Bruegger's Bagels
3515 Columbia Pkwy, Cincinnati
(513) 321-4400
Recent Reviews
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My bagels were overcooked, they didn’t have what I wanted as a replacement due to the time of day, I guess, the drive up young lady wasn’t very freindly when I brought them back, a young man gave me my money back, we WILL NOT be back, maybe she was having a bad day
Very rude manager. I did not realize that they were closing and of course I would be respectful of that but she told me in such a mean way and then was rude going forward. It was such a poor representation of customer service.
Great customer service, food fresh! Delicious! Will be back soon!
I love the breakfast bagels here! They are so yummy! First time there I got the Sriracha Honey sunrise and it was so good, I went back again ever since. I’ve tried their coffee as well, it is strong and definitely great quality. They do have an app where you can order from and can earn points.
It’s nice having the convenience of a drive through in this part of town but I may be done coming to this location because they always expect you to tip in the drive thru. I always ask for my sandwich to be toasted and it never is and the coffee isn’t great. The female cashier is not particularly pleasant either. If they are asking for tips because they are not receiving a fair wage please change that and stop putting it on consumers to tip in a drive thru for a $5 sandwich.
The food and beverage quality has diminished over the past several years. My last 3 visits have all resulted in disappointing bagel sandwiches and today my wife looked at me, after awaiting a freshly brewed coffee, stating that was the worst coffee she’s had.
Screwed up my order
Yummy bagel sandwiches
Asking customers for a three dollar tip on a six dollar bagel at a drive up window is wild
I really like coming here but I recently found myself avoiding this place because I don’t like getting ask if I will leave a tip by the drive through window. And of if I don’t, I feel like they may hinder my food. It’s a catch 22 and puts customers in an unhappy position. Further more, it’s been a longtime since there was courteous customers service here.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Too loud radio
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Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sandwich
We did not dine in, but we were requested at the drive through window to leave a tip. The way they went about it was very uncomfortable like a panhandler on hwy exits. Made us have mixed emotions about going again.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sandwich
Asking for a $2 or $3 tip while preparing food at a fast food chain is insane. They weren’t even nice! 0/10
I moved here from So Cal. I miss Brueggers!! So when I saw this one I was excited! Unfortunately they don't care about the customer. Rude workers and the produce is not fresh.
Food: 1
Service: 1
Great bagel sandwiches
Kid-friendliness: Very little seating.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
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