Capital One Café

I had an amazing experience at the Capital One Café in Kenwood. Erin was incredibly helpful and knowledgeable—she walked me through the pre-approval process for a credit card and took the time to explain every single card in detail. She helped me understand which card best suited my needs and made the entire process feel easy and informative. I walked away with so much knowledge and confidence about my credit options. 10/10 experience—thank you, Erin!

Service: 5

Worthless as a bank branch...Capital One sent a letter that they needed ID information as my daughter's minor checking account was graduating to an adult checking account. Went into this Capital One Cafe and they had no ability to help her with this very basic transaction. Not sure what the point of this bank branch is if you can't complete simple tasks here. You can certainly tell how they are compensated though...she was asked 4 times if she wanted to open a 360 savings account. Don't bother trying to get any information you can't already get on internet.

Service: 1

Amazing service and a BIG shoutout to Haley for her patience and her immense efforts to help me out! Really appreciate the team of Capital One ambassadors here

Service: 5

I always go this cafe to do my casual works. Love having their coffee and enjoy the environment.

Atmosphere: 5

Food: 5

Service: 5

5 star coffee with 7 star service. Also a lot of great sitting areas.

Atmosphere: 5

Food: 5

Service: 5

One of the best Capital One Cafe I’ve been to. Great place for capital one customers. They have two hour nooks for capital customers. I wished they served Peet’s Coffee like most cafe I’ve been to though!

Atmosphere: 5

Food: 5

Service: 5

Great place to unwind.

Atmosphere: 5

Food: 5

Service: 5

i love coming to get my weekly matcha, they know how to make it and it’s consistently good. you can customize what’s on your food so you know it’s not one of those frozen throw in the microwave kind of meals. they are always very friendly when i come in!

Atmosphere: 5

Food: 5

Service: 5

Not a bank

Atmosphere: 1

Food: 1

Service: 1

Jenna with Capital One was an absolute joy to have assist me! I came in with an issue as being an authorized user on an account and she was extremely patient, professional, friendly, and results-driven helping me to solve the problem with with knowledge and a smile on her face. Jenna THANK YOU!

Atmosphere: 5

Food: 5

Service: 5

We went there tonight to check on our account. The barista was super nice. Also, Roscoe was very helpful in getting our account updated and called Capital One on our behalf to get a new password as well . Very friendly staff and great place to relax from doing some Christmas shopping 🛍️.

Atmosphere: 5

Food: 5

Service: 5

Great place to get an affordable coffee or tea if you’re a Capital One cardholder and relax.

Atmosphere: 5

Food: 5

Service: 5

great service and cozy atmosphere

Atmosphere: 5

Food: 5

Service: 5

22.00 for a small smoothie and one small piece of avocado toast :(

Jenna helped me about the product and more détails around it.

Atmosphere: 5

Food: 5

Service: 5