Dunkin'

Called bc i ordered uber. The order wasnt being fulfilled so i called to make sure all was ok. Person on the phone yelled at me and said if we have ur order we wont fill it and hung up. Idk y i was cery polite on the phone y scream at a paying customer

Atmosphere: 1

Service: 1

This location! No one ahead of me & I’m waiting almost 10 minutes without ANYONE coming to the window to even say….it will be a minute?!? Then, no ‘hey sorry for the wait’ . NOTHING?!? But here’s the thing….its Every. Single. Time!!! The 1st time I went through the drive through, the girl asked me if I want my change?!? Now, I’ve been in this industry longer than I care to admit. And NEVER! NERVER! Have I EVER! asked for a tip! I usually only get a coffee. My coffee was $3 + change. I gave her a $5. And she asked if I wanted my change?!? WTH? That took me aback to say the least. I ask you….why is it I can go to the Harrison location, a Kentucky location and actually many others….and not only are they fast and accurate but kind and courteous? Yet every single time I go to this location there is an issue? Every single time?!? The wait time is off the hook. I’m just done. Never again! I can go on, but I think I made my point . I’ll go out of my way for better service & attitudes. And it’s the closest to my mom’s….but I’m just done.

Service: 1

Am I the only one that has the lid come off my super hot coffee when trying to drink it on the way to work and have to go home and change?? This isn't a one time thing. I'd say 50 percent of the time I get a lid that leaks or completely comes off.

Upon further inspection, the cups are creased or bent either from storage or the employees putting the lid on....

Atmosphere: 3

Food: 4

Service: 4

The service was great the food was 5 🌟!!!

Atmosphere: 5

Food: 5

Service: 5

Overpriced

Atmosphere: 5

Food: 1

Service: 5

Ordered online and did drive thru pickup. Drink was great with speedy service!!

Atmosphere: 4

Food: 4

Service: 4

Always good

We went and the location was having issues with their system but our visit was still fast and everyone was friendly and helpful

Atmosphere: 5

Food: 5

Service: 5

I've gotten used to my coffee being made different every time I go. I've gotten used to the revolving staff and every time I say my order they act like it's their first day on the job. I'm willing to accept you have shootings in your parking lot even. However.... WHAT DO YOU MEAN YOU ARE CASH ONLY?!?!? YOU JUST REMODELED!! WHAT COULD POSSIBLY BE WRONG!?!?

I swear every time I come here they are always messing up my order, just like this morning and when I went in to have it corrected the manger or manager on duty couldn’t even look at me to ask what was wrong with it, instead she kept her back turned to where I had to talk louder than normal to explain. It took another worker (she was nice) to add what was missing in my drink, it still wasn’t correct but it is what it is at this point. I won’t be going back to that location, or if I do I will be tasting my drink before I leave the drive thru.

Atmosphere: 1

Food: 1

Service: 1

Since they remodeled things are looking fantastic.

Atmosphere: 4

Food: 4

Service: 4

Great food and great service

Atmosphere: 5

Food: 5

Service: 5

All was good the donuts drinks person who waited on us actually was a good time all was fine

Atmosphere: 5

Food: 5

Service: 5

I enjoyed my latte but would have liked for it to be a bit sweeter.

Atmosphere: 4

Food: 4

Service: 4

How can you not love Dunkin!!! Food and drinks is the best as ever!! If you are on a vacation or passing by, you NEED to come here!!

Atmosphere: 5

Food: 5

Service: 5