I order a 10 piece only got 9. If I paid for 10 pieces, I'd think I'd deserve 10 pieces? Fresh out the box into the air fryer, because wings are too stringy not crisp. A man gets upset about his wings...
Atmosphere: 1
Food: 2
Service: 2
Khrystin Lurty
I placed a pickup order at 7pm. As I arrive at 7:05 the line for the pickup is clear out onto the road and the entire building is filled inside. I never received a call that the order was delayed so I had brought my two younger kiddos with me to pickup our Pizza. We never order from Donatoes because they don't deliver to the Pleasant Valley area, however we had received a GC so we figured why not. I waited in the pickup line until around 8:15pm before making it to the window. I'm then told to pull over to a parking space to wait another 15 minutes. Which even being upset what other option do I have giving I have now already waited over an hour past my pickup. I go inside and wait about 10 minutes she grabs my order and I leave. Just to make it home and my bread sticks are burnt to a crisp smh. Haven't ordered here in years and will absolutely not order again. No refund for the wait or GC was ever offered for the experience.
Atmosphere: 1
Food: 1
Service: 1
S M
Waiting 2 hours for ONE SMALL PIZZA is absolutely unacceptable!!!
Atmosphere: 1
Food: 3
Service: 1
Keenan Wayne
Worst place if you wanna get delivery drivers have attitudes because they’re late or don’t wanna work there the pizza is cold shitty establishment
Atmosphere: 1
Food: 1
Service: 1
Stephanie Truitt
Always delicious!
Richard
Mushrooms were white and not thoroughly cooked
Atmosphere: 3
Food: 1
Service: 3
James smith
Told us ready at 353 waited a long time they never brought it out had to go inside to get it this is the 1st time this has happened and I'm a frequent customer your staff can't be forgetting people waiting
Atmosphere: 4
Food: 4
Service: 1
Gary Hall
Did not give what menu said ... buy large pizza get medium free ... was charged for both!
Steph
The guy working at the drive-thru window was excellent. Great customer service 👏absolutely enjoyed our food!
Order said ready at 12pm.got there waited 15 mins and was told we were waiting on 1 item. 28 minutes later we got cold food and missing wings. Went back in and told them and got major attitude like it was my fault.
Atmosphere: 1
Food: 1
Service: 1
Denise Robinson
Low on Pepperoni, with added charge & 15 percent tip on take out. Not good, maybe company guidelines on cut backs. 14 inch 23 bucks
Food: 2
Service: 2
Diana Hovater
It was very high priced for a two topping paper thin medium pizza $22.00, really.
K Walker
Stuff is customer friendly prices are too expensive
Jeremiah Wicker
The food tasted decent but there was so little meat on my sub that all I could taste was lettuce.
Excellent
Food: 5
Service: 5
I order a 10 piece only got 9. If I paid for 10 pieces, I'd think I'd deserve 10 pieces? Fresh out the box into the air fryer, because wings are too stringy not crisp. A man gets upset about his wings...
Atmosphere: 1
Food: 2
Service: 2
I placed a pickup order at 7pm. As I arrive at 7:05 the line for the pickup is clear out onto the road and the entire building is filled inside. I never received a call that the order was delayed so I had brought my two younger kiddos with me to pickup our Pizza. We never order from Donatoes because they don't deliver to the Pleasant Valley area, however we had received a GC so we figured why not. I waited in the pickup line until around 8:15pm before making it to the window. I'm then told to pull over to a parking space to wait another 15 minutes. Which even being upset what other option do I have giving I have now already waited over an hour past my pickup. I go inside and wait about 10 minutes she grabs my order and I leave. Just to make it home and my bread sticks are burnt to a crisp smh. Haven't ordered here in years and will absolutely not order again. No refund for the wait or GC was ever offered for the experience.
Atmosphere: 1
Food: 1
Service: 1
Waiting 2 hours for ONE SMALL PIZZA is absolutely unacceptable!!!
Atmosphere: 1
Food: 3
Service: 1
Worst place if you wanna get delivery drivers have attitudes because they’re late or don’t wanna work there the pizza is cold shitty establishment
Atmosphere: 1
Food: 1
Service: 1
Always delicious!
Mushrooms were white and not thoroughly cooked
Atmosphere: 3
Food: 1
Service: 3
Told us ready at 353 waited a long time they never brought it out had to go inside to get it this is the 1st time this has happened and I'm a frequent customer your staff can't be forgetting people waiting
Atmosphere: 4
Food: 4
Service: 1
Did not give what menu said ... buy large pizza get medium free ... was charged for both!
The guy working at the drive-thru window was excellent. Great customer service 👏absolutely enjoyed our food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Order said ready at 12pm.got there waited 15 mins and was told we were waiting on 1 item. 28 minutes later we got cold food and missing wings. Went back in and told them and got major attitude like it was my fault.
Atmosphere: 1
Food: 1
Service: 1
Low on Pepperoni, with added charge & 15 percent tip on take out. Not good, maybe company guidelines on cut backs. 14 inch 23 bucks
Food: 2
Service: 2
It was very high priced for a two topping paper thin medium pizza $22.00, really.
Stuff is customer friendly prices are too expensive
The food tasted decent but there was so little meat on my sub that all I could taste was lettuce.
Atmosphere: 3
Food: 3
Service: 4
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