The girl working the register 12/19 around 9 am was in an extremely poor mood and had an attitude. I’ve worked in food service and have never acted like that. You should smile, greet and actually speak to the customers instead of stare blankly at them when they speak and ask questions.
Atmosphere: 2
Food: 4
Service: 1
KEpiphany
Denied me water after I waited in line. Ignored me and took the order of the person behind me.
Atmosphere: 1
Food: 1
Service: 1
Isaac Matthews
Bad service
Menny Garcia
Horrible drink, you are drinking sugar not coffee
Ryan Pennington
Got a coffee with me and my brother on our birthday and they were delicious. Staff was friendly and kind. Thanks Octavian and Emmalea.
Service: 5
Regan Neva
If I could give zero stars I would, The girl working morning of 12/26 around 8 am I ordered a sugar cookie latte iced with two pups extra sugar cookie and an extra shot… was made wrong and terrible. She didn’t greet me, waited for a couple minutes before she helped me (was not helping anyone else) and walked to the computer, didn’t say a word to me just assumed I would start ordering, and I was trying to use Apple Pay and she just looked at me dumb, and couldn’t tell me they didn’t have it… and rolled her eyes bc I took to long to get my card out to pay, then when she game me my drink I said “can I please have a straw “ in the meanest voice she said “ WHAT” and I said could I please have a straw as if I was just a inconvenience to her day. If she doesn’t want to be there which it’s obvious she doesn’t this isn’t the first time she’s been like that it’s every time I go in there or anyone I know! I recommend replacing her, reading other reviews I’m not the only one who has encountered her rudeness. I didn’t catch her name, I don’t believe she had a name tag on. But I took one drink of my drink and threw it away, a waste of $7!!! Was to frightened to go back and get a remake she was not people friendly what’s so ever.
Yolandi Kuhn
This lady that works the day shift is down right RUDE. This is now the 2nd time I have her and she can never be bothered to even greet you properly!!
Regan Foster
If I could give zero stars I would,The girl working morning of 12/26 around 8 am I ordered a sugar cookie latte iced with two pups extra sugar cookie and an extra shot… was made wrong and terrible. She didn’t greet me, waited for a couple minutes before she helped me (was not helping anyone else) and walked to the computer, didn’t say a word to me just assumed I would start ordering, and I was trying to use Apple Pay and she just looked at me dumb, and couldn’t tell me they didn’t have it… and rolled her eyes bc I took to long to get my card out to pay, then when she game me my drink I said “can I please have a straw “ in the meanest voice she said “ WHAT” and I said could I please have a straw as if I was just a inconvenience to her day. If she doesn’t want to be there which it’s obvious she doesn’t this isn’t the first time she’s been like that it’s every time I go in there or anyone I know! I recommend replacing her, reading other reviews I’m not the only one who has encountered her rudeness. I didn’t catch her name, I don’t believe she had a name tag on. But I took one drink of my drink and threw it away, a waste of $7!!! Was to frightened to go back and get a remake she was not people friendly what’s so ever.
Tatiana
The woman waiting on me could not possibly have been ruder. She made my drink wrong (iced instead of hot-from other reviews, this seems to be par for the course for this location) and acted like it was MY fault when I asked her to remake it. I picked it up and asked her if they usually default to iced in the summer months, since this has happened to me before at other locations and I was curious. She positively SNAPS at me that because I CHOSE a specific topping that USUALLY goes on ICED DRINKS, she assumed it was cold. The tone on her was aggressive and incredibly rude and I will never go to this location again if I see her working.Edit: got to my car and tried my drink. Paid $9 for a drink with 3 shots of espresso, there isn’t a single one in this drink. $9 for hot milk.
Camie Capehart
My order has never been made correctly at this location. Not once. Been going for years.
The older gentleman that works here is extremely friendly, I remember when he worked in the wine department he has such a pleasant attitude. He’s a great asset to this company. When I see he’s working I know my order will taste right
Denise Solich
The dark haired lady was so rude , she acted like it was an inconvenience waiting on me .I will never go back to this location
The girl working the register 12/19 around 9 am was in an extremely poor mood and had an attitude. I’ve worked in food service and have never acted like that. You should smile, greet and actually speak to the customers instead of stare blankly at them when they speak and ask questions.
Atmosphere: 2
Food: 4
Service: 1
Denied me water after I waited in line. Ignored me and took the order of the person behind me.
Atmosphere: 1
Food: 1
Service: 1
Bad service
Horrible drink, you are drinking sugar not coffee
Got a coffee with me and my brother on our birthday and they were delicious. Staff was friendly and kind. Thanks Octavian and Emmalea.
Service: 5
If I could give zero stars I would,
The girl working morning of 12/26 around 8 am I ordered a sugar cookie latte iced with two pups extra sugar cookie and an extra shot… was made wrong and terrible. She didn’t greet me, waited for a couple minutes before she helped me (was not helping anyone else) and walked to the computer, didn’t say a word to me just assumed I would start ordering, and I was trying to use Apple Pay and she just looked at me dumb, and couldn’t tell me they didn’t have it… and rolled her eyes bc I took to long to get my card out to pay, then when she game me my drink I said “can I please have a straw “ in the meanest voice she said “ WHAT” and I said could I please have a straw as if I was just a inconvenience to her day. If she doesn’t want to be there which it’s obvious she doesn’t this isn’t the first time she’s been like that it’s every time I go in there or anyone I know! I recommend replacing her, reading other reviews I’m not the only one who has encountered her rudeness. I didn’t catch her name, I don’t believe she had a name tag on. But I took one drink of my drink and threw it away, a waste of $7!!! Was to frightened to go back and get a remake she was not people friendly what’s so ever.
This lady that works the day shift is down right RUDE. This is now the 2nd time I have her and she can never be bothered to even greet you properly!!
If I could give zero stars I would,The girl working morning of 12/26 around 8 am I ordered a sugar cookie latte iced with two pups extra sugar cookie and an extra shot… was made wrong and terrible. She didn’t greet me, waited for a couple minutes before she helped me (was not helping anyone else) and walked to the computer, didn’t say a word to me just assumed I would start ordering, and I was trying to use Apple Pay and she just looked at me dumb, and couldn’t tell me they didn’t have it… and rolled her eyes bc I took to long to get my card out to pay, then when she game me my drink I said “can I please have a straw “ in the meanest voice she said “ WHAT” and I said could I please have a straw as if I was just a inconvenience to her day. If she doesn’t want to be there which it’s obvious she doesn’t this isn’t the first time she’s been like that it’s every time I go in there or anyone I know! I recommend replacing her, reading other reviews I’m not the only one who has encountered her rudeness. I didn’t catch her name, I don’t believe she had a name tag on. But I took one drink of my drink and threw it away, a waste of $7!!! Was to frightened to go back and get a remake she was not people friendly what’s so ever.
The woman waiting on me could not possibly have been ruder. She made my drink wrong (iced instead of hot-from other reviews, this seems to be par for the course for this location) and acted like it was MY fault when I asked her to remake it. I picked it up and asked her if they usually default to iced in the summer months, since this has happened to me before at other locations and I was curious. She positively SNAPS at me that because I CHOSE a specific topping that USUALLY goes on ICED DRINKS, she assumed it was cold. The tone on her was aggressive and incredibly rude and I will never go to this location again if I see her working.Edit: got to my car and tried my drink. Paid $9 for a drink with 3 shots of espresso, there isn’t a single one in this drink. $9 for hot milk.
My order has never been made correctly at this location. Not once. Been going for years.
Restaurantji Recommends
Nice place to get a drink
The older gentleman that works here is extremely friendly, I remember when he worked in the wine department he has such a pleasant attitude. He’s a great asset to this company. When I see he’s working I know my order will taste right
The dark haired lady was so rude , she acted like it was an inconvenience waiting on me .I will never go back to this location
Always consistent!
Good coffee
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