Freddy's Frozen Custard & Steakburgers

only taking one star off because they take absolutely forever. We came here because the Wendy’s across the street was mysteriously closed, but to be honest, the chocolate shake at Freddy’s is so much better than the chocolate frosty at Wendy’s!!!

Atmosphere: 4

Food: 5

Service: 4

My granddaughter loves Freddy's, haven't been in awhile because they messed up my order a couple months ago! Decided to go after choir rehearsal to give them another shot! That was a mistake, ordered a Freddy's original double for myself, and a small onion ring, she likes her double cheese plain,only ketchup, it was ready pretty fast,she even commented about that,so I checked the order, as I usually do,and low and behold, it was so fast because there was only 1pattie on her burger,and they weren't very busy! So that was concerning, glad I checked, might be a minute before we return! Steak and Shake is pretty close. Back again for my granddaughter! Freddy's double only ketchup was pretty fresh! Not the case with mine,seems as though it was not freshly made,probably because I ordered the double the way it comes!! And they actually added more pickles and two types of onion! I WON'T BE BACK, EVEN THE MANAGER WAS STANDING BY,SAID NOTHING, TOO BUSY TRYING TO SHUT DOWN!!

Ordered a M & M concrete - which is a blizzard/Mcflurry - basically ice cream with candy mixed in. They did have have M&M’s so they delivered vanilla ice cream. No call or refund.

Aside from forgetting my sauces, which is understandable with it being a larger order, it was a great experience. The food from Freddy’s is always delicious!

Food and atmosphere is good. Service is ok depends on who takes your order or put things in the bag. Some employees lie and cover their tracks by saying it was in the bag the whole time and some employees are completely honest and I like the ones that are honest and give you what they forgot to put in the bag. We're human we make mistakes especially when super busy with little help.

Cheese curds free large and so yummy 😋 on my app!

Food was not what I ordered . I called, and no efforts was made by the person answering the phone to fix this.

Rude as hell

Friendly staff. Great food and atmosphere:).

I dropped by the drive thru today while running errands. Ashley took my order, and she was absolutely lovely. She heard me fussing at my dog and asked if he was allowed to have a pup cup, which was so nice because I always forget they have them. My order was filled quickly and correctly, like always, and Ashley really made our day. Thank you.

Marzia was so sweet and amazing. I’m glad that she was able to take our order. The food was good and the service was great!

Shoutout Marzi‼️ very respectful and made sure to get out orders right

Came to the drive thru and employee named “Marzie” not sure if that’s even a real name but she doesn’t know how to listen. I’m not sure if she’s high off drugs. I ordered 2 hot dogs with ketchup and 1 with mustard and a large drink. Why they gave me 2 hot dogs with mustard on it and a medium drink that I didn’t ask for. Upon checking my receipt I was charged for a medium and a large drink & they tried to gas light me and tell me that it was a system error. I requested to ask to a manager. Marzie gave me my hot dog with ketchup and it looked like she just threw it in the bag because the ketchup was everywhere. I had to go back in two fix this issue at this point because obviously I’m not getting taken serious. Marzie was to busy laughing with her bestie co worker to fix the issue and doesn’t see it as a problem because she drenched my hot dog in ketchup. Thankfully the manager came and fixed the issue again. Manager 5 Stars. Marzie 0

Service was good but ice cream machine was malfunctioning. Got an Oreo ice cream sandwich instead.
Food was fast and delicious. The place was empty but the staff were loud. At least they're having fun.

I try going to this Freddy’s often, but the service is always terrible, and they like to say that the ice cream machine is shut down hours before close. Tonight I went at 8, and they close at 10, but they said they were done serving ice cream for the night. Everytime I go i say it’s the last time, and I think I’ve finally found the strength to stop giving them chances