Literally got kicked out for sitting in the place for 3 minutes so I wasn't standing in the snowstorm
Atmosphere: 1
Food: 1
Service: 1
K. C.
Worst Wendy's around. Horrible service. Visit any other location.
Andy Wettersten
Took me a hour to get my food talk about fast food
Atmosphere: 2
Food: 3
Service: 1
VintageVagabond
Food was hot and fresh!
Atmosphere: 4
Food: 5
Service: 5
David Jewett
Watched an elder woman employee cough in her hands twice and then touch every item I ordered including my payment method. Absolutely disgusting. Will never go back to this location.
Atmosphere: 1
Food: 2
Service: 1
josey walker
We got 6 ice creams and they was really good!
Atmosphere: 4
Food: 5
Service: 5
Photo Dude
Absolutely the worst Wendy's in existence. Tonight I arrived on the lot at 8:30pm with 4 cars in front of me. We sat and sat and sat. Finally one car moved up. The third car gave up and left. I finally got to the drive thru speaker at 9pm!! 30 freaking minutes!! I had a mobile order in but still had to wait in line. I called the phone while waiting to see if I could just bypass everyone in the DT and was told no that I had to wait in line. Then I get to the window finally and I'm told they are out of chilli. But they can't refund my money for the chili. They obviously aren't smart enough to do that. Instead they want to give me a crispy chicken sandwich. It's a $4.99 chilli! This location is a joke. I with corporate in Columbus would take a good look at it and do something. They loose a lot of customers. It total i watched 6 vehicles drive off and go to other restaurants because of sitting in the DT for so long.
Atmosphere: 1
Food: 1
Service: 1
Kristina Liste-Howard
This location has gotten really bad with their service, especially in the drive thru. They never have chili. Ive even called ahead and they said it would be two hours before chili would be ready. It's chili season. Get it together and get it ready! I can go over to the other locations and get it with no problem but I try this location because it is closer to my work. From now on I'll just go ahead and skip this location.
Atmosphere: 1
Food: 1
Service: 1
gabe uttsex
forgot pretty much all the food, was in too much of a rush to get home to check, so that’s partly on me. I paid for everything i ordered, but only got about 30% of the food.
Atmosphere: 2
Food: 1
Service: 3
Kat
Paid for a large meal and the fries in the large was barely ½ filled. The food was barely warm and the guy who handed us the food handed the bag and turned around quickly closing the window without saying a word. I won't go back to this location until they clean up their crap and give the correct portions. $23 for $15 worth is a rip off.
Update: Food tasted like CRAP. I will never go back and I feel like I wasted my time and money. Guess I'll go to the McDonald's right by it instead since their customer service is good and food is fresh. I bet this Wendy's would fail an inspection at this point, food tasted like it was sitting out for a while. I took a bite and threw it away.
Recommended dishes: Chili, Hamburger, Spicy Chicken Sandwich, Fries, French Fries
Steve Riggin
Absolutely terrible customer service. Never again
Atmosphere: 1
Food: 1
Service: 1
Mrs. G
I went to use the restroom and the women’s was literally flooded and diarrhea EVERYWHERE! It got all over my shoes the second I even tried stepping foot inside. I was repulsed I threw up and walked back out. Nastiest thing I’ve ever witnessed and staff did not even care.
Atmosphere: 1
Service: 1
Steve Gilliland
When we walked in to the Wendy's on South Bridge St another couple walked in behind us. We stood at the counter for 10 minutes without any acknowledgement even though a manager walked by us numerous times. I finally asked if we needed to do something different to place an order the manager stated that the cashier was working on pickup orders and he had a lot of them. After a few more minutes the manager finally takes our order. I believe there was at least 2 managers on duty with a few other employees that seen us all standing there clueless on what to do. I'm not sure the reason why but the service was well below standards the food was mediocre at best. This Wendy's used to be the nicest in town and now it's one of the dirtiest places in Chillicothe. Yes it's fast-food but still they should have some sort of standards to go by. Zero customer service and l highly recommend North bridge St store. The sign really says it all.
Atmosphere: 1
Food: 2
Service: 1
Brittany Butterbaugh
This is one of the worst Wendy’s to go through! They’re never busy, but always too busy to be quick about things! I highly recommend going to another one in town!
Literally got kicked out for sitting in the place for 3 minutes so I wasn't standing in the snowstorm
Atmosphere: 1
Food: 1
Service: 1
Worst Wendy's around. Horrible service. Visit any other location.
Took me a hour to get my food talk about fast food
Atmosphere: 2
Food: 3
Service: 1
Food was hot and fresh!
Atmosphere: 4
Food: 5
Service: 5
Watched an elder woman employee cough in her hands twice and then touch every item I ordered including my payment method. Absolutely disgusting. Will never go back to this location.
Atmosphere: 1
Food: 2
Service: 1
We got 6 ice creams and they was really good!
Atmosphere: 4
Food: 5
Service: 5
Absolutely the worst Wendy's in existence. Tonight I arrived on the lot at 8:30pm with 4 cars in front of me. We sat and sat and sat. Finally one car moved up. The third car gave up and left. I finally got to the drive thru speaker at 9pm!! 30 freaking minutes!!
I had a mobile order in but still had to wait in line. I called the phone while waiting to see if I could just bypass everyone in the DT and was told no that I had to wait in line.
Then I get to the window finally and I'm told they are out of chilli. But they can't refund my money for the chili. They obviously aren't smart enough to do that. Instead they want to give me a crispy chicken sandwich. It's a $4.99 chilli!
This location is a joke. I with corporate in Columbus would take a good look at it and do something. They loose a lot of customers. It total i watched 6 vehicles drive off and go to other restaurants because of sitting in the DT for so long.
Atmosphere: 1
Food: 1
Service: 1
This location has gotten really bad with their service, especially in the drive thru. They never have chili. Ive even called ahead and they said it would be two hours before chili would be ready. It's chili season. Get it together and get it ready! I can go over to the other locations and get it with no problem but I try this location because it is closer to my work. From now on I'll just go ahead and skip this location.
Atmosphere: 1
Food: 1
Service: 1
forgot pretty much all the food, was in too much of a rush to get home to check, so that’s partly on me. I paid for everything i ordered, but only got about 30% of the food.
Atmosphere: 2
Food: 1
Service: 3
Paid for a large meal and the fries in the large was barely ½ filled. The food was barely warm and the guy who handed us the food handed the bag and turned around quickly closing the window without saying a word. I won't go back to this location until they clean up their crap and give the correct portions. $23 for $15 worth is a rip off.
Update: Food tasted like CRAP. I will never go back and I feel like I wasted my time and money. Guess I'll go to the McDonald's right by it instead since their customer service is good and food is fresh. I bet this Wendy's would fail an inspection at this point, food tasted like it was sitting out for a while. I took a bite and threw it away.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Good food, good people
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili, Hamburger, Spicy Chicken Sandwich, Fries, French Fries
Absolutely terrible customer service. Never again
Atmosphere: 1
Food: 1
Service: 1
I went to use the restroom and the women’s was literally flooded and diarrhea EVERYWHERE! It got all over my shoes the second I even tried stepping foot inside. I was repulsed I threw up and walked back out. Nastiest thing I’ve ever witnessed and staff did not even care.
Atmosphere: 1
Service: 1
When we walked in to the Wendy's on South Bridge St another couple walked in behind us. We stood at the counter for 10 minutes without any acknowledgement even though a manager walked by us numerous times. I finally asked if we needed to do something different to place an order the manager stated that the cashier was working on pickup orders and he had a lot of them. After a few more minutes the manager finally takes our order. I believe there was at least 2 managers on duty with a few other employees that seen us all standing there clueless on what to do. I'm not sure the reason why but the service was well below standards the food was mediocre at best. This Wendy's used to be the nicest in town and now it's one of the dirtiest places in Chillicothe. Yes it's fast-food but still they should have some sort of standards to go by. Zero customer service and l highly recommend North bridge St store. The sign really says it all.
Atmosphere: 1
Food: 2
Service: 1
This is one of the worst Wendy’s to go through! They’re never busy, but always too busy to be quick about things! I highly recommend going to another one in town!
Atmosphere: 1
Food: 2
Service: 1
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