Food was cold. When I ask why it was cold they told me it wasn't that it was on a heat rack. But it was clearly cold and they won't make it right very poor customer. service.
Atmosphere: 1
Food: 1
Service: 1
Lauren Vasco
Update: still haven’t gotten my refund working closely with Brian from Red Robin and Lianne from Donatos to get the refund completed - ordered this 11/28 and it’s now 12/24 still waiting on resolution.
Update: after much back and forth Lianne reached out to me and was able to quickly resolve my issues - should have my refund by the end of the week, cannot explain how nice it was to actually get some customer service and support! Lianne was wonderful to work with, supportive and able to help, I really appreciate her and everything she did! Thank you Lianne!
Horrible food and experience! Food nothing like what is pictured! Way Overpriced for quality of food. Soggy, cold, undercooked dough and wings - health hazard! No customer service trying to get issues resolved or a refund from Donatos or UberEats
Atmosphere: 1
Food: 1
Service: 1
C M
Delicious food.
Atmosphere: 4
Food: 5
Service: 5
Amber Gregg-Burton
Thanks for the great gluten free pizzas and locking the door in the glass house. What a day! You guys were great and I wanted to thank you!
Atmosphere: 5
Food: 5
Service: 5
Athena Jones
Had ordered large pepperoni pizza and half order of oreo party sticks delivery said 603 at 615 still no pizza checked email and saw had a missed call was it from donates don't know didnt leave a message who it was
Food: 1
Service: 1
Amy Merriman
As expected
Atmosphere: 4
Food: 4
Service: 4
Heather Zimmerman
Great little Donatos. Stopped for a pizza after jumping at Altitude. They had it fresh and ready to go!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Fisher
Associate here helped us get our discount for our food. I will drive out of my way to go here again.
Atmosphere: 5
Food: 5
Service: 5
Scot Fithen
I’ve been a fan of Donato’s for a while, and this location never disappoints! The pizza is always fresh, the crust is perfectly crispy, and the toppings are generous. The staff here is super friendly and efficient and I especially love their classic trio pizza on their thicker crust. Whether I’m picking up for a family dinner or grabbing a quick slice, this Donato’s location always delivers top-notch service and quality. Highly recommend to anyone craving a delicious, satisfying pizza!
Pizza arrived more than ten minutes earlier than estimated time frame, and the delivery driver generously delivered our pizza straight to our hotel room door! Talk about customer service! This was a great experience and we appreciated the very kind delivery driver who delivered our pizza about 45 minutes before they closed. Keep up the good work!!
Jeff Burkhart
Always hits
Athena Garrett
Pizza doesn't have much flavor. We didn't care for it much. That's 26 dollars down drain but hey not everyones taste buds are same don't knock it until you try it. Seriously 😊
Food was cold. When I ask why it was cold they told me it wasn't that it was on a heat rack. But it was clearly cold and they won't make it right very poor customer. service.
Atmosphere: 1
Food: 1
Service: 1
Update: still haven’t gotten my refund working closely with Brian from Red Robin and Lianne from Donatos to get the refund completed - ordered this 11/28 and it’s now 12/24 still waiting on resolution.
Update: after much back and forth Lianne reached out to me and was able to quickly resolve my issues - should have my refund by the end of the week, cannot explain how nice it was to actually get some customer service and support! Lianne was wonderful to work with, supportive and able to help, I really appreciate her and everything she did! Thank you Lianne!
Horrible food and experience! Food nothing like what is pictured! Way Overpriced for quality of food. Soggy, cold, undercooked dough and wings - health hazard! No customer service trying to get issues resolved or a refund from Donatos or UberEats
Atmosphere: 1
Food: 1
Service: 1
Delicious food.
Atmosphere: 4
Food: 5
Service: 5
Thanks for the great gluten free pizzas and locking the door in the glass house. What a day! You guys were great and I wanted to thank you!
Atmosphere: 5
Food: 5
Service: 5
Had ordered large pepperoni pizza and half order of oreo party sticks delivery said 603 at 615 still no pizza checked email and saw had a missed call was it from donates don't know didnt leave a message who it was
Food: 1
Service: 1
As expected
Atmosphere: 4
Food: 4
Service: 4
Great little Donatos. Stopped for a pizza after jumping at Altitude. They had it fresh and ready to go!
Atmosphere: 5
Food: 5
Service: 5
Associate here helped us get our discount for our food. I will drive out of my way to go here again.
Atmosphere: 5
Food: 5
Service: 5
I’ve been a fan of Donato’s for a while, and this location never disappoints! The pizza is always fresh, the crust is perfectly crispy, and the toppings are generous. The staff here is super friendly and efficient and I especially love their classic trio pizza on their thicker crust. Whether I’m picking up for a family dinner or grabbing a quick slice, this Donato’s location always delivers top-notch service and quality. Highly recommend to anyone craving a delicious, satisfying pizza!
Atmosphere: 4
Food: 5
Service: 4
I enjoyed the late night dinner.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pizza arrived more than ten minutes earlier than estimated time frame, and the delivery driver generously delivered our pizza straight to our hotel room door! Talk about customer service! This was a great experience and we appreciated the very kind delivery driver who delivered our pizza about 45 minutes before they closed. Keep up the good work!!
Always hits
Pizza doesn't have much flavor. We didn't care for it much. That's 26 dollars down drain but hey not everyones taste buds are same don't knock it until you try it. Seriously 😊
Best ever!
Great pizza! Toppings are over the top
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