Food: 1
Service: 1
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