Chick-fil-A
9496 Colerain Ave, Cincinnati
(513) 245-0934
Recent Reviews
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My entire order was incorrect. I spent $50 dollars. Waited 30 minutes for every single item to be wrong. I've asked for a refund 3 times and they've refused. I will never return to this location. It's poorly managed, the staff doesn't care and customer service is completely non-existent.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Went to lunch with my sister and I had the chicken nugget meal with a Dr. Pepper and I always always choose their bbq sauce. I always ask for a ridiculous amount of bbq sauce for 10 nuggets and a fry but that’s ok because I never waste it! Any leftover sauce gets taken home!
Service is always perfect there and the staff is always as polite as can be.
Atmosphere: 5
Food: 5
Service: 5
Lovely time with friends. This Chick-fil-A is a great place to go with friends and everyone was very welcoming to my friend visiting the states.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Grilled Chicken, Spicy Chicken Sandwich, Grilled Chicken Sandwich, Chicken Noodle Soup, Chicken Sandwich and Waffle Fries, Spicy Southwest Salad, Side Salad, Mac \u0026 Cheese, Chick-Fil-A Waffle Potato Fries, Chicken Noodle Soup and Parfait, Great Soup, Chocolate Chip Cookie, Oreo Shake \u0026 Spicy Chicken Sandwich
HORRIBLE LOCATION!!!!!!!!!!! One of the workers threaten to throw a drink on me they don’t like when you ask for fresh food the employee was arguing with me at the drive thru window ! And reached in my car POOOOOR CUSTOMER SERVICE I WILL NEVER RETURN
Atmosphere: 1
Food: 1
Service: 1
The food was good but the service and atmosphere was not good at all. We had to wipe off our own table so that we could eat, the young man that brought out the food didn’t care as we asked if anyone was cleaning tables. He said that someone would be out at some time. The drive thru was not busy so one of the workers decided to lay down on the ground. If that is the type of employees that are representing this location we will try another location.
Atmosphere: 2
Food: 4
Service: 2
Drive thru went astonishingly fast.
Atmosphere: 5
Food: 5
Service: 5
When in doubt, get chic fil a! Never a let down!
Food: 5
Service: 5
Promise is a really great associate!!! Very friendly!!!
Atmosphere: 5
Food: 5
Service: 5
Went to pick up an order and manager made me show them the phone three times because somehow the person that’s not the average straight white guy is gonna steal the food that cost 10h
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The person that designed their drive thru needs to be in charge of our country. Very well run place very good chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich and Waffle Fries
Excellent customer service and the food is soooooooo good
Atmosphere: 5
Food: 5
Service: 5
Staff is always friendly. Food is fresh and order is correct.
Atmosphere: 5
Food: 5
Service: 5
Friendly employees, handled with care, fast service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Grilled Chicken, Spicy Chicken Sandwich
This is the first chicken fil a I've been to that messed up our order. They did fix it. I guess even they aren't perfect.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich and Waffle Fries
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