Dunkin'
8000 Beechmont Ave, Cincinnati
(513) 474-8400
Recent Reviews
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Of all the Dunkins I go to this is my favorite. Andy is amazing, all the staff is.
Kid-friendliness: I have 6 children who love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Lemonade Refreshers, Mixed Dozen Donuts, Maple Sugar Bacon Breakfast Sandwich, Bagel
Great place
Atmosphere: 5
Food: 5
Service: 5
Don’t bother placing an order the night before because you are in a hurry. They won’t start making it until you get there.
Atmosphere: 1
Food: 1
Service: 1
Once again I think I've found my "Work Dunkin"... I walked in, ordered and walked out with EXACTLY WHAT I ORDERED!...thank you so much...my bacon and egg sandwich along with my iced peppermint mocha was wonderful...love the fast service and the staff🤓
Atmosphere: 5
Food: 5
Service: 5
I purchased the specialty spider doughnut for my niece, this was the outcome. How hard is it to make a specialty spider doughnut?😡😡! Disappointed Dunkin’
Atmosphere: 1
Food: 1
Service: 1
Two weekends in a row we've gone in to the location to order 6 donuts and three coffees. Both times we were told that they prefer orders using the App or Kiosk. When told that the app and kiosk do not have all of the offerings from the menu, we were still told to use the App or Kiosk. Frustrating, but we tried anyway. Both times, the donuts we can see in the case were not on the menu in the App/Kiosk. When a man in front of us - we'll call him Mike M - tried to order donut holes, he was told "order something else and we'll give you donut holes" he too, was frustrated - he doesn't know what to select instead, what's an equivalent price, so he simply orders the two glazed donuts he wanted and ignored the donut holes. The lady behind the counter told him he needed to pay for the donut holes too - he agreed but then again had to explain there is no way to order them from the kiosk. No one behind the counter wants to act as cashier / order taker, despite the clear shortcoming of the App/Kiosk. We ended up leaving without donuts and won't go back - the store is either understaffed or incapable of talking to people in the store to take an order. We got donuts from the new place down the street and we had a nice conversation with the people about their donuts and were able to order from an actual person.
Typical Dunkins. Service is always friendly fast and the tasty treats are consistently good.
Atmosphere: 4
Food: 5
Service: 5
My morning go to, I absolutely love Cheyenne- sadly she knows my order.😅 Wouldn’t change a thing, They’re great!
Atmosphere: 5
Food: 5
Service: 5
so good!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Strawberry, Assorted Half Dozen or Dozen Donuts, Coffee Roll, Iced Matcha Green Tea Sourdough Sandwich, Half Dozen Donuts, Apple Cider Donut, Egg White & Veggie Omelet Bites
Solid Dunkin. Often can be out of donut options though
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
I've been going to this location for over 10+ years. People working here are nice and I enjoy the customer interactions! I haven't had problems with my drinks (love the iced mocha latte) and if I did ask for a change they are willing to fix without issue. I've really enjoyed going for my afternoon coffee runs ? can't wait for the re-opening!
Atmosphere: 5
Food: 5
Service: 5
Service was quick and friendly..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Stop to get 50 Donut Holes.. Busy as expected which is no big deal. I ask if it's possible to put the 2 different types in seperate boxes and the guy says Yes No Problem.. (I don't like people digging through the boxes to pick out the ones they like etc.)
Go to cash out and he tells me the price is 5 dollars more. I said I got 50, should be 12.99 plus tax and he says No you got 2 boxes of 25.. I said it's still 50.. he said no it's 2 boxes of 25. I said put them in 1 box then and he said No I can't now.. Had I not waited for all the time I would of walked out, and couldn't blame the people directly behind me who said that was ridiculous and walked out without ordering and said they were heading to Greaters..
And if that isn't bad enough, the lady stocking donuts was sweating and kept wiping her face and then putting more down, when I said something to the guy, he said it's OK she has gloves on, I said she is touching her face over and over with the glove she is touching donuts with, and again, he says like I said, she has a glove on..
Absolutely Horrible Customer Service and i have a video of her wiping her face several times and then touching the food. Going to figure out how to make her face blurry and upload the video.
Atmosphere: 1
Food: 1
Service: 1
The staff is great but it's claustrophobic when busy, nothing you can really do about that. The drive-thru backs up onto the street sometimes as well and makes it difficult to manuver.
Atmosphere: 3
Food: 5
Service: 5
its either really good or really bad. No consistency each time my drink tastes different.
Atmosphere: 3
Food: 3
Service: 3
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