Dairy Queen (Treat)
11776 Springfield Pike, Cincinnati
(513) 671-6226
Recent Reviews
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They are permanently closed
Place is permanently closed.
Great service yummy and
Atmosphere: 5
Food: 5
Service: 5
D- Overpriced! I think they're trying to be like Starbucks with their ridiculous prices on their mediocre products.
Atmosphere: 1
Food: 4
Service: 2
PRICE GOUGING! I grew up in Cincy and came home to visit family this weekend. I stopped in at the local DQ in Springdale (I usually go to the one in Woodlawn) and I was 'nickeled and dimed' by the staff. First, the price of menu items seemed high, but I was already there. Then, I was told that extras were $1.00 (peanut butter and nuts). He then asked me if I wanted PB on each layer of my peanut buster parfait. I got the feeling, Id be charged $1 for each layer so I said "just on top." When they rang it up, I was quoted one price but given incorrect change. Then the manager/owner stated that the price was another $1 because I asked for 2 extra items. At this point, my joy in anticipation of a childhood treat started to give way to annoyance. I asked for my money back. He attempted to give me the correct change back and I insisted on cancelling the order. To his credit, he apologized and returned the money with no further argument. I went to Woodlawn DQ. Prices were so much lower. My PB Parfait was more than $2 cheaper - that was just a 7 min drive away. Crazy! Plus, they charged me $0.40 for the extras. The manager stated that she's had other customers come to Woodlawn after less than satisfactory experiences with the Springdale DQ. She was professional. Didn't say anything negative about the other location. Just stated that people have shared similar stories. I gave the staff there $2.00 tip and my order was still cheaper than what they tried to charge me in Springdale. Joy returned!
Dirty door! Sweeping and mopping floor didn’t wash hands and floor was still dirty and dry! No wet floor sign!
Had no white gravy. Service was slow food was subpar the staff was friendly. I will not be having DQ for lunch again.
I had vanilla and a chocolate ice cream here which was not good. I will not recommend this place for those who want a good quality ice cream.
Young employees there tonight need customer service training ASAP!
Very nice cake fast food Service
Restaurantji Recommends
This is the worst customer service I’ve ever received. Stood there like an idiot for 4 minutes until someone said anything to me! You don’t think that’s long? Stand in silence for 4 minutes it’s longer than you think.
Just had a very racist experience…
Nice quick ice cream and the service was exceptional
Good! Friendly service!
They so rude they
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