Their online ordering system didn’t work, we then sat for 15 minutes on the phone waiting for someone to take the call. We finally decided to order through door dash. After doing so, they gave our dasher the incorrect order. The (incorrect) pizza was also cut horribly, and slices were completely uneven.
Edward Lind
do not buy from any of the space cowboys stores. The space cowboys treat their employees like hell. The owner called me useless when came in to demote me. When something bad happens they will always try to find a way to blame it on a staff member. That has created allot of issues in the stores. They have gotten rid of almost all the front line workers that really cared for the brand. If you want donatos you will need to find one that is not owned by space cowboys
David NAIBEI
Very good customer service. KC and Bella (workers there) were very understanding and helpful when my Roommate was in a stressful situation. Shout out to them !!
Atmosphere: 5
Service: 5
Nick Klintworth
Absolute worst service from a restaurant ever. The rude girl hung up on me when calling in to tell them I made a mistake with my order. I then called and was just transferred back to the wait line several times. Complete trash location for such a good pizza company.
Sam
The store was bad but it looks like they have cleaned up their act. Received a good order thank you.
Atmosphere: 4
Food: 4
Service: 4
Matt Clements
friendly staff always good always fast
Atmosphere: 5
Food: 5
Service: 5
Angel Scott
It’s better to do a walk in order and wait for it than it is to order over the phone.
Ordered from this place twice this week (Staying at the Hampton nearby) and the first time after telling the girl on the phone what I wanted she/they messed it up completely.
Also-it’s better to go when it isn’t dark out there’s a lot of people asking for money right outside. Super sketchy.
As far as their food goes the thin crust pizza is good. The Asiago cheese bread and calzone are decent.
Atmosphere: 2
Food: 4
Service: 3
James B
This location is grimey, gross, bad customer service, just all around terrible. Nothing says come back again like a lukewarm pizza.
did not deliver my pizza and hung up on me twice when i called to ask about it lol
ended up getting here 3 hours later at 1am. i get they were busy so i feel for them but not sure why they didn’t tell me that when i called. i would’ve just came and got it but they literally would not talk to me on the phone.
Atmosphere: 1
Food: 1
Service: 1
Joejoe
I love donato's, somewhat pricey, but the stuff crust was excellent.
Parking: Not a lot of spots on the street, but there are some, just depends on what's going on around that part of short vine.
Atmosphere: 5
Food: 5
Service: 5
Sam Brown
Worst store i’ve ever dealt with communication and service is terrible
Atmosphere: 3
Food: 4
Service: 1
Kyle Grillot
Best customer service as far as Donatos goes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mariachi
Cornelious Gray
Card credit machine didn't work. Terrible customer service, the GM wasn't helpful, didn't offer no solution, said that his car reader wasn't his problem. That store need training for the GM. This store won't get another dollar from me.
Good pizza
Atmosphere: 5
Food: 5
Service: 5
Their online ordering system didn’t work, we then sat for 15 minutes on the phone waiting for someone to take the call. We finally decided to order through door dash. After doing so, they gave our dasher the incorrect order. The (incorrect) pizza was also cut horribly, and slices were completely uneven.
do not buy from any of the space cowboys stores. The space cowboys treat their employees like hell. The owner called me useless when came in to demote me. When something bad happens they will always try to find a way to blame it on a staff member. That has created allot of issues in the stores. They have gotten rid of almost all the front line workers that really cared for the brand. If you want donatos you will need to find one that is not owned by space cowboys
Very good customer service. KC and Bella (workers there) were very understanding and helpful when my Roommate was in a stressful situation. Shout out to them !!
Atmosphere: 5
Service: 5
Absolute worst service from a restaurant ever. The rude girl hung up on me when calling in to tell them I made a mistake with my order. I then called and was just transferred back to the wait line several times. Complete trash location for such a good pizza company.
The store was bad but it looks like they have cleaned up their act. Received a good order thank you.
Atmosphere: 4
Food: 4
Service: 4
friendly staff always good always fast
Atmosphere: 5
Food: 5
Service: 5
It’s better to do a walk in order and wait for it than it is to order over the phone.
Ordered from this place twice this week (Staying at the Hampton nearby) and the first time after telling the girl on the phone what I wanted she/they messed it up completely.
Also-it’s better to go when it isn’t dark out there’s a lot of people asking for money right outside. Super sketchy.
As far as their food goes the thin crust pizza is good. The Asiago cheese bread and calzone are decent.
Atmosphere: 2
Food: 4
Service: 3
This location is grimey, gross, bad customer service, just all around terrible. Nothing says come back again like a lukewarm pizza.
Atmosphere: 1
Food: 1
Service: 1
Staff was very friendly and food was great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
did not deliver my pizza and hung up on me twice when i called to ask about it lol
ended up getting here 3 hours later at 1am. i get they were busy so i feel for them but not sure why they didn’t tell me that when i called. i would’ve just came and got it but they literally would not talk to me on the phone.
Atmosphere: 1
Food: 1
Service: 1
I love donato's, somewhat pricey, but the stuff crust was excellent.
Parking: Not a lot of spots on the street, but there are some, just depends on what's going on around that part of short vine.
Atmosphere: 5
Food: 5
Service: 5
Worst store i’ve ever dealt with communication and service is terrible
Atmosphere: 3
Food: 4
Service: 1
Best customer service as far as Donatos goes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mariachi
Card credit machine didn't work. Terrible customer service, the GM wasn't helpful, didn't offer no solution, said that his car reader wasn't his problem. That store need training for the GM. This store won't get another dollar from me.
Atmosphere: 1
Service: 1
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