Asked for half chicken and half sofritas. They up charged me an additional $5.30 for extra steak???Still tasted good.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Burrito Bowl
James L
This has to be the worst chipotle franchise I’ve ever been to. Comically small portions. Quesadilla had… more tortilla inside it?Corporate needs to clean out.
Atmosphere: 1
Food: 1
Service: 1
chris wilson
The experiences of others indicating that options are often not available matches my experience. No veggies or chicken available when I visited. Staff were okay but service was a tad slow.
Food: 4
Service: 3
Tj Arbaugh
Bro look at this what am I supposed to do with this?? I wouldn’t wish this meal they gave me on my worst enemy. Diabolical.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Jahmiah Winn
Everything g about this chipotle is horrible in my opinion every single Time I come here there’s always something I love chipotle and this is the one closest to me i don’t usually leave bad reviews but I just can’t help it I have this chipotle to many chances and something is wrong every time .
Atmosphere: 1
Food: 1
Service: 1
YJ Goo
poor service from employee who gives out an attitude
L'Sheila Lewis
Well no complaints that young lady filled my bowl to the rim,so much ill have breakfast and lunch from it. Definitely worth what you pay. It couldve been cleaned but its
Atmosphere: 3
Food: 5
Service: 4
Ben J
Visited here 6 times over past 3 months. 1 time out of rice, 1 time out of lettuce, 1 time out of cheese, 1 time out of chicken. Walked out each time. Two times they had everything the line took 5+ mins per person and walked out one time. Ordering ahead makes no difference they will tell you they’re missing a key ingredient when you arrive to pickup your order.
Atmosphere: 1
Food: 3
Service: 1
Alie Preston
Cold food. Short bowls. Like this ain't cheap . No parking and short like crazy.
This is second time am getting dirty food with no protein I mean chicken and rice that are
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
Catherine Polhamus
They are always out of ingredients, staff are rude, and it feels like every time I am there the prices changes when I always get the same order. Don't wait in the lunch line for an hour; it's not worth it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tacos
Allen Pack
Every time I come here, there is something wrong. Usually they are missing key ingredients, and it is very messy. This time I ordered online and received someone elses order.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Steak and Chicken Bowl
Edward Akin
I have been here probably hundreds of times, literally, over more than a decade.Since COVID, it has deteriorated to the point that it is now staffed by low-key rude and surly workers. The place is often unkempt, as documented in photos attached to other reviews .The food quality has slipped somewhat, though if the service were consistently 4 star and above, I'd probably still go there.The workers in this place act as if customers are trying their patience by coming in the door. Before COVID, and for a while after places re-opened, this restaurant used to have long lines, and all seats filled. Now you go in, and it is mostly empty. But even if you are third in line, never fear, you will have a lengthy wait! The worker at the tortilla end will take their sweet time, act as if they did not hear your order at first, and slow walk through the first stage.Often, not always, they are out of one or more of the meats.So you can either wait forever, or pay the same price or more for an alternative. No excuse for this to happen repeatedly. You figure out how much you need, cook it, and keep it coming.Then you go to the salsa and dressings area, and they often muck that up. Put green verde salsa instead of pico de gallo, or some other foul up.The overall attitude through all of this is not consistently friendly or welcoming--more like consistently chippy, copping an attitude.It seems this location went to some social experiment after COVID, along lines of, "How would it work if we put people utterly lacking in basic social skills in a position where they deal with the money-paying public?" The reduced flow of business there suggests the marketplace has furnished its answer.One reviewer said this is the worst Chipotle in the nation. Wow. Not sure how one determines such a dubious status, but I would not want to encounter a worse one.Last straw for me: went in, waited patiently in line for them to work through three customers, including me.Manager or assistant manager or whatever he is then tried to switch my burrito with the much smaller burrito that the lady in front of me had ordered. Hmmm. And why would he think that his staff had made me such a small burrito, or that they had somehow been switched in their order as they trundled along the counter? Not sure, but this lady had already held up the line asking the staffers to take rice OFF her burrito, and take chicken off too.By this time, my order is wrapped up, and rapidly cooling off. I have to walk it back to my office, where it is not going to get any warmer. But manager guy decides he wants to teach one of his workers how to wrap with their paper-thin, failure prone burritos. This diverts the cash register man's attention to someone who was behind me in line. I asked if I could just get my order rung up, pay and go? Manager glared like he wanted to say something else, but what he said was, "You need to have more patience." Well, hate to break it to you, but no, I don't have to exercise any more patience with this place. The people who come in to eat are busy, working professionals. Time is often their livelihood. This location's consistently bad reviews speak for themselves. Already, the chicken wing place that moved in next door seems to have cut significantly into Chipotle's business.
Asked for half chicken and half sofritas. They up charged me an additional $5.30 for extra steak???Still tasted good.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Burrito Bowl
This has to be the worst chipotle franchise I’ve ever been to. Comically small portions. Quesadilla had… more tortilla inside it?Corporate needs to clean out.
Atmosphere: 1
Food: 1
Service: 1
The experiences of others indicating that options are often not available matches my experience. No veggies or chicken available when I visited. Staff were okay but service was a tad slow.
Food: 4
Service: 3
Bro look at this what am I supposed to do with this?? I wouldn’t wish this meal they gave me on my worst enemy. Diabolical.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Everything g about this chipotle is horrible in my opinion every single Time I come here there’s always something I love chipotle and this is the one closest to me i don’t usually leave bad reviews but I just can’t help it I have this chipotle to many chances and something is wrong every time .
Atmosphere: 1
Food: 1
Service: 1
poor service from employee who gives out an attitude
Well no complaints that young lady filled my bowl to the rim,so much ill have breakfast and lunch from it. Definitely worth what you pay. It couldve been cleaned but its
Atmosphere: 3
Food: 5
Service: 4
Visited here 6 times over past 3 months. 1 time out of rice, 1 time out of lettuce, 1 time out of cheese, 1 time out of chicken. Walked out each time. Two times they had everything the line took 5+ mins per person and walked out one time. Ordering ahead makes no difference they will tell you they’re missing a key ingredient when you arrive to pickup your order.
Atmosphere: 1
Food: 3
Service: 1
Cold food. Short bowls. Like this ain't cheap . No parking and short like crazy.
Atmosphere: 2
Food: 1
Service: 1
absurd corporation
Restaurantji Recommends
Avoid this location at all
Atmosphere: 1
Food: 1
Service: 1
This is second time am getting dirty food with no protein I mean chicken and rice that are
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
They are always out of ingredients, staff are rude, and it feels like every time I am there the prices changes when I always get the same order. Don't wait in the lunch line for an hour; it's not worth it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tacos
Every time I come here, there is something wrong. Usually they are missing key ingredients, and it is very messy. This time I ordered online and received someone elses order.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Steak and Chicken Bowl
I have been here probably hundreds of times, literally, over more than a decade.Since COVID, it has deteriorated to the point that it is now staffed by low-key rude and surly workers. The place is often unkempt, as documented in photos attached to other reviews .The food quality has slipped somewhat, though if the service were consistently 4 star and above, I'd probably still go there.The workers in this place act as if customers are trying their patience by coming in the door. Before COVID, and for a while after places re-opened, this restaurant used to have long lines, and all seats filled. Now you go in, and it is mostly empty. But even if you are third in line, never fear, you will have a lengthy wait! The worker at the tortilla end will take their sweet time, act as if they did not hear your order at first, and slow walk through the first stage.Often, not always, they are out of one or more of the meats.So you can either wait forever, or pay the same price or more for an alternative. No excuse for this to happen repeatedly. You figure out how much you need, cook it, and keep it coming.Then you go to the salsa and dressings area, and they often muck that up. Put green verde salsa instead of pico de gallo, or some other foul up.The overall attitude through all of this is not consistently friendly or welcoming--more like consistently chippy, copping an attitude.It seems this location went to some social experiment after COVID, along lines of, "How would it work if we put people utterly lacking in basic social skills in a position where they deal with the money-paying public?" The reduced flow of business there suggests the marketplace has furnished its answer.One reviewer said this is the worst Chipotle in the nation. Wow. Not sure how one determines such a dubious status, but I would not want to encounter a worse one.Last straw for me: went in, waited patiently in line for them to work through three customers, including me.Manager or assistant manager or whatever he is then tried to switch my burrito with the much smaller burrito that the lady in front of me had ordered. Hmmm. And why would he think that his staff had made me such a small burrito, or that they had somehow been switched in their order as they trundled along the counter? Not sure, but this lady had already held up the line asking the staffers to take rice OFF her burrito, and take chicken off too.By this time, my order is wrapped up, and rapidly cooling off. I have to walk it back to my office, where it is not going to get any warmer. But manager guy decides he wants to teach one of his workers how to wrap with their paper-thin, failure prone burritos. This diverts the cash register man's attention to someone who was behind me in line. I asked if I could just get my order rung up, pay and go? Manager glared like he wanted to say something else, but what he said was, "You need to have more patience." Well, hate to break it to you, but no, I don't have to exercise any more patience with this place. The people who come in to eat are busy, working professionals. Time is often their livelihood. This location's consistently bad reviews speak for themselves. Already, the chicken wing place that moved in next door seems to have cut significantly into Chipotle's business.
Atmosphere: 1
Food: 3
Service: 1