Graeter's Ice Cream

If you like ice cream, this place has the best - hands down. Yes - it is pricey, but you pay for what you get, especially if you've never tried it before.

Everything tastes fresh, and the customer service is top of the line - right up there with Chick-fil-a. From the moment you walk in, you are always greeted, welcomed, and served with a smile. It is truly a magical experience each time I enter a Graeter's.

Every single flavor I have tried is top tier for its class. Every specialty drink (like blended coffees, lemonades, etc.) are fantastic and flavorful. I wouldn't come here for the pastries, but they are still very good.

An employee named Kevin was very rude. He did not understand my order and tried to scold me. Moreover he used derogatory words while preparing my order

Try the new flavor it's great.

Not from the area but 9 out of 10 locals said visiting Graeter’s is a must stop and glad we did. Came during a quiet Thursday afternoon and the service was excellent . The ice cream was super creamy and the chocolate chips were soft which was a nice departure. We had chocolate chip and double dark brownie fudge.

So apparently the workers think it's ok to talk shit about all customers. I will never come here ever again

Wonderful customer service!

Very delicious. Quality ice-cream

Beware, if you order a shake extra thick they will charge you an additional scoop which is 1.75 and anything extra they will throw away and not give it to you (when your paying for it with that extra scoop charge). Pretty disappointing when I've asked them use less milk instead. I don't like being charged for something that I'm not getting. This is expensive already as a rare treat; this just discourages repeat visits further.

Aside from that the staff is pleasant, and the store is clean. Graeters has always been a favorite growing up. Crazy to see how expensive it has gotten.

The ice cream and pastries were great. And customer service was very good A+

This place was very good. We are in town visiting for a convention and everybody wanted ice cream. It did not disappoint. I would highly recommend.

So good! Wonderful service, especially from Eliana. She seemed so committed to providing a comfortable and enjoyable experience for all the customers!

The bourbon ball ice cream was fantastic! The fellow who helped me was really friendly too.

The staff are so sweet and the ice cream is delicious!!! We are visiting the area and they made our night with how sweet they were!!🥰 if we crave ice cream before we leave Ohio, we will come back here🍨🍦

We had the mint chocolate and chocolate ice cream. I bet the salted caramel would be delicious on a brownie 😋

Oh they also had ice cream cakes and a few regular desserts! Yum!

People like to talk about Cincinnati chili, but it’s really an ice cream town, and Graeter’s is the pinnacle. All the flavors are good. Ice cream is rich and creamy. Lots of people love the French churn chocolate chips - like having chocolate bars in your ice cream. Non-chip flavors are also fantastic.
All Graeter’s locations have good service. This Princeton Pike location has a larger than average table area. There are also pastries and cakes at this location.

Atmosphere: 4

Food: 5

Service: 5

I hear Oprah Winfree put this place on the map. You can get it shipped anywhere in the USA! Delicious!

Atmosphere: 5

Service: 5

Recommended dishes: Double Scoop Waffle Cone