Crumbl - Oakley

3321 Vandercar Way, Cincinnati
(513) 580-7711

Recent Reviews

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Ben (Eer)

What we were supposed to get vs what we got. Ordered through uber eats and tried to call but store was closed by the time we got the order

Addy Hollon

its great! very good customer service and cookies are very good.

Chiquita wilson

Amazing cookies love the weekly updates

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Crumbl Water

Megan Uihlein

Everyone was very nice to my daughter when she went to pick up for cookies. All the employees greeted her and she came out with her cookies and very happy with their service.

Atmosphere: 4

Food: 4

Service: 5

John Hancock

Took my grandson near for the first time. Waltz inside the establishment navigate greeted Kohl's pretty busy. Didn't know I was supposed to fill out what I wanted for it. Myself The guy was very rude and disrespectful.
It took everything for me to Let his rude ass have it

yashua edwards

Always clean and prompt.

Atmosphere: 4

Food: 4

Service: 4

Brett Sandlin

When Insomnia Cookie starts expanding, Crumbl will be closing shops left and right. Got a few cookies from Crumbl a couple times, and I'd definitely be better off heading downtown. If I wanna taste a baked good that tastes like soured flour, I could eat my ex's cooking.

Yancy Gomez

Super good I recommend it very much but a little bit of priced limit

Atmosphere: 4

Food: 4

Service: 4

Theria Williams

Too expensive 😞

S L Brewer

I like Crumbl, I was glad to see a semi-sweet chocolate chip cookie with pecans this week, but a little disappointed that I can barely see any pecans in the cookie. I really hope there are more hiding inside the cookie. Why is it that the samples on the counter always look better than the ones you receive in your box?

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Chip

Betty W. Young

Very disappointing. I went in around 11am on 12/13 to purchase some cookies. Two women were out front making boxes. No one asked can I help you. I continued to wait. One of the women walked over to an area just behind the counter. She looked at me still did not say anything. She then turned around and kept folding a box. I waited several seconds and finally left with no acknowledgement. I don't know why the two worker acted this way but I will not shop there again. I am black but my money is definitely green!

Atmosphere: 1

Food: 1

Service: 1

Huda Khan

Very consistent service and food, a location that takes the quality of the cookies seriously. Only complaint is not based on this specific location, but that Crumbl keeps raising the prices of their cookies. Otherwise, this is a good location if you're wanting to pick up some Crumbl.

Atmosphere: 4

Food: 5

Service: 5

Hazel Gray

I love this location, way better than the one closer to me. Their staff is kind and fast working. They put on a smile and have a great attitude towards customers. Even just the simple, showing you the cookies and asking if everything is correct before you leave, it makes a huge difference. Both you and the customer have the ability to confirm everything is right before they leave. And it just feels like they care more, to add the extra step.

Thank your team for being wonderful!

Atmosphere: 5

Food: 5

Service: 5

Melissa Doty

The employees are always so friendly and happy when people come in. I always receive a greeting when I come in. These are my absolute favorite desserts are are always amazing!

Atmosphere: 5

Food: 5

Service: 5

Lexus Canty

Best cookies I've ever tried. Very good customer service

Atmosphere: 5

Food: 5

Service: 5

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