I’m an avid crème brûlée lover. I had already eaten dinner at Potbelly across the way. Amy greeted me when I walked in. I was ONLY there for crème brûlée. She and I agreed sitting in to eat it is way better than to-go, and I’m so glad I did! It was one of the best crème brûlées I’ve had for sure!
Amy is lovely and great at her job! Very nice :) will definitely be back for both the crème brûlée and the stellar service!
Atmosphere: 5
Food: 5
Service: 5
Lisa Dunlap
It’s always busy for lunch, have been there several times. Made a reservation since we had 6 people. Service was great and the atmosphere is nice. I had the fish sandwich, the portion of friend fish was small, dwarfed by the bun. I got fruit instead of fries and it was a very small cup of fruit, like a condiment cup. Getting fries would have been a lot more food. Next time I will get something that is more food for the price.
Atmosphere: 4
Food: 4
Service: 5
Kristen Martin
After spending time in the bookstore we decided to walk into the bistro for coffee and take a look at the menu. Seemed like a normal thing to do. Coffee and bookstores go hand in hand. After we ordered coffee, the waitress, Ashely S., asked if we were ordering food. We said, for now just coffee. She said “for now or you’re not eating? Because this is a full service restaurant” and then rudely snatched our menu and walked away. She then brought empty to go cups and the check and said we need this table for eating customers you will have to leave. A few minutes later, she had a male server come over to say that on Sundays we are busy, sorry you need to leave. We were so confused, it’s attached to a bookstore, no signs that say full service only, not a fancy restaurant. There was not even a friendly explanation. Just a rude waitress who threw to go cups and the check on the table. I would suggest they put signs that say you must order food to sit down and that sitting for coffee is not allowed. We definitely will not be back. First watch is right next door and clearly is the better option.
Atmosphere: 1
Service: 1
Kelly Markgraf
Food has really gone downhill. Was cold and not very good. Staff was short and rude. They acted like it was an inconvenience that we were eating there.
Atmosphere: 1
Food: 1
Service: 1
Taylin Ware
Hostess and waitress were both micro aggressive. Felt like the staff had bad attitudes and it showed in their passive aggressive service.
Atmosphere: 3
Food: 4
Service: 1
Taylor Osborne Clarey
As someone who has frequented Brontë Bistro when colleagues are in town I was generally the first to recommend this spot for lunch. It was always a favorite of my ex-boss. So, when a new colleague came to the city for a meeting just down the road I quickly suggested Brontë Bistro for lunch and to run through some of his business related questions as this was our first meeting together.
Unfortunately, we started off to a rocky start and were placed at a tiny table by the bar. I can't sit in wooden chairs bc of severe scoliosis and a spinal fusion so we asked to be moved to a booth. We could tell our server was not thrilled. We ate our decent lunch and had acceptable, mid-grade service.
I went to the restroom and upon returning I stopped at the bar to pay for something and was told that they had been on a wait and that the manager had encouraged the sever to have us leave. She was very rude and off putting when she shared this with me and I felt very uncomfortable. It was an inappropriate interaction at best.
A few moments later the store manager came up and scolded us for taking too long at the table and told us (I had no idea and as a customer it's not my concern) that they had been on a wait and that everyone wants a booth. She told us our business meeting was not welcome and we were not welcome to be there. My colleague and I sat stunned and did not say anything to her. He said that he felt like she reprimanded us like children and we had done nothing wrong. Not a good first impression for my new associate.
Sadly, we won't be back. It was embarrassing and uncomfortable for me and very rude and unprofessional on their end. Just do better. Be kinder. And, if our business was not enough and the next guest vying for our valuable booth was that important if they had politely asked us to leave, though still not appropriate, I would have happily obliged.
Kantima
My absolute favorite spot! 🔥
Atmosphere: 5
Food: 5
Service: 5
Kelly Wiley
I love this place! Menu is inventive and the service is personable!
Atmosphere: 5
Food: 5
Service: 5
Hack Saw
I eat here pretty often. The food is excellent for the most part. The service is generally excellent.
Atmosphere: 4
Food: 4
Service: 5
Teresa Pacelli
This was a lovely little restaurant off the side of a bookstore and gift shop. The food was very tasty and the after lunch shopping was awesome! Very fun place - lots of treats !
I love this restaurant! It's a wonderful place to eat before you peruse the bookstore. They have excellent breakfast/brunch food. It's a little higher end, but absolutely worth it. The service is fabulous too.
Atmosphere: 5
Food: 5
Service: 5
Kallie Lovett
I came in to grab some lunch today with my MIL and my toddlers, it was hot out, the girls were hangry, and I could barely focus on the menu. (So many great options btw). An outing that I thought for sure was a goner, was saved by our fantastic host. Cooper went above and beyond with service today, during a rush, making sure every table was being taken care of. Cooper was super patient with me as I tried to settle my girls and brought everything under the sun to help us get my girls calm so mom could think for a second. I never really feel seen, mostly just judged/ignored at restaurants. Cooper has restored my faith in taking the girls out, and I can’t stress enough how much better that made my day. At the end of our meal I tried to clean up my girls messes (like I always do) and Cooper was 100% all over that, telling me not to worry about it. 100/10 experience, and the energy was so nice for a change. Thank you Cooper!
Atmosphere: 5
Food: 5
Service: 5
Gary Ross
Very outdated. Very mediocre food
Atmosphere: 3
Food: 2
Service: 3
ella stevens
Food was great, however wouldn’t recommend coming here for a business meeting
I’m an avid crème brûlée lover. I had already eaten dinner at Potbelly across the way. Amy greeted me when I walked in. I was ONLY there for crème brûlée. She and I agreed sitting in to eat it is way better than to-go, and I’m so glad I did! It was one of the best crème brûlées I’ve had for sure!
Amy is lovely and great at her job! Very nice :) will definitely be back for both the crème brûlée and the stellar service!
Atmosphere: 5
Food: 5
Service: 5
It’s always busy for lunch, have been there several times. Made a reservation since we had 6 people. Service was great and the atmosphere is nice. I had the fish sandwich, the portion of friend fish was small, dwarfed by the bun. I got fruit instead of fries and it was a very small cup of fruit, like a condiment cup. Getting fries would have been a lot more food. Next time I will get something that is more food for the price.
Atmosphere: 4
Food: 4
Service: 5
After spending time in the bookstore we decided to walk into the bistro for coffee and take a look at the menu. Seemed like a normal thing to do. Coffee and bookstores go hand in hand. After we ordered coffee, the waitress, Ashely S., asked if we were ordering food. We said, for now just coffee.
She said “for now or you’re not eating? Because this is a full service restaurant” and then rudely snatched our menu and walked away. She then brought empty to go cups and the check and said we need this table for eating customers you will have to leave.
A few minutes later, she had a male server come over to say that on Sundays we are busy, sorry you need to leave.
We were so confused, it’s attached to a bookstore, no signs that say full service only, not a fancy restaurant. There was not even a friendly explanation. Just a rude waitress who threw to go cups and the check on the table. I would suggest they put signs that say you must order food to sit down and that sitting for coffee is not allowed. We definitely will not be back. First watch is right next door and clearly is the better option.
Atmosphere: 1
Service: 1
Food has really gone downhill. Was cold and not very good. Staff was short and rude. They acted like it was an inconvenience that we were eating there.
Atmosphere: 1
Food: 1
Service: 1
Hostess and waitress were both micro aggressive. Felt like the staff had bad attitudes and it showed in their passive aggressive service.
Atmosphere: 3
Food: 4
Service: 1
As someone who has frequented Brontë Bistro when colleagues are in town I was generally the first to recommend this spot for lunch. It was always a favorite of my ex-boss. So, when a new colleague came to the city for a meeting just down the road I quickly suggested Brontë Bistro for lunch and to run through some of his business related questions as this was our first meeting together. Unfortunately, we started off to a rocky start and were placed at a tiny table by the bar. I can't sit in wooden chairs bc of severe scoliosis and a spinal fusion so we asked to be moved to a booth. We could tell our server was not thrilled. We ate our decent lunch and had acceptable, mid-grade service. I went to the restroom and upon returning I stopped at the bar to pay for something and was told that they had been on a wait and that the manager had encouraged the sever to have us leave. She was very rude and off putting when she shared this with me and I felt very uncomfortable. It was an inappropriate interaction at best. A few moments later the store manager came up and scolded us for taking too long at the table and told us (I had no idea and as a customer it's not my concern) that they had been on a wait and that everyone wants a booth. She told us our business meeting was not welcome and we were not welcome to be there. My colleague and I sat stunned and did not say anything to her. He said that he felt like she reprimanded us like children and we had done nothing wrong. Not a good first impression for my new associate. Sadly, we won't be back. It was embarrassing and uncomfortable for me and very rude and unprofessional on their end. Just do better. Be kinder. And, if our business was not enough and the next guest vying for our valuable booth was that important if they had politely asked us to leave, though still not appropriate, I would have happily obliged.
My absolute favorite spot! 🔥
Atmosphere: 5
Food: 5
Service: 5
I love this place! Menu is inventive and the service is personable!
Atmosphere: 5
Food: 5
Service: 5
I eat here pretty often. The food is excellent for the most part. The service is generally excellent.
Atmosphere: 4
Food: 4
Service: 5
This was a lovely little restaurant off the side of a bookstore and gift shop. The food was very tasty and the after lunch shopping was awesome! Very fun place - lots of treats !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Enjoyed the tuna melt and good service!
Atmosphere: 5
Food: 5
Service: 5
I love this restaurant! It's a wonderful place to eat before you peruse the bookstore. They have excellent breakfast/brunch food. It's a little higher end, but absolutely worth it. The service is fabulous too.
Atmosphere: 5
Food: 5
Service: 5
I came in to grab some lunch today with my MIL and my toddlers, it was hot out, the girls were hangry, and I could barely focus on the menu. (So many great options btw). An outing that I thought for sure was a goner, was saved by our fantastic host. Cooper went above and beyond with service today, during a rush, making sure every table was being taken care of. Cooper was super patient with me as I tried to settle my girls and brought everything under the sun to help us get my girls calm so mom could think for a second. I never really feel seen, mostly just judged/ignored at restaurants. Cooper has restored my faith in taking the girls out, and I can’t stress enough how much better that made my day. At the end of our meal I tried to clean up my girls messes (like I always do) and Cooper was 100% all over that, telling me not to worry about it. 100/10 experience, and the energy was so nice for a change. Thank you Cooper!
Atmosphere: 5
Food: 5
Service: 5
Very outdated. Very mediocre food
Atmosphere: 3
Food: 2
Service: 3
Food was great, however wouldn’t recommend coming here for a business meeting
Atmosphere: 5
Food: 5
Service: 5
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