Freddy's Frozen Custard & Steakburgers

Speedy Service . Nice Staff! Issac was amazing. Personable and he’s really turning this around at this location!

Atmosphere: 5

Food: 5

Service: 5

Great food, with great quality the workers there were very friendly and had awesome customer service! their concretes are delicious definitely will be returning!

Atmosphere: 5

Food: 5

Service: 5

This place is the absolute worst and some of its employees on the shift i ordered from are completely incompetent. I ordered 2 meals from this location through doordash. When I received my order, not only were the items wrong, I didnt even receive half of my food. The driver was kind enough to go back for a remake. He brings my food back and once again, not only was my order completely wrong, it was missing items again. So I call and the guy on the phone was cool, offering to remake my food again, but the lady in the background was bitching about me complaining. I hung up on them. Its like they just make whatever they want and put it in the bag. Both the first and second order didnt even remotely match my order. Totally pathetic experience. I will NEVER shop that location again in my life. To get it THAT wrong 2x back to back suggest this is a regular occurrence.

Atmosphere: 1

Food: 1

Service: 1

Good food, but pretty terrible service. I’ve gone through the drive through twice now with less than desirable conduct from the employees at the window. Once with the drive through worker tucking his shirt into pants that were pulled down a bit - belt undone and zipper down. I think he was just trying to get a good tuck, but come on…at the window with a car pulling up!?

This last time, a different guy opened the window, rubbed his finger under his nose as he sniffed in, and stuck out the card reader. Again…pretty gross and weird behavior for a front line worker. I think the training here must be pretty poor, if not nonexistent.

The times that I do go in and order at the counter, there always seems to be someone at the register who is completely unaware of how to ring in my perfectly normal order… Like it’s their first day on the job.

That being said, it’s pretty tasty food! I hope that the kitchen is cleaner than the window workers would make me believe.

Atmosphere: 2

Food: 4

Service: 1

Don’t know the guy taking orders @ the window but had a hard time keeping order in his head. Next time I’ll order on line or in restaurant.

Service: 2

Been sitting in the drive thru for 20 minutes. No one ever came to the speaker went inside and only see 1 person doing everything! Will not be getting my service!!! Do better..

Atmosphere: 1

Food: 1

Service: 1

Over the years the quality gas gone down and food has been slow.

Currently at 25 mins in the drive thru for chicken tenders...

Don't ever work here the hiring manager is very unprofessional and so is the general manager I was supposed to work here weeks ago been coming up here 4 times maybe 6 so I recommend yall if yall want to work here don't!!!!

Atmosphere: 1

Service: 1

Food was fire. The spicy pepper jack burger was great. Custard was good as well

Atmosphere: 5

Food: 5

Service: 4

Sooooo slow and there was hardly any customers. It was my first timehere so not impressed. I only ordered a cone. Almost $4 for this? No way. when she handed it to me, it was so messy. I just can’t believe the value next time. I will definitely be going back to McDonald’s for their cond.

Service: 4

Im still waiting at the window for my food. 15 minutes!

Atmosphere: 1

Service: 1

There was a wait, but it was totally worth it!
Outstanding food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Curds, Onion Rings, Cheeseburger and Fries, French Fries, Single Steakburger

People didn’t even come to the window for 15 minutes. Whole wait time 40 minutes at a drive through for cold food. Ridiculous

Atmosphere: 1

Food: 1

Service: 1

Onion rings overcooked and drive thru service took longer than expected for no customers in the drive thru. Probably will not try again.

Atmosphere: 2

Food: 4

Service: 2

Johnathan in the Finneytown store was awesome. Gave great customer service. And offered ideas on options. It’s wonderful to see great customer service these days

Atmosphere: 5

Food: 5

Service: 5