One of my favorites. Plenty of seating and it's always clean. The staff are friendly and engaging. This is a larger location. Attached party room / play area. Parking is a challenge. Hands down the world's greatest ice cream. Donuts and other treats look tempting, but always good ice cream. More expensive than some other options, the quality reflects the price and the portions are generous. If they are hosting birthday parties, you will struggle to find a parking space.
This will be be the best ice cream you’re going to find. Truly one of a kind ice cream and easily can become an obsession. There is a flavor for everyone, plus lactose options as well. Staff is always friendly and willing to assist however needed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Raspberry Chip
Dan Peak
Kid-friendliness: They have an indoor playground
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Raspberry Chip
ESB NYC
We were passing through and it was recommended so we stopped in for some delicious ice cream on our road trip. Staff was very friendly and the ice cream was great. Lots of other sweet stuff is available and you can pick up containers of ice cream to go.
Atmosphere: 4
Food: 5
Service: 5
Mike Carle
Amazing ice cream and really great donuts. Prices are getting very high.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Chip
Eva Borho
We love their sorbet flavors. They are a great option for vegans. I wish they had more sorbet flavors to try!
Atmosphere: 5
Food: 5
Service: 5
Crystal Pope
I sure wish we had this amazing ice cream shop in Georgia!!
We visited this shop while in Cincinnati on vacation! Not only was the ice cream amazing, but the service was too. They were very patience while our party of five (3 of who are a teenager and two kids). Made our selection. The shop was clean and inviting!
Atmosphere: 5
Food: 5
Service: 5
KP G
Love the drive through option!
Constantino Hudson
The customer service representative (Hegan) was not welcoming in the drive thru. Very nonchalant, inconsiderate and rude when talking on the microphone. When I pulled up to the window, he knew his customer service skills sucked because he didn’t even look my way. I wanted to say something, but he was kid that probably was just there for a check. I still wanted to address his attitude.
Kid-friendliness: Play area for kiddos.
Wheelchair accessibility: Right up front.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Black Raspberry Chip, Chocolate Chip
Leinhart
I guess they don't know the difference between a malt and a shake? ?♂️
The manager at the drive thru window was awesome. Service exceeded my expectations. Ice cream was delicious. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip
Stacey Mitchell
Ice cream was ok but asked for 1 scoop in sugar cone. We had a scoop in cup with sugar cone on top and a spoon. Ice cream was so soft we couldn't make it on the cone!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Buckeye Pie
Emily Webb
The Kenwood Graeter's is outstanding! Always gets crowds through quickly. They seem to keep the location clean, friendly, and stocked with delicious ice cream of course.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Medium Milkshake 20oz
Mike Robbins (Adventures With Mike)
Always a fantastic time and delicious ice cream at Graeter's!
One of my favorites. Plenty of seating and it's always clean. The staff are friendly and engaging. This is a larger location. Attached party room / play area. Parking is a challenge. Hands down the world's greatest ice cream. Donuts and other treats look tempting, but always good ice cream. More expensive than some other options, the quality reflects the price and the portions are generous.
If they are hosting birthday parties, you will struggle to find a parking space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Chocolate Cake
This will be be the best ice cream
you’re going to find. Truly one of a kind ice cream and easily can become an obsession. There is a flavor for everyone, plus lactose options as well. Staff is always friendly and willing to assist however needed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Raspberry Chip
Kid-friendliness: They have an indoor playground
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Raspberry Chip
We were passing through and it was recommended so we stopped in for some delicious ice cream on our road trip. Staff was very friendly and the ice cream was great. Lots of other sweet stuff is available and you can pick up containers of ice cream to go.
Atmosphere: 4
Food: 5
Service: 5
Amazing ice cream and really great donuts. Prices are getting very high.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Chip
We love their sorbet flavors. They are a great option for vegans. I wish they had more sorbet flavors to try!
Atmosphere: 5
Food: 5
Service: 5
I sure wish we had this amazing ice cream shop in Georgia!!
We visited this shop while in Cincinnati on vacation! Not only was the ice cream amazing, but the service was too. They were very patience while our party of five (3 of who are a teenager and two kids). Made our selection.
The shop was clean and inviting!
Atmosphere: 5
Food: 5
Service: 5
Love the drive through option!
The customer service representative (Hegan) was not welcoming in the drive thru. Very nonchalant, inconsiderate and rude when talking on the microphone. When I pulled up to the window, he knew his customer service skills sucked because he didn’t even look my way. I wanted to say something, but he was kid that probably was just there for a check. I still wanted to address his attitude.
Kid-friendliness: Play area for kiddos.
Wheelchair accessibility: Right up front.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Black Raspberry Chip, Chocolate Chip
I guess they don't know the difference between a malt and a shake? ?♂️
Restaurantji Recommends
The manager at the drive thru window was awesome. Service exceeded my expectations. Ice cream was delicious. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip
Ice cream was ok but asked for 1 scoop in sugar cone. We had a scoop in cup with sugar cone on top and a spoon. Ice cream was so soft we couldn't make it on the cone!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Buckeye Pie
The Kenwood Graeter's is outstanding! Always gets crowds through quickly. They seem to keep the location clean, friendly, and stocked with delicious ice cream of course.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Medium Milkshake 20oz
Always a fantastic time and delicious ice cream at Graeter's!
Atmosphere: 5
Food: 5
Service: 5
Great birthday party in the play area.
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