The coffee would be good but they put the flavor in the Expresso shot cup and then it sits at the bottom and doesn't get dumped in my cup! Had it remade and watched as they did the same thing. I pay for extra Expresso and they can't even fit it in my cup so I'm paying for what they dump down the drain! Also get a large signature and they said it only comes with 1 shot of Expresso when it should have 3! Retrain or I'm not giving you my money! I'll start going to bigby!
Atmosphere: 5
Food: 3
Service: 4
Rachel Pitzele
I enjoy their chai lattes better than starbucks.
Dietary restrictions: They have oatmilk in place of regular milk
Food: 5
Service: 5
Damon Barnes
After several visits here this is what you .can expect. The coffee is fresh and great. The service is usually good but at times can lack on pickup orders. If you order ahead on the mobile app it is usually ready by the pickup time. The sandwiches and hashbrowns are terrible. They taste like an electrical fire. This is after several orders. The bakery items are just ok. One of the worst breakfast options out there food wise. If you get coffee only you are good!
Atmosphere: 4
Food: 1
Service: 4
Kat
I did not get the beverage I ordered!
Food: 2
Service: 1
Corinna Lynch
I come to this location quite often. They have stopped putting donuts in a box unless you order 6. This morning I ordered 5 donuts and a sandwich. All the doughnuts get smashed together in the bag and it's a sloppy mess. Service has gone down hill for sure. I keep giving it a chance but after today I believe I'm done. Heck I stopped ordering doughnuts from here for a long time because there was a hair hanging out of her box that went across the food. They took them back from me and had me pull forward while they "replaced" them. Nope the girl came out with the same box... had the hair imprint where it was drug through the icing all messed up and still on the box. The girl said "it's just hair pull out out"
Atmosphere: 1
Food: 1
Service: 1
M J
It was just ok. Got a cold brew coffee and some Bismark donuts. Donuts were a little stale and stiff.
Atmosphere: 3
Food: 3
Service: 4
Kathryn
I come here a lot but today my order was #6843 and the dude who took my order didn’t even speak to me at all at the window not a thank you here ya go nothing which fine i don’t care but I get home and my food is nothing what I ordered he put a ham egg and cheese croissant when I asked for bacon DIDNT EVEN GET A CROISSANT just two wake up wraps? lol I’m not that big of a Karen to leave reviews but he was rude and I’m not gonna call and be shut down like it wasn’t a big deal shit is way to expensive to be messing up like that and not helping your customers 😂 eastgate Dunkin you have always sucked I am going to Amelia from now on
Atmosphere: 2
Food: 1
Service: 1
Donna S
Everyone is always nice and smiling even though it is super early when I go by every weekday morning. Keep up the great work guys!!
Atmosphere: 5
Food: 5
Service: 5
Becky Bean
Always awesome service
Service: 5
Brandy Buttrey
Decided to visit this Dunkin this morning. Ordered my usual which is typically a large energy cold brew with four cream and four Splenda. And I also order a plain bagel toast it with cream cheese on the side. I get there at exactly 6:00 a.m. place my order and go through the drive-thru. I'm handed my bagel and then my coffee. I take a sip of my coffee and notice that I do not taste the expresso shot. I also do not taste any Splenda. So I go back through the drive-thru and inform them that I cannot taste the expresso and I do not think it's in there and I'm also missing the Splenda. The woman working the drive-thru argued with me telling me she put it in there. No problem I thought it is what it is. I then driveway. Upon parking my vehicle I go to get my bagel with my cream cheese on the side. My bagel was not toasted and I'm missing the cream cheese. I am not going back in fear that they may do something to my food. This is seriously getting ridiculous
I love this Dunkin, but someone needs to learn how to properly make Cold Brew. It tastes different each time I order it. I never know what I’m getting… I feel like sometimes they pass off in-steeped iced dark roast as cold brew, but real coffee drinkers know the difference. I would like to see some consistency there, but other than that, I enjoy going to this Dunkin.
Atmosphere: 5
Food: 4
Service: 5
Laura Staun
I regularly ask for less ice. NOT to get more product, But because I don't want my iced drink to get watered down. I can't drink them fast. It seems like they intentionally add more ice. I actually have seen them add more ice. One time my drink was finished, getting ready to be handed to me. The worker looked at the cup to check. She opened it back up and added more ice. I go to other locations and order the same thing, and it always is made with less ice.
Food: 3
Service: 2
Kelsey Peters
Placed an order online. But went in because the drive thru was packed. I wanted over 45 mins to get 3 coffees. When people who were ordering inside got their stuff before me.
Atmosphere: 3
Service: 2
Sam Dommarie
Excellent service
Atmosphere: 5
Food: 5
Service: 5
David Cummings
Coffees great foods great service is OK not great could use some refresher course in respect
The coffee would be good but they put the flavor in the Expresso shot cup and then it sits at the bottom and doesn't get dumped in my cup! Had it remade and watched as they did the same thing. I pay for extra Expresso and they can't even fit it in my cup so I'm paying for what they dump down the drain! Also get a large signature and they said it only comes with 1 shot of Expresso when it should have 3! Retrain or I'm not giving you my money! I'll start going to bigby!
Atmosphere: 5
Food: 3
Service: 4
I enjoy their chai lattes better than starbucks.
Dietary restrictions: They have oatmilk in place of regular milk
Food: 5
Service: 5
After several visits here this is what you .can expect. The coffee is fresh and great. The service is usually good but at times can lack on pickup orders. If you order ahead on the mobile app it is usually ready by the pickup time. The sandwiches and hashbrowns are terrible. They taste like an electrical fire. This is after several orders. The bakery items are just ok. One of the worst breakfast options out there food wise. If you get coffee only you are good!
Atmosphere: 4
Food: 1
Service: 4
I did not get the beverage I ordered!
Food: 2
Service: 1
I come to this location quite often. They have stopped putting donuts in a box unless you order 6. This morning I ordered 5 donuts and a sandwich. All the doughnuts get smashed together in the bag and it's a sloppy mess. Service has gone down hill for sure. I keep giving it a chance but after today I believe I'm done. Heck I stopped ordering doughnuts from here for a long time because there was a hair hanging out of her box that went across the food. They took them back from me and had me pull forward while they "replaced" them. Nope the girl came out with the same box... had the hair imprint where it was drug through the icing all messed up and still on the box. The girl said "it's just hair pull out out"
Atmosphere: 1
Food: 1
Service: 1
It was just ok. Got a cold brew coffee and some Bismark donuts. Donuts were a little stale and stiff.
Atmosphere: 3
Food: 3
Service: 4
I come here a lot but today my order was #6843 and the dude who took my order didn’t even speak to me at all at the window not a thank you here ya go nothing which fine i don’t care but I get home and my food is nothing what I ordered he put a ham egg and cheese croissant when I asked for bacon DIDNT EVEN GET A CROISSANT just two wake up wraps? lol I’m not that big of a Karen to leave reviews but he was rude and I’m not gonna call and be shut down like it wasn’t a big deal shit is way to expensive to be messing up like that and not helping your customers 😂 eastgate Dunkin you have always sucked I am going to Amelia from now on
Atmosphere: 2
Food: 1
Service: 1
Everyone is always nice and smiling even though it is super early when I go by every weekday morning. Keep up the great work guys!!
Atmosphere: 5
Food: 5
Service: 5
Always awesome service
Service: 5
Decided to visit this Dunkin this morning. Ordered my usual which is typically a large energy cold brew with four cream and four Splenda. And I also order a plain bagel toast it with cream cheese on the side. I get there at exactly 6:00 a.m. place my order and go through the drive-thru. I'm handed my bagel and then my coffee. I take a sip of my coffee and notice that I do not taste the expresso shot. I also do not taste any Splenda. So I go back through the drive-thru and inform them that I cannot taste the expresso and I do not think it's in there and I'm also missing the Splenda. The woman working the drive-thru argued with me telling me she put it in there. No problem I thought it is what it is. I then driveway. Upon parking my vehicle I go to get my bagel with my cream cheese on the side. My bagel was not toasted and I'm missing the cream cheese. I am not going back in fear that they may do something to my food. This is seriously getting ridiculous
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love this Dunkin, but someone needs to learn how to properly make Cold Brew. It tastes different each time I order it. I never know what I’m getting… I feel like sometimes they pass off in-steeped iced dark roast as cold brew, but real coffee drinkers know the difference. I would like to see some consistency there, but other than that, I enjoy going to this Dunkin.
Atmosphere: 5
Food: 4
Service: 5
I regularly ask for less ice. NOT to get more product, But because I don't want my iced drink to get watered down. I can't drink them fast. It seems like they intentionally add more ice. I actually have seen them add more ice. One time my drink was finished, getting ready to be handed to me. The worker looked at the cup to check. She opened it back up and added more ice. I go to other locations and order the same thing, and it always is made with less ice.
Food: 3
Service: 2
Placed an order online. But went in because the drive thru was packed. I wanted over 45 mins to get 3 coffees. When people who were ordering inside got their stuff before me.
Atmosphere: 3
Service: 2
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Coffees great foods great service is OK not great could use some refresher course in respect
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Egg and Cheese
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