Dunkin'
In Shell Gas Station, 9760 Colerain Ave, Cincinnati
(513) 279-3130
Recent Reviews
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In Shell Gas Station, 9760 Colerain Ave, Cincinnati
(513) 279-3130
Always good
We went and the location was having issues with their system but our visit was still fast and everyone was friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
I've gotten used to my coffee being made different every time I go. I've gotten used to the revolving staff and every time I say my order they act like it's their first day on the job. I'm willing to accept you have shootings in your parking lot even. However.... WHAT DO YOU MEAN YOU ARE CASH ONLY?!?!? YOU JUST REMODELED!! WHAT COULD POSSIBLY BE WRONG!?!?
I swear every time I come here they are always messing up my order, just like this morning and when I went in to have it corrected the manger or manager on duty couldn’t even look at me to ask what was wrong with it, instead she kept her back turned to where I had to talk louder than normal to explain. It took another worker (she was nice) to add what was missing in my drink, it still wasn’t correct but it is what it is at this point. I won’t be going back to that location, or if I do I will be tasting my drink before I leave the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Since they remodeled things are looking fantastic.
Atmosphere: 4
Food: 4
Service: 4
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
All was good the donuts drinks person who waited on us actually was a good time all was fine
Atmosphere: 5
Food: 5
Service: 5
I enjoyed my latte but would have liked for it to be a bit sweeter.
Atmosphere: 4
Food: 4
Service: 4
How can you not love Dunkin!!! Food and drinks is the best as ever!! If you are on a vacation or passing by, you NEED to come here!!
Atmosphere: 5
Food: 5
Service: 5
Sara and her team are absolutely top notch. They always are happy to greet me when I get there, they make sure that my online order is ready even if they are getting swamped. Customer focus is a priority for them and I visit this location at least 4 times a week for that reason.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stay serving hot coffee
It's a Dunkin Donuts shop! Fresh donuts and friendly service. What more can you ask for? Convenient access too!
Used to love this location. Advice; Accept the bad service or you'll get even worse service for bringing up concerns. Go anywhere else. No sense or pride in customer service at this location.
Atmosphere: 1
Food: 1
Service: 1
Super friendly and the coffee is always good
Vegetarian options: No options
Dietary restrictions: No dietary options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Bacon Egg and Cheese
Very bad experience.!
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