Recommended dishes: 1 Pretzel, Pretzel Dog, Pretzel Dogs \u0026 Rivets, Mini Pretzel Tray, 10 Pretzels, Mini Pretzels - 1 Row, Mini Cheesesteaks \u0026 Mini Dog, Rivet Bucket, Small Rivet Tray, Spicy Pretzel Sausage, All Mini Dogs
Paul Kuhlman
Nice people, good food, better price
Atmosphere: 4
Food: 5
Service: 5
Ninja Star
I was excited to share this place with a friend and pretzels were hard and horrible.
Atmosphere: 4
Food: 1
Service: 4
Jeremy Whittington
Girl at the counter was a cutie but shy if she smiled more I bet business wiuld be jumping
Atmosphere: 5
Food: 5
Service: 5
Hannah Townsend
I placed a large order for my daughters wedding. I had to call to ask questions multiple times for the display that we were building. Every time i called i received top notch customer service, they answered all of my questions without making me feel dumb for asking them. They were very kind and professional. The pretzels were a HUGE hit at the reception, everyone loved them. This was my first experience with this business, but with the service i received and the quality of their product, i will absolutely be back!
Atmosphere: 5
Food: 5
Service: 5
dr johnson3253
Horrible dips and pretzels are always hard.
Atmosphere: 1
Food: 1
Service: 1
Jeff Chandler
Pretzels are pretty good but I think there more loke bread then a pretzel
Atmosphere: 5
Food: 4
Service: 5
Jason Sibole
Placing an online order and getting it on time is dependent on if the staff is paying attention. Really annoying.
Dayne Peterson
Love the pretzels! Service is great. We always buy 10 because why not!
Jazzlin
We ordered online and picked up. Ordered:
10 original pretzels 1 cup cinnamon bites (may not be official name) 2 cups cheddar cheese 1 butter cream dip 1 cinnamon dip
Specialty Item: Unfortunately we were told they were out of the cinnamon bites when picking up. However, they let us choose a replacement and we chose a cup of their cheese steak bites (accidentally, we just thought they were pretzel bites) these actually idk they weren't bad at all, but it was weird the texture wasn't pleasing my brain or something and the kid and papaw felt the same way. But I ate 2 of them so it wasn't the worst thing I ever had by any means.
Org. Pretzels: my son LOVED their pretzels! I'd say I've had better but they were good. I enjoyed them, they hit the spot and fulfilled my salty craving.
Dips: we were suppose to get 2 cheddar cups but think 1 was actually spicy cheese because my youngest who usually loves spicy couldn't eat it. So must have been pretty dang spicy. Butter cream- it was good, comparable to frosting. It was a bit too sweet we just tried it and that was enough. Cinnamon dip- personal fave.
Service: fast, friendly, professional. Have no complaints. No long lines or wait when we went on a Saturday evening.
Cleanliness: Inside seemed to be well kept and cleaned throughout the day. They did have a banquet table with pretzels on it that I believe said happy holidays idk not sure. I thought that was kinda odd but also I get it lol. No inside seating available. Ultimately no complaints.
The best pretzels. Customer service is top of the line
Arron Potter
I love coming here annually with my loved ones it's our go to for fresh baked pretzels
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Mini Cheesesteaks, 1 Pretzel
Stephanie S
Second time ordering party trays from here, second time waiting 20+ minutes after my pick up time for them to make the trays. Sadly won’t be coming here again because I’m not sure what the point of a pick up time is.
Atmosphere: 2
Food: 3
Service: 2
Mary Armstrong-Wagner
Philly Pretzel Factory in Centerville has great Pretzel Dogs, pretzels, dips and customer service
Jen Kay
Got some yummy fresh pretzels yesterday and the cinnamon dip was fabulous!
Been feenin for my pretzels!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Pretzel, Pretzel Dog, Pretzel Dogs \u0026 Rivets, Mini Pretzel Tray, 10 Pretzels, Mini Pretzels - 1 Row, Mini Cheesesteaks \u0026 Mini Dog, Rivet Bucket, Small Rivet Tray, Spicy Pretzel Sausage, All Mini Dogs
Nice people, good food, better price
Atmosphere: 4
Food: 5
Service: 5
I was excited to share this place with a friend and pretzels were hard and horrible.
Atmosphere: 4
Food: 1
Service: 4
Girl at the counter was a cutie but shy if she smiled more I bet business wiuld be jumping
Atmosphere: 5
Food: 5
Service: 5
I placed a large order for my daughters wedding. I had to call to ask questions multiple times for the display that we were building. Every time i called i received top notch customer service, they answered all of my questions without making me feel dumb for asking them. They were very kind and professional. The pretzels were a HUGE hit at the reception, everyone loved them. This was my first experience with this business, but with the service i received and the quality of their product, i will absolutely be back!
Atmosphere: 5
Food: 5
Service: 5
Horrible dips and pretzels are always hard.
Atmosphere: 1
Food: 1
Service: 1
Pretzels are pretty good but I think there more loke bread then a pretzel
Atmosphere: 5
Food: 4
Service: 5
Placing an online order and getting it on time is dependent on if the staff is paying attention. Really annoying.
Love the pretzels! Service is great. We always buy 10 because why not!
We ordered online and picked up. Ordered:
10 original pretzels
1 cup cinnamon bites (may not be official name)
2 cups cheddar cheese
1 butter cream dip
1 cinnamon dip
Specialty Item: Unfortunately we were told they were out of the cinnamon bites when picking up. However, they let us choose a replacement and we chose a cup of their cheese steak bites (accidentally, we just thought they were pretzel bites) these actually idk they weren't bad at all, but it was weird the texture wasn't pleasing my brain or something and the kid and papaw felt the same way. But I ate 2 of them so it wasn't the worst thing I ever had by any means.
Org. Pretzels: my son LOVED their pretzels! I'd say I've had better but they were good. I enjoyed them, they hit the spot and fulfilled my salty craving.
Dips: we were suppose to get 2 cheddar cups but think 1 was actually spicy cheese because my youngest who usually loves spicy couldn't eat it. So must have been pretty dang spicy. Butter cream- it was good, comparable to frosting. It was a bit too sweet we just tried it and that was enough. Cinnamon dip- personal fave.
Service: fast, friendly, professional. Have no complaints. No long lines or wait when we went on a Saturday evening.
Cleanliness: Inside seemed to be well kept and cleaned throughout the day. They did have a banquet table with pretzels on it that I believe said happy holidays idk not sure. I thought that was kinda odd but also I get it lol. No inside seating available. Ultimately no complaints.
Reccomend: Yes
Restaurantji Recommends
The best pretzels. Customer service is top of the line
I love coming here annually with my loved ones it's our go to for fresh baked pretzels
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Mini Cheesesteaks, 1 Pretzel
Second time ordering party trays from here, second time waiting 20+ minutes after my pick up time for them to make the trays. Sadly won’t be coming here again because I’m not sure what the point of a pick up time is.
Atmosphere: 2
Food: 3
Service: 2
Philly Pretzel Factory in Centerville has great Pretzel Dogs, pretzels, dips and customer service
Got some yummy fresh pretzels yesterday and the cinnamon dip was fabulous!
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