Mozzarella cheese sticks not cooked, not done. Crinkle fries barely done. Very poor quality.
Brandon Rellim
2-3 workers smoking weed in the parking lot in customer view. Major turn off. Will not return.
***UPDATE: My mom wanted Arby’s today so I gave them another chance.
I placed 2 mobile orders around 4:00pm today. The first order I selected the correct time slot, 4:30-4:40. The second order, I forgot to do that so it said pick up at 4:12. I called the location and let them know I wouldn’t be there until 4:30. I walked in around 4:20pm and the order that I forgot to pick the correct time slot was already sitting out ready to be picked up and the other order hadn’t been started yet. I asked to speak to the manager and asked him to remake the order that was made too early. HE REFUSED. He said “every time you come in here you create problems for us.”
The last time I went there, 2-3 employees were smoking weed in the parking lot which made me uncomfortable. You shouldn’t be high while at work.
I replied to him “I don’t create problems when I come in here, you do, you were literally smoking weed at work last time I was here.”
The manager said “I have my medical marijuana card, so I can do what I want.”
I replied “no you can’t, smoking weed at work in customer view is very unprofessional and made me very uncomfortable.”
The manager said “well I can just cancel this order and not give you the food, you need to take it up with the GM.”
I kept my mouth shut after that. I called corporate Arby’s to let them know how I was treated.
I will be calling the GM tomorrow when they are in to let them know what happened today.***
Brittney Reinhart
Getting annoyed with Arby's. Everytime I order sides of cheese sauce , they charge me and never give them to me !! This is why I never really want to go .
Zachary Castonguay
Bad bread
david o
Food is good for what Arby's has to offer. Curly fries after several visits can be good or average. Depends if you get them fresh out of the fryer. The sandwich meats are typically good. Service ranges from friendly and patient to I am busy type response. This restaurant is clean inside.
Reviewer By trade
Let me tell you about Arby's. Yeah they got the meats but they sure don't have common Sense. When you order a double beef and cheddar with extra cheddar then only get just the beef. It makes the sandwich dry.... When you order a curly fries and none of the fries are curly, just little crunchy bits, it makes you sad. Enjoy going to Arby's...
nicholas fiehrer
I had a pickup order at this restaurant the other day.
The lot was clean, as well as the restaurant.
The worker that I spoke with was super friendly and did a wonderful job.
The only complaint that I have would be that my Reubens dressings were all just in the center. Spread it out some, makes most people happy!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Reuben
Diane Bedel
The beef and cheddar sandwiches with au jus taste delicious and have lots of beef on them.
Atmosphere: 5
Food: 5
Service: 5
Marianne Andrews
Sick of them asking to round up for employee appreciation!! They need to pay their employees better. Makes me not want to ever go back there!!
Crooks/thieves. This place is soooo much more expensive than other arbys. I get a half pound roast beef sandwich and a large shake and it was $16!!!! Ever other arbys I've gone to: westside cincinnati, Hamilton, fairfield.. it cost around $12. Ridiculous. Customers who come here probably don't even know they're getting screwed. Next time I'm working on this side of town, never will I come back.
Atmosphere: 2
Food: 1
Service: 3
Rick Villier
Had the Bourbon BBQ Chicken sandwich, and it was good. It would have been better had it been a grilled chicken instead of fried.
Vegetarian options: Bad news: Arby's has the meats! Good news: Arby's has baked potatoes and salads, too.
Mozzarella cheese sticks not cooked, not done. Crinkle fries barely done. Very poor quality.
2-3 workers smoking weed in the parking lot in customer view. Major turn off. Will not return.
***UPDATE: My mom wanted Arby’s today so I gave them another chance.
I placed 2 mobile orders around 4:00pm today. The first order I selected the correct time slot, 4:30-4:40. The second order, I forgot to do that so it said pick up at 4:12. I called the location and let them know I wouldn’t be there until 4:30. I walked in around 4:20pm and the order that I forgot to pick the correct time slot was already sitting out ready to be picked up and the other order hadn’t been started yet. I asked to speak to the manager and asked him to remake the order that was made too early. HE REFUSED. He said “every time you come in here you create problems for us.”
The last time I went there, 2-3 employees were smoking weed in the parking lot which made me uncomfortable. You shouldn’t be high while at work.
I replied to him “I don’t create problems when I come in here, you do, you were literally smoking weed at work last time I was here.”
The manager said “I have my medical marijuana card, so I can do what I want.”
I replied “no you can’t, smoking weed at work in customer view is very unprofessional and made me very uncomfortable.”
The manager said “well I can just cancel this order and not give you the food, you need to take it up with the GM.”
I kept my mouth shut after that. I called corporate Arby’s to let them know how I was treated.
I will be calling the GM tomorrow when they are in to let them know what happened today.***
Getting annoyed with Arby's. Everytime I order sides of cheese sauce , they charge me and never give them to me !! This is why I never really want to go .
Bad bread
Food is good for what Arby's has to offer. Curly fries after several visits can be good or average. Depends if you get them fresh out of the fryer. The sandwich meats are typically good. Service ranges from friendly and patient to I am busy type response. This restaurant is clean inside.
Let me tell you about Arby's. Yeah they got the meats but they sure don't have common Sense. When you order a double beef and cheddar with extra cheddar then only get just the beef. It makes the sandwich dry.... When you order a curly fries and none of the fries are curly, just little crunchy bits, it makes you sad. Enjoy going to Arby's...
I had a pickup order at this restaurant the other day.
The lot was clean, as well as the restaurant.
The worker that I spoke with was super friendly and did a wonderful job.
The only complaint that I have would be that my Reubens dressings were all just in the center. Spread it out some, makes most people happy!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Reuben
The beef and cheddar sandwiches with au jus taste delicious and have lots of beef on them.
Atmosphere: 5
Food: 5
Service: 5
Sick of them asking to round up for employee appreciation!! They need to pay their employees better. Makes me not want to ever go back there!!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Beef N Cheddar Cheese & Fries
Quick, efficient and good food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Crooks/thieves. This place is soooo much more expensive than other arbys. I get a half pound roast beef sandwich and a large shake and it was $16!!!! Ever other arbys I've gone to: westside cincinnati, Hamilton, fairfield.. it cost around $12. Ridiculous. Customers who come here probably don't even know they're getting screwed. Next time I'm working on this side of town, never will I come back.
Atmosphere: 2
Food: 1
Service: 3
Had the Bourbon BBQ Chicken sandwich, and it was good. It would have been better had it been a grilled chicken instead of fried.
Vegetarian options: Bad news: Arby's has the meats!
Good news: Arby's has baked potatoes and salads, too.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cherry Turnover, Grilled Chicken Sandwich, Double Roast Beef
Has a deceiving ancient sign on the outside but the inside seems updated and clean. Friendly staff and good food
Atmosphere: 5
Food: 5
Service: 5
Coupons make it affordable to go out to eat again. Clean restaurant and clean bathroom. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roast Beef
Fast and friendly service.
Atmosphere: 5
Food: 5
Service: 3
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