I ordered the '6 grilled chicken toasted with sauces and peppers. The man clumps all the chicken pieces together so that there was almost half the bread still uncovered. I said I where the rest of the chicken at to cover the empty bread. This disrespectful manager with the black beard and glasses comes over and says it's portioned like that so I ask is it really not supposed to be enough meat to cover the bread..he says it needs to be spread out and I say ok well do that because I'm not paying for half the sandwich being made...he grabs the chicken pieces and all the sauce as if he had Plato in his hand and pats in on the bread...it looked so unappealing and gross after he did that I kindly told him im not paying fornthat mess, can you remake it for me. He then tell me he not remaking nothing and tell me to get out the store and never come back or he is filing harassment charges on me. I believe I just experienced some racism here smh NOTT OKKK...p.s didn't get his name as we began to argue in front of customers but it was the heavy set white guy with the black beard and glasses that talks loud
Atmosphere: 1
Food: 1
Service: 1
Mark B
Terrible service. Ordered in app and had to wait 30 minutes longer than when I was told would be ready. Showed up 40 minutes after ordering and they hadn't even started. Management couldn't care less. Won't be back to this location.
Drew Paskins
this is my favorite subway I am here all the time and the staff the food everything is always so
Atmosphere: 5
Food: 5
Service: 5
Cc
If I could give this place 0 stars I would !!! The manager Shawn is VERY VERY RUDE AND Unprofessional at its finest. Yelling at customers telling them what they can and can’t have on their food just a shame do not eat here !! Be aware ..
Atmosphere: 1
Food: 1
Service: 1
Amogh K
Shawn even calls to make sure your online order was placed by you and not a hacked
Atmosphere: 5
Food: 5
Service: 5
Orlanda Weatherspoon
Young kids make it look
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Steak
Yahya Hamed
Sloppy worker sloppy sandwich if they have a zero star I will give them a zero or negative star horrible service
Aliyah Reddy- James
Very professional and on point
Atmosphere: 5
Food: 5
Service: 5
GodBody GodBody
At 3:20pm on June 6, 2023, as I entered the subway restaurant and approached the serving line. I asked the server to change her gloves right along with the serving paper that she places the bread upon. She immediately got her feelings hurt and became loud and irritated. As I didn’t want to interact with her anymore, I asked the server next to her to fulfill my order, doing this was in hopes of de-escalating a problem and not having an angry person making my food. I explained to the young man that after he changed his gloves that I didn’t want him to touch the counter top with his gloves or anything with where the meat has touched. A customer behind me started to complain to me that I was being unreasonable by asking for non-cross contamination of foods. I asked her to mind her own business(her voice was raised pretty high) at the same time the original lady started to yell at me because I told the lady in the line to mind her own business, she was at the cash register attending another customer. I asked her if she would stop speaking to me and speak to the customer behind me, the lady at the cash register said she didn’t hear her say anything. Obviously they were now double teaming me and then the guy that was supposed to be taking my order was now teaming up against me. This day they made me the villain. They said they was not going to give me any service so as I walked towards the front door the butch looking customer that was behind me kept talking crazy to me and I was telling her that I didn’t appreciate her nor did I like her. Strangest thing, as I opened up my bag to put my wallet back inside, everyone in the building ran to the back of the restaurant, running inside doors except for the lady that was behind me who thought she was a dude.The staff there appeared to be teenagers without an adult there working. The staff there was not ready and equipped to take an order of a vegan. They also wasn’t ready to not catch an attitude at the customers request to simply change their gloves are handling meats.I HOPE THE MANAGER OF THIS SUBWAY CAN READ THIS AND TRAIN THEIR STAFF BETTER.Vegetarian options: There are still many subways including this one, that do not comprehend what cross contamination is and how important it is maintain a healthy food environment.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Patty
December Sleeps
Came in around 7:10pm, the workers were super sweet and the food was great. The store was clean and the atmosphere was great
Amazing! Store is very clean and updated. Staff is friendly and accommodating with coupons.
jamie turner
The young lady that waited on me tonight was awesome. She was professional, quick and made sure I was happy with my sammich before rolling it up! There is another that works there that does have a serious rbf face and is more interested with her music. However the young lady that waited on me was gold ✨️
Andreas Baxter
If I could give it a negative 1 I would. Not only was the sandwich artist rude as h*ll from the VERY beginning but she was more interested in the conversation in her ear buds about god knows what when she should'vebeem more focused on her job. She CLEARLY was annoyed at my presence ??????
Atmosphere: 1
Food: 1
Service: 1
Concerned
the last two to three times the service IS disappointing.....6 inch sub dry, bread not fresh (?) AND the sandwich appeared to be the size of a sausage (over microwaved made it lifeless AND rubbery)...!! thats it...!! "CANAL WINCHESTER SUBWAY"
Amanda Rodgers
Horrible experience at this store & judging by their other reviews, I’m not surprised. My sub had a hair literally BAKED into the cheese on the bread & the store refused to issue me a refund, claiming it’s their managers policy. Horrible customer service on their end, if you put hair in the food why would I want to eat from there again? Not to mention the lettuce tastes old & the pickles are translucent, a sign of bad quality. Do better
I ordered the '6 grilled chicken toasted with sauces and peppers. The man clumps all the chicken pieces together so that there was almost half the bread still uncovered. I said I where the rest of the chicken at to cover the empty bread. This disrespectful manager with the black beard and glasses comes over and says it's portioned like that so I ask is it really not supposed to be enough meat to cover the bread..he says it needs to be spread out and I say ok well do that because I'm not paying for half the sandwich being made...he grabs the chicken pieces and all the sauce as if he had Plato in his hand and pats in on the bread...it looked so unappealing and gross after he did that I kindly told him im not paying fornthat mess, can you remake it for me. He then tell me he not remaking nothing and tell me to get out the store and never come back or he is filing harassment charges on me. I believe I just experienced some racism here smh NOTT OKKK...p.s didn't get his name as we began to argue in front of customers but it was the heavy set white guy with the black beard and glasses that talks loud
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Ordered in app and had to wait 30 minutes longer than when I was told would be ready. Showed up 40 minutes after ordering and they hadn't even started. Management couldn't care less. Won't be back to this location.
this is my favorite subway I am here all the time and the staff the food everything is always so
Atmosphere: 5
Food: 5
Service: 5
If I could give this place 0 stars I would !!! The manager Shawn is VERY VERY RUDE AND Unprofessional at its finest. Yelling at customers telling them what they can and can’t have on their food just a shame do not eat here !! Be aware ..
Atmosphere: 1
Food: 1
Service: 1
Shawn even calls to make sure your online order was placed by you and not a hacked
Atmosphere: 5
Food: 5
Service: 5
Young kids make it look
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Steak
Sloppy worker sloppy sandwich if they have a zero star I will give them a zero or negative star horrible service
Very professional and on point
Atmosphere: 5
Food: 5
Service: 5
At 3:20pm on June 6, 2023, as I entered the subway restaurant and approached the serving line. I asked the server to change her gloves right along with the serving paper that she places the bread upon. She immediately got her feelings hurt and became loud and irritated. As I didn’t want to interact with her anymore, I asked the server next to her to fulfill my order, doing this was in hopes of de-escalating a problem and not having an angry person making my food. I explained to the young man that after he changed his gloves that I didn’t want him to touch the counter top with his gloves or anything with where the meat has touched. A customer behind me started to complain to me that I was being unreasonable by asking for non-cross contamination of foods. I asked her to mind her own business(her voice was raised pretty high) at the same time the original lady started to yell at me because I told the lady in the line to mind her own business, she was at the cash register attending another customer. I asked her if she would stop speaking to me and speak to the customer behind me, the lady at the cash register said she didn’t hear her say anything. Obviously they were now double teaming me and then the guy that was supposed to be taking my order was now teaming up against me. This day they made me the villain. They said they was not going to give me any service so as I walked towards the front door the butch looking customer that was behind me kept talking crazy to me and I was telling her that I didn’t appreciate her nor did I like her. Strangest thing, as I opened up my bag to put my wallet back inside, everyone in the building ran to the back of the restaurant, running inside doors except for the lady that was behind me who thought she was a dude.The staff there appeared to be teenagers without an adult there working. The staff there was not ready and equipped to take an order of a vegan. They also wasn’t ready to not catch an attitude at the customers request to simply change their gloves are handling meats.I HOPE THE MANAGER OF THIS SUBWAY CAN READ THIS AND TRAIN THEIR STAFF BETTER.Vegetarian options: There are still many subways including this one, that do not comprehend what cross contamination is and how important it is maintain a healthy food environment.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Patty
Came in around 7:10pm, the workers were super sweet and the food was great. The store was clean and the atmosphere was great
Restaurantji Recommends
Amazing! Store is very clean and updated. Staff is friendly and accommodating with coupons.
The young lady that waited on me tonight was awesome. She was professional, quick and made sure I was happy with my sammich before rolling it up! There is another that works there that does have a serious rbf face and is more interested with her music. However the young lady that waited on me was gold ✨️
If I could give it a negative 1 I would. Not only was the sandwich artist rude as h*ll from the VERY beginning but she was more interested in the conversation in her ear buds about god knows what when she should'vebeem more focused on her job. She CLEARLY was annoyed at my presence ??????
Atmosphere: 1
Food: 1
Service: 1
the last two to three times the service IS disappointing.....6 inch sub dry, bread not fresh (?) AND the sandwich appeared to be the size of a sausage (over microwaved made it lifeless AND rubbery)...!! thats it...!! "CANAL WINCHESTER SUBWAY"
Horrible experience at this store & judging by their other reviews, I’m not surprised. My sub had a hair literally BAKED into the cheese on the bread & the store refused to issue me a refund, claiming it’s their managers policy. Horrible customer service on their end, if you put hair in the food why would I want to eat from there again? Not to mention the lettuce tastes old & the pickles are translucent, a sign of bad quality. Do better