Dunkin'

5119 Glenway Ave, Cincinnati
(513) 440-1200

Recent Reviews

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Freda Stuckey

It's a great day to drive through for a frozen mocha!

Jay Graham

TO KIMMIE: I WAS JUST IN THERE AND WHEN I ASKED FOR YOUR HELP YOU LOOKED AT ME LIKE I WAS CRAZY IT DOESNT MAKE ANY SENSE AS TO WHY YOU COULDNT HELP ME WITH SOMETHING SO SIMPLE NOW I GOTTA WAIT AND CONTACT CORPORARTE FOR 5 DOLLARS WHEN YOU COULD HAVE JUST CONFIRMED MY ORDER WITH THE STORE DOWN THE STREET AND MADE MY SANDWICH ITS NEVER THAT DEEP FOR YOU BE DIFFICULT OVER A 5 DOLLAR SANDWICH I BOUGHT WITH A DUNKIN DONUTS GIFT CARD I WILL BE BACK FOR YOU DM NUMBER CASUE AINT NO WAY YOU COULDNT HAVE JUST MADE MY FOOD I BOUGHT WITH A DUNKIN DONUTS GIFT CARD LIKE BE SO SERIOUS ALL THIS WORK TO GET 5 DOLLARS AND ALL I WANTED WAS A SANDWICH

Brandon James

Everytime I'm here they mess me or my partner's order up in some way. The staff is super friendly so you may have to give them a few tries to get it right šŸ¤·šŸ½.

Denise Wempe

There seems to have been a turnover of staff. I didn't recognize anyone except for one girl. I had to take my sandwich back twice because they didn't cook it enough. The first time I took it back I told him it wasn't cooked. It was really nasty. I would recommend staying away from this place for a while. Also the lines are longer than they've ever been. Likely due to a very inexperienced staff. Some of them need additional training because what they got wasn't enough. I think I'm done with Dunkin for a while.

Sky Line Official

Always giv you wrong order , the don't care about the quality ,coffee taste terrible not like other's locations

Atmosphere: 1

Food: 1

Service: 1

Maria Kremer

The iced lattes never look like they even have any coffee in them. They usually taste like milk

Atmosphere: 4

Food: 4

Service: 2

Kitty Frazier (Kat)

I went to the Dunkin by my job to get a iced tea and it tasted like cleaners were in it or some kind of chemical in it. I instantly threw it away and called so it wouldn’t happen to anyone else and the lady got rude. So needless to say I will not be back to this one because I’m not trying to get sick an die over a stupid chemical in the tea. I suggest you guys fix this because you’re gonna hurt someone eventually.

Atmosphere: 2

Food: 2

Service: 5

Diondre Lee

My coffee is terrible! Y’all don’t know how to make coffee. How hard is it to read what the customer wants and put it in the coffee? My coffee looks like you put one cream of sugar in there and I asked for four. I also asked for four shots of the pumpkin world and it looks and taste like you didn’t put that much in there

Brandy Buttrey

Usually this is my go-to Dunkin, but over the last few weeks the service has gotten so slow. Today is 9/21 a Saturday and they are literally taking 1 car at a time. I've been sitting in this line for over 15 minutes. Multiple cars are waiting behind me. Many are leaving. my gas is being wasted and I'm losing money with no apology from the staff.
Thinking of trying Bigby and leaving this particular Dunkin behind.
If I decide to come back to this location, I'll consider updating my review.

Atmosphere: 1

Food: 1

Service: 1

SuperStarr B

Terrible…Don’t deserve one star! Employees/Manager rude no customer skills…old food…water down coffee.

Atmosphere: 1

Food: 1

Service: 1

Ellison Dozier

I was unhappy with my drink and the staff re made my drink for me no questions asked, very sweet girls. I come to this Dunkin almost every morning and they always have me leaving with a smile on my face.

Atmosphere: 5

Food: 5

Service: 5

Katie Fall

I got 2 iced chais and both tasted like they had nail polish remover in them. I called to let them know to check their stuff and the lady that answered got really rude when I told her.

Food: 1

Service: 1

Yasmine Afifi

They are very slow and have a additude with costumers

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Iced Latte

Ed Adams

Best workers in town

Atmosphere: 5

Food: 5

Service: 5

Chrystal Edmerson

When putting donuts in the bag, please leave it in the wax paper and stop putting the donuts just in the bag, all the icing rubs off the donuts and is all on the bag an now its trash.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Iced Latte

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