Dragon City
1607 Galbraith Rd, Cincinnati
(513) 729-2268
Recent Reviews
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My brother found a metal shaving in their food.
Edit: They asked for a order number, here it is:
Order #60886176
Atmosphere: 1
Food: 1
Service: 1
Do not eat here I ordered off DoorDash on November 1, 2025. This is all I wanted for my birthday was some Chinese food specifically I wanted some spareribs I didn’t wanna have to go out and get it so I ordered off DoorDash but when I tell you when it got to me, I am highly upset. They set my food in an old dirty soy sauce packet box. The ribs were mostly bones and they were hard as a rock. I called to complain. There was a language barrier. It’s a good thing I was refunded by DoorDash, which will of course take seven days. I spent $55 highly unsatisfied highly. Do not eat here I repeat do not eat here not to mention the DoorDash driver spilled sauce from the box all over her clothes as she messaged me in the DoorDash chat to let me know that when I asked her why would she let them bring my food in a old dirty box. I have the pictures below
Atmosphere: 1
Food: 1
Service: 1
Ordered food waited a hour called back and they told me nobody ordered and hung up on me no accommodation for having me wait to the point its to late to even reorder
Service: 1
I absolutely love this place the food is amazing!!! Always fresh pipping hot and staff is super friendly highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
They don't listen. Basically cook you whatever the hell they want and send it to you. Get my order wrong everytime. All the food is sugary gelatin. Don't even make it the way they advertise on the menu. If I could put NO stars I would.
Very fast to make food for pick up! It is pick up only. Good food for like $13. Highly reccomended.
Atmosphere: 5
Food: 5
Service: 5
Good service and food
Food: 5
Service: 5
Extremely Disappointing Experience
We ordered nearly $60 worth of food, and unfortunately, it was a huge letdown. The Bourbon Chicken was overwhelmingly sweet with no depth of flavor, just sugar and an unappetizingly gelatinous sauce that was off-putting to eat. The General Tso’s Chicken was no better, completely bland, with a sauce so thick and goopy, it resembled set Jello more than anything savory (as seen in the attached photos).
I called the restaurant to express our concerns, and instead of showing any interest in resolving the issue or even acknowledging our dissatisfaction, the woman on the phone simply said, “That’s how it’s supposed to be.” That response added to our frustration.
We’re very disappointed, not just in the food quality, but in the customer service as well. Sadly, we won’t be ordering again.
Atmosphere: 2
Food: 1
Service: 2
I got the roast pork yat gaw mein and the chicken lo mein. Both were very good. The yat gaw mein didn’t seem to be super authentic based on ingredients but was still very good. The little lady behind the counter was very sweet but didn’t seem to speak English very well, but in my mind that’s a good thing. I don’t want a woman that looks like she works at Starbucks making my Chinese food. The parking lot is an absolute disaster so i hope you have a back up camera or you’ll end up driving your car into a pothole that leads straight to hell. Interior of restaurant is not great but it’s a hole-in-the-wall restaurant so I’m okay with it. You can see the entire kitchen and all the cooks from the waiting area and they have a claw machine if you get bored. I’d definitely go back if i was in the area.
Atmosphere: 2
Food: 5
Service: 5
This was my first and last time getting food from here. We ordered chicken fried rice and a side of shrimp. When we opened the box with the fried rice, it was literally just chicken and rice! Very bland and no flavor, other than the rice tasting burnt/smokey. Every other place that I've ordered chicken fried rice from, it would having something in it other than just chicken and rice, like egg, peas, carrots or even onion! Then the breading on the shrimp was not cooked all the way and was cold. We will never order from them ever again! Very disappointed, and a waste of money.
Restaurantji Recommends
Disgusting….just run….while you can. 2 bites and I stopped for fear of illness. Rice was sour.
This place overcharge for their food,and it's horrible food and horrible customer service I won't be eating at this place ever again
The food was not good. Crab cheese was cold and the chicken lo mein was was just not great. They added $4 because I requested limited iveggies in the low mein. My wife called to ask about the up charge and the female manager was very aggressive and seemed angry that we were questioning the charge. I have no issue paying for added veggies but disclose that. Do yourself a favor. Find another Chinese place to eat. We will never eat here again. Lesson learned.
First off, there was a piece of Brillo metal scrubbing brush in the chicken.
I tried calling multiple times, but was largely ignored and not given straight answers. I repeatedly told them that their food had metal pieces in their food, but they could not have cared less. They refused to acknowledge the issue unless I drove back to the store.
A complaint has been filed against this restaurant. I highly recommend avoiding this establishment.
Atmosphere: 1
Food: 1
Service: 1
This is my last time ordering from here. I’ve been ordering here for over 10 years since I was 11 years old. I’m 23 now, and they use to be good a few years ago but they have gotten worse and worse. The food was nasty, not fresh, the chicken was dry. Each time I called and spoke with the manager she is very short on the phone, speaks over you and pretends to not understand your concern. This last order has broken my patience as I spoke with 4 different people playing phone tag for over 30 minutes!! The staff continuously hung up and did not call back except once. All to offer no solution at all! I ordered a large shrimp fried rice for my family and received a small container. The rep said “ a large feeds 1-2 people” What LARGE feeds 1-2 people? I understand that they were hoping I’d get frustrated and hang up. So now they’ve lost me as a customer with their horrible customer service and conflict resolution. I would give them zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
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