Bouchard's Bakery and Pasta
1801 Race St, Cincinnati
(513) 381-5838
Recent Reviews
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Before we bought a peach cobbler we asked if they could heat it so we could have it hot. They answer yes so we purchased it. They popped it into the microwave for a few seconds and then gave it back. We tried it and it was still freezing cold, not even room temperature warm. So we went back to let them know and ask them to heat it again and they told us no because it's in plastic. It feels like they just said yes so that they'd make a sale and wish they'd have just been honest straight up that they can't/won't serve the desserts hot.
Visited this vendor this past Saturday. The banana pudding and carrot cake were delicious. Like many other posters have commented on here, the customer service is lacking. Three ladies behind the counter, one was completing a transaction as I walked up. The employee did not greet me and walked away. The other two employees just stood there and looked at me, again not greeting me. Finally the lady that was completing the previous transaction, asked me if I needed assistance. It definitely gave the vibe they did not want to be at work that day. Horrible customer service.
Extremely poor customer service. I asked for 6 small cannolis (which they hand fill at the time of order) and the short haired middle aged lady immediately rolled her eyes and went to go fill them. Like what even? Bakery items looked great but literally why be so rude to a customer.
They dont do “warm food” anymore. Big disappointment. I had questions and the 2 old looking white ladies didn’t want to be bothered by them.
Delicious homemade pasta, and my husband had an Italian panini he loved
I use to love this place I use to come here all the time in high school they always use to serve pasta , but it seems like lately they are never making hot pasta and the customer service seems very unfriendly at times . Very disappointing I miss how this place use too be
I came across this place from Google maps and decided to make a trip. Poor customer service. So I took my money elsewhere. Why would you just stand and look at shoppers who are trying to engage? And the woman claimed she knew nothing about the product I inquired about. Maybe I’ll try again when she isn’t at the counter. Because those baked goods looked scrumptious. Quality service first.
We stopped for fresh Anise pizelles made on Monday hat were very fresh on Thursday. What wonderful pastries that made our picnic.
Not sure if under new management but this place use to be my familes favorite place to go for Pasta and Pastries at the Market.The pasta use to be great now it meh...SAD
I had mozzarella flatbread, a peanut butter cookie, and chocolate dip strawberries. Very tasty! ?
I had mozzarella flatbread, a peanut butter cookie, and chocolate dip strawberries. Very tasty! ?
Restaurantji Recommends
One of my favorite places to eat for over 10 years
Flatbread was hard and the owner wasn't there she nice but staff is not
Delicious homemade pasta, and my husband had an Italian panini he loved
Ok breakfast joint in the market. Friendly service but the breakfast panini needed way more seasoning! Good prices overall. They were also out of biscuits at breakfast time on a Saturday morning which was odd?
Messed up my order. I'm mad cause dude said my order was good and wasn't didn't even get what I ordered.
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