Chipotle Mexican Grill
4800 Ridge Ave, Cincinnati
(513) 898-9029
Recent Reviews
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The women who I assume is the manager, made an announcement to the seven people waiting in line “we are out of cheese ya’ll”
“ and because of all of ya’ll I can get the cheese now, so if you want to wait I don’t know how long it will take”
As a person who works in the service industry, her attitude & demeanor was appalling.
The issue wasn’t that they were out of something, it was how it was handled and delivered to customers waiting. Myself and 3 others walked out.
A busy night of customers coming in was an inconvenience to her job.
Atmosphere: 1
Service: 1
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Ordered my food for pickup at 7. They made it a 1pm then threw it away.. or ate it.. because it was not picked up on time.. at 7. Pm. Evening. They mad that im disappointed in them
Atmosphere: 1
Food: 1
Service: 1
I used to hate this chipotle but they have turned it around recently. If there was new management recently, bravo.
Atmosphere: 5
Food: 5
Service: 5
Recently I been getting the burritos, which is so full o can share with my husband. That's good. But my low score is for the rice, alot of times the rice has so much lime flavor that it throws the whole dish off and too much salt in the guacamole is not good either
Atmosphere: 3
Food: 2
Service: 1
Usually go on off hours. Always Chipolane. Rarely have an issue and they actually respect your topping mods (lite-reg-xtra) via app.
Atmosphere: 5
Food: 5
Service: 5
Great choices
Atmosphere: 5
Food: 5
Service: 5
I can tell that the Steak Recipe has changed I’m not sure why it was better previously
Atmosphere: 5
Food: 2
Service: 4
I have been at this location a few times and I actually prefer to drive out my way when I can. They are always helpful and patient
Atmosphere: 5
Food: 5
Service: 5
When i tell you the staff is extremely ignorant and slow. I waited in line for my pick up order and instead of making it, they decided to make back up rice instead take my order. They had rice already prepared. I wouldn't suggest going here
Restaurantji Recommends
This was my favorite location but last couple of months every time I go the rice is still partially uncooked
Atmosphere: 3
Food: 3
Service: 4
Forgot my chips and guac, but what's new
Atmosphere: 3
Food: 5
Service: 3
They always out of something.. chips.. cheese.. dressing.. if they have any of those.. then they still be out of rice or chicken. I made a nice bowl of just... salsa.. all they had..
Atmosphere: 1
Food: 1
Service: 1
Everytime we go to this particular restaurant they always run out of what you want in your bowl (cheese sour cream etc. and it's not time to close!!
Atmosphere: 3
Food: 5
Service: 3
Update- do not bother going to their website they wont help you. They do not care.
Got chipotle on Uber eats I did not get what I paid for. I ordered a cheese quesadilla and chips and received two tortillas with no cheese and a side of rice and chicken. No chips at all. The bowl I ordered also did not have cheese. Not cool guys.
Atmosphere: 1
Food: 1
Service: 1
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