Came in today for lunch and the gentleman working the register, I believe his name was Johnny, was awesome and so kind! This man deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Nick Niehaus
I don’t post reviews but customers need to know what’s going on at Chick-fil-A Anderson. I had 30 minutes to burn before a meeting so I figured I would get a quick bite to eat at a very efficient Chick-fil-A. Well, that wasn’t the case with this location. The line took 40+ minutes to get through and by the time I got my food, my fries were cold and they gave me the wrong drink. The employees also seemed like they didn’t want to be there. I have never experienced a tragic fast food drive-thru like this one. And I ended up late to my meeting.
Food: 1
Service: 1
Michael DeLisle
2 much $.
Loki
I think with all those people working there. A tighter ship would get things going as they should.
It's not a social club it's a place to work. People need their food and fast. There are young people everywhere. Please get the food out and hot and fresh. Especially with cold product on chicken sandwiches. The will begin to get runny and everything needs looked over twice. No one gets everything right anywhere. But it's important to bag your items in a way that make sense.
Atmosphere: 4
Food: 3
Service: 4
Heather Urban
I just want to say that every time I come to this location which is about three times a week because my little boy is obsessed with their waffle fries, that I can't never get hot fries, every time I ask them for hot fries, they tell me that they are fresh out the fryer, and I know that they are not because I work at a restaurant myself. If I cannot grab ahold of the fry and it burned me it is not fresh out the fryer. I had three different employees tell me that there was nothing else that they could do for me as far as hot fries. Finally a manager named Emerson came out and she brought me fresh fries. The customer service is God awful at this place, and I'm saying this from being here three times a week. Still love the food, but they could do better as far as fresher food, and when the customer has a problem not just throwing a card in their face and sending them on their way. They need to get it together and when somebody asks for fresh fries actually do that
Sedrick Kirschman
The sauces must be taken out of their check. Every time I go here and I ask for any type of sauce or sauce that comes with the meal, they decide to not give me any. I don’t know what the deal is. I feel like it’s on purpose now… wth 😭
Atmosphere: 3
Food: 2
Service: 4
Cory L
Drove thru late at night hoping for the usual reliable good meal from CFA. Have about a 12 minute drive home from the location so we expect food to be more towards the warm side. Got home, opened the bag. Missing my wife's tenders, fries are stale and cold, cheese sauce was barely filled up and cold. Called in and the employee who answered was simply following protocol, so no complaints about her. I am complaining about the answer though. An absolutely awful meal that left both me and my wife hungry and all I get is a coupon in the mail in a couple weeks. Time and money wasted for a not-so-free meal in 2 weeks.
Atmosphere: 1
Food: 1
Service: 2
Bem Itiavkase
Wonderful people. Extremely friendly! GO SPARTANS!!!
The new store has a horrible parking with huge speed bumps. If you have a car, you are going to scrape bottom. The drive thru is extremely tight. A lot of marks on the curbs where people hit them. Waffle fries were mostly bits and pieces too small to even dip in the BBQ sauce. They were also over cooked and the container was not full. What a rip off. We won't be back to this one.
Atmosphere: 1
Food: 3
Service: 5
Adellyn Clark
I came in today with my service dog in training, and it was amazing! Everything tasted great. Fries were fresh, tea was perfectly sweet, and refills were prompt! The kind lady at the front, Lily, was so sweet and bubbly! She even held the door open for me on the way out because my hands were full! 10/10
If I could give 0 stars I would! Service and the employees were extremely rude food came out cold and when I said something I was told “oh well” won’t ever be back!!
Tom Wood
Don’t go through this drive thru with any sort of low car
John K
Fast and Friendly.
Atmosphere: 4
Food: 5
Service: 5
CNN Frank
Rebuild and now reopened the new chic-fil-A on Beechmont is just as it has always been, with an exception that you may see as +change and others - change. I never felt as if the wait in drive thru was too long so unless the rebuild was needed due to something wrong with the old building the additional expense of adding the permanent ordering stations and payment station and the walkout sliding door to the order presentation station is just one more way another business is doing the cash grab to fund their corporate greed. You think the Christian values allegedly held by those in power would be too place the value on the employees, they are after all the face of your company. That being said, I'm glad your back at it and crunching the numbers. Do it lady
Came in today for lunch and the gentleman working the register, I believe his name was Johnny, was awesome and so kind! This man deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
I don’t post reviews but customers need to know what’s going on at Chick-fil-A Anderson. I had 30 minutes to burn before a meeting so I figured I would get a quick bite to eat at a very efficient Chick-fil-A. Well, that wasn’t the case with this location. The line took 40+ minutes to get through and by the time I got my food, my fries were cold and they gave me the wrong drink. The employees also seemed like they didn’t want to be there. I have never experienced a tragic fast food drive-thru like this one. And I ended up late to my meeting.
Food: 1
Service: 1
2 much $.
I think with all those people working there. A tighter ship would get things going as they should.
It's not a social club it's a place to work. People need their food and fast. There are young people everywhere. Please get the food out and hot and fresh.
Especially with cold product on chicken sandwiches. The will begin to get runny and everything needs looked over twice. No one gets everything right anywhere. But it's important to bag your items in a way that make sense.
Atmosphere: 4
Food: 3
Service: 4
I just want to say that every time I come to this location which is about three times a week because my little boy is obsessed with their waffle fries, that I can't never get hot fries, every time I ask them for hot fries, they tell me that they are fresh out the fryer, and I know that they are not because I work at a restaurant myself. If I cannot grab ahold of the fry and it burned me it is not fresh out the fryer. I had three different employees tell me that there was nothing else that they could do for me as far as hot fries. Finally a manager named Emerson came out and she brought me fresh fries. The customer service is God awful at this place, and I'm saying this from being here three times a week. Still love the food, but they could do better as far as fresher food, and when the customer has a problem not just throwing a card in their face and sending them on their way. They need to get it together and when somebody asks for fresh fries actually do that
The sauces must be taken out of their check. Every time I go here and I ask for any type of sauce or sauce that comes with the meal, they decide to not give me any. I don’t know what the deal is. I feel like it’s on purpose now… wth 😭
Atmosphere: 3
Food: 2
Service: 4
Drove thru late at night hoping for the usual reliable good meal from CFA. Have about a 12 minute drive home from the location so we expect food to be more towards the warm side. Got home, opened the bag. Missing my wife's tenders, fries are stale and cold, cheese sauce was barely filled up and cold. Called in and the employee who answered was simply following protocol, so no complaints about her. I am complaining about the answer though. An absolutely awful meal that left both me and my wife hungry and all I get is a coupon in the mail in a couple weeks. Time and money wasted for a not-so-free meal in 2 weeks.
Atmosphere: 1
Food: 1
Service: 2
Wonderful people. Extremely friendly! GO SPARTANS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chicken Noodle Soup, Mac \u0026 Cheese
The new store has a horrible parking with huge speed bumps. If you have a car, you are going to scrape bottom. The drive thru is extremely tight. A lot of marks on the curbs where people hit them. Waffle fries were mostly bits and pieces too small to even dip in the BBQ sauce. They were also over cooked and the container was not full. What a rip off. We won't be back to this one.
Atmosphere: 1
Food: 3
Service: 5
I came in today with my service dog in training, and it was amazing! Everything tasted great. Fries were fresh, tea was perfectly sweet, and refills were prompt! The kind lady at the front, Lily, was so sweet and bubbly! She even held the door open for me on the way out because my hands were full! 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If I could give 0 stars I would! Service and the employees were extremely rude food came out cold and when I said something I was told “oh well” won’t ever be back!!
Don’t go through this drive thru with any sort of low car
Fast and Friendly.
Atmosphere: 4
Food: 5
Service: 5
Rebuild and now reopened the new chic-fil-A on Beechmont is just as it has always been, with an exception that you may see as +change and others - change. I never felt as if the wait in drive thru was too long so unless the rebuild was needed due to something wrong with the old building the additional expense of adding the permanent ordering stations and payment station and the walkout sliding door to the order presentation station is just one more way another business is doing the cash grab to fund their corporate greed. You think the Christian values allegedly held by those in power would be too place the value on the employees, they are after all the face of your company. That being said, I'm glad your back at it and crunching the numbers. Do it lady
Atmosphere: 3
Food: 5
Service: 5
Best Fast Food Chicken Sandwiches! 👍🩵🍗
Atmosphere: 5
Food: 5
Service: 5
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