Chipotle Mexican Grill

444 Ohio Pike, Cincinnati
(513) 528-5938

Recent Reviews

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Logan Symmes

Been there 1,000 times. Last few experiences at this location have been pathetic. Didn't have the food I went there for made. Dirty disgusting counter with food smeared everywhere. Forks were in the box they get shipped to sitting on the counter open for customers to grab. Zero napkins to be found. I went in at 6:15pm. No wonder there weren't any other customers in there

Atmosphere: 1

Food: 1

Service: 1

Jasmin Cooper

I usually only have this problem when I order delivery, but it's everytime I order delivery, this is a first on in-store carry out order ... Since when is Chipotle uptight with the rice?? The pic attached is literally half of my bowl spread out across the bottom of the entire container. Half. The day I can't even get a bite of rice with each forkfull, I'm officially done. I'll keep my $23.60 and make it at home. #didthepriceofricegoup??

Atmosphere: 3

Food: 2

Service: 2

Colton Smith

Very helpful staff, clean location, quick & food was fresh. Portions were on point. I will be making this the go to Chipotle from here out

Atmosphere: 5

Food: 5

Service: 5

Sadie H

I’ve been to Chipotle many of times all over, one of my best times at a Chipotle was this location & just now. Full bowl, fresh carne asada, crispy flavorful chips. SO GOOD. Kudos to y’all.

Atmosphere: 5

Food: 5

Service: 5

BossLadyT2012

I should have stuck with the reviews but I wanted to see so for myself. This place is so nasty. Food all on the table where no one is sitting. Even behind the area where they are serving the food. Disgusting! You got corn in the green salsa, lettuce in the sour cream. Seriously YUCK! Let’s not forget, the reviews were right. They are out of ingredients which doesn’t make any sense. Please avoid this location. I know i won’t be back.

Atmosphere: 1

Food: 2

Service: 3

Stephen Douglas Cain Jr

T g e general managers has no business being a gm. She treats everyone like dirt and fires anyone who confronts her. Then lies about why individuals get terminated to government officials. She creates messes and blames others for doing it.

Atmosphere: 1

Food: 4

Service: 1

kykshbxjs jdbsusn

If zero starts were an option I would choose that. I go in through the line and take it with me to go only to realize when I get home I have bugs in my food and have to take it back. When I go in to show them they were very dismissive and I just waited while they talked in the back then they wanted me to go back through he line instead of refunding me. The manager just gave the vibe that this wasn’t their problem and they don’t care. And they didn’t take out the lettuce knowing it had bugs all in it and wasn’t clean after it was brought to their attention so I havent been able to eat chipotle anymore after bc a very consistent customer.

Jesse Mcalister

Last two times I’ve been here the food l, service, dining room have been excellent.

Karen S

Food was good, not great. They did give a good amount of meat and veges. My issue was a guy came in without a shirt on and not one employee said anything. Very disgusting!! Turns out he was parked in a handicapped spot. No license plate at all and no handicap placard.

Jordan Wiehoff

They didnt have any rice. 8 people working at the time. Mismanaged. Then when the rice was ready after 30 minute wait, they only made brown rice. They still hadn't started the white rice. Also I got some chips and guac but the chips were burnt 😂

Jeff Ford

Food was good! Hot! Served quickly.

TTV_MHJM_ MC16

I usually enjoy Chipotle when I’m in the mood for a quick burrito or bowl, but the experience can be hit or miss. The ingredients are generally fresh, and I like that they offer customizable options, but sometimes the portions feel a bit uneven—one day you’ll get a hearty serving, and the next, it feels skimpy. Service depends on the location and time of day; I’ve had great, friendly service, but also rushed or inattentive staff at times. Overall, it’s a convenient spot for a fast, semi-healthy meal, but not always as reliable as I’d like.

Laura Sebastian

Audrey & Emma have been great!

Chase -N- Supers

This is the best Chipotle I've ever had. I ate there for the 1st time about a month ago, I was in the area and grabbed some lunch in....and it just floored me, it was like eating something new, flavors and quality I've never experienced at a Chipotle before. I was literally texting people about it as I was eating because I was so shocked at how good Chipotle could be.

DJ Tucker

We came in 30 minutes before close (on 4/23) and we were completely ignored by all four staff members until we just left. Once sitting in our car we could see them inside literally cheering.
I have worked food service, I do genuinely understand how annoying it is when people come in close to close. But it was half an hour, not 5 minutes. If they had even said “we aren’t accepting in-store orders at this time” we would have fully accepted it and just left and I never would have said anything. Disappointed.

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