Deeper Roots Coffee
3056 Madison Rd, Cincinnati
(513) 913-9489
Recent Reviews
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The spot to get caffeinated; pretty much every drink i’ve had was terrific. Recommended
A model coffee shop. My wife and I are coffee shop adventurists and have been compiling a list of the best in the state, and this is up there with the best. I love when coffee shops offer complimentary water, and have special dine-in options. Their coffee is really good, and the area of Cincinnati this shop is in is great for walking around.
I recently visited this coffee shop and unfortunately, my experience was disappointing — not because of the coffee, but because of the service.
When I walked in, I was hoping to have a nice interaction with the barista, ask a few questions about the coffee, and enjoy the atmosphere. Instead, I was met with coldness and attitude. The barista didn’t smile, didn’t seem welcoming, and made me feel like I was being difficult just for asking simple, coffee-related questions.
For clarity — I wasn’t rude, didn’t ask anything personal, and wasn’t trying to come off as a snob. All I asked about were the basics: the origin of the espresso, whether their pour-overs were machine-made, and if they used the same recipe across different beans. These are completely fair questions for a coffee shop that presents itself as specialty-focused.
The coffee itself was okay — not amazing, but drinkable. But honestly, the poor service made it hard to enjoy. Hospitality is just as important as the quality of the product, especially in a coffee shop environment where many customers are looking for a welcoming vibe and a small moment of comfort in their day.
I hope the owners read this and take it seriously. I’m not writing this to be mean — I’m writing this because I believe every good business should care about how their staff treats customers. I strongly recommend additional training for the staff to ensure that every customer is treated with kindness, professionalism, and respect.
Customer experience matters, and right now, this part of the business is lacking.
Coffee tastes like gas station coffee. This place is playing pretend.
They gave the best drip coffee in the game.
Atmosphere and service great but please fix the bitter orange peel taste to your coffee. I’ve had two different lattes here now and almost undrinkable with the over-acidic taste.
Friendly service
Enjoyed the coffee and atmosphere. It gets a little cramped when the line gets long. Also, didn't know where to put our cups when we were leaving.
Good coffee! Not much seating unfortunately :( the barista did forget to make my husbands drink and then gave him the wrong size but accidents happen. Would go back!
Amazing coffee
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
My favorite espresso in Cincinnati!
Atmosphere: 5
Food: 5
Service: 5
Their Holy Moly coffee is so good!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Espresso & Honey Bear
Coffee shop :)
Parking: Parking is fine, may not be good for extended stay.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese Croissant, Pasteries
Love the coffee but wish the place had more room to hang out!
Atmosphere: 4
Service: 5
Recommended dishes: Pour-Over Coffee
The coffee from this place is good. This location is very small and seating fills up quickly. In mornings when there's a line it feels very cramped inside, but if you're just grabbing and going it's a great spot for a latte.
Atmosphere: 4
Food: 5
Service: 4
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