Customers` Favorites
Customers` Favorites
“The best bbq I've had. Her sides are so good!! She is so sweet and friendly. We go whenever we want some great bbq foods, the best part I don't have to fire up the grill, I'm partial to the brats, so good!“
Customers` Favorites
“Wonderful service- good food!“
Customers` Favorites
“Hubby and I ordered take out while the kids were away since they brought back Nashville hot. We both ordered tenders Mac n cheese he got fries and I got the baked potato. Arrived at curbside for my order waited for about 10 minutes even though I arrived 8 minutes after my pick up time. I was missing a Mac n cheese so I had to go in not that big of a deal.. no one at the Togo stand so a guy from the kitchen comes out and asks how he can help I told him I was missing a Mac n cheese and asked if the portion of the other one was correct he said okay went back to the kitchen and sent the manager out. Manager explained that is the correct portion no big deal I work for a corporate restaurant so I know how it goes. He went to get me another Mac and cheese and it took an additional ten minutes not sure why because I could see 7+ kitchen staff just hanging out in the kitchen with not so many tables in the dining room on a Friday night. I could hear a lady in the dining room telling her kids that she got her dessert before she even got her meal even though everyone else had finished eating, looked like only two servers were on. I asked the manager to compensate me for the inconvenience and the fact that my food was now twenty minutes over due. He was professional and listened to my concerns and compensated me. Food was good seems like they changed the sauce, Mac n cheese was bomb and the baked potato was nothing you couldn't get at home very plain and I had to put it together myself. Will go back to o'charlies but probably not this location. I completely get the food industry and it just seemed like the staff could of been ran a little tighter considering they weren't busy and done in and carryout were having problems. Things happen maybe it was just an off night I appreciate the manager taking care of me forgot to get his name.“
Customers` Favorites
“Some of the best food and customer service I’ve ever had! 10/10“
Customers` Favorites
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“Our meal was great, and John did a wonderful job! Highly recommended!“