We had a wondeful birthday dinner. The food was very good, however one of the lobster tails was mushy. Our Waitress and service by others was top notch. We will be back.
Mark
Another outstanding dinner at Ruby‘s downtown Cincinnati... Our servers, Jordan and Lupe were on top of their game. They were very attentive, but not intrusive. Steaks were grilled to perfect temperature - including my wife's medium rare + order! We were celebrating our 35th wedding anniversary. The hostess and both of our servers congratulated us several times. The custom printed anniversary congratulations on our menu was an awesome gesture . All around an excellent meal, service and dining experience.
Patricia
We have always been fans of Jeff Ruby's steak house especially the downtown location. Our children give us gift cards for holidays. Last night was the worse experience we have ever had. We decided to sit in the bar. The service was terrible. Our server seemed I overwhelmed. She hardly ever checked on us. My husband became very upset and refused to wait for our food. I hope that your realizes that service is just as important as the food. We will not be returning to the downtown location again.
Conrad
I've always had great food at all of Jeff Ruby's restaurants. This was no exception. But Cameron our waiter set it over the top. He did an incredible job. I brought a friend from out of town. The first thing he said as we left was that the service was so good. And the excellent food followed that. Great evening at Jeff Ruby's.
Matt
The service staff was excellent. Food tasted good, although my wife ordered medium but received rare. Cost for what you receive is somewhat outrageous.
Melvin
It was a great experience and the food was very delicious and staff was on point will be back again
Ashley
Best dining experience I have ever had. Food was superb, service was outstanding, and atmosphere was sublime.
Hailey
This place was fantastic! Everyone was so friendly and the food was amazing! Definitely worth the money!! Our server was Anthony and he was so amazing!
Candace Kadivnik-Painter
Everything is perfect! Love all of his Cincinnati restaurants! Excellent dining and best steak in the Midwest!
We had a wonderful experience last night!! We were a party of 12 and were pleasantly surprised by our waitress! Tay was the most professional, accommodating and knowledgeable waitress. She is the best and what an asset to this establishment!! We want Tay the next time we visit!!!
Parking: We used Valet and it was very simple and quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Asparagus, Salads, Mac and Cheese, Potatoes Anna, Steak
Ashley Owens
Our server, Tae, was PHENOMENAL. Our entire party agreed that she was the best waitress we’ve had at any restaurant. I would absolutely recommend her and we will be requesting her every time we come back. Amazing service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Sarah Zemojtel
First, I just want to say the service was fantastic. Our waiter was prompt, knowledgeable, and provided excellent service. I love sushi and he said they have the best- recommended the Godfather and it really was the best sushi roll I've had. Additionally, he brought us "the best" dessert for our anniversary- the butter pie. I never would have picked this dessert but it truly was AMAZING.
Unfortunately other than that, the rest of the meal was pretty disappointing. My wedge salad and my husband's cesar had brown lettuce and was overdressed. My husband's steak was rare (vs med rare) and just didnt taste good. My lobster tail was just ok. We got the gnocchi side which my husband liked but I found it a bit too cheesy. My prosecco was not cold enough. The women's restroom was filthy. The atmosphere is beautiful but it was very loud initially. Being a Jeff Ruby Steakhouse, it's a higher priced meal ($400) and they are known for their steak so it was a shame it wasn't more impeccable.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Roll
Kelli Kiser
August 19 I ordered take out at closing time. (My fault) the website said it was to late so they scheduled it for the following day. I wasn't available to pick It up for the next day so I asked for a refund. They said 5-7 buisness days. After not receiving it. I went to have dinner downtown. I spoke to manager about it. We have talked and texted about this 2-3 times and still no refund. Its now October.
Atmosphere: 5
Food: 5
Service: 1
Jeff Thomas
This review is so good it probably sounds fake - but I assure you it’s the real deal. I had a two day event in Cincinnati (first time visiting from Boston). I booked Jeff Ruby Steakhouse for a party of 25 guests from across the country, all who have extensive travel and dining experience.
The staff and food were awesome, I actually feel like a rock start in how well I was treated. The best dining experience I can remember in 25 years of traveling. The wait staff curated a perfect blend of efficiency and courtesy and the food was outrageously delicious. My thanks to the Chef as well.
I had guests from across the country who attend dozens of events per year. All of them were unanimously impressed. And although you always expect a great steakhouse to be exorbitantly expensive, the pricing was reasonable compared to the usual suspects in the high end dining world. Or to make a long story short - Simply WOW!
We had a wondeful birthday dinner. The food was very good, however one of the lobster tails was mushy. Our Waitress and service by others was top notch. We will be back.
Another outstanding dinner at Ruby‘s downtown Cincinnati... Our servers, Jordan and Lupe were on top of their game. They were very attentive, but not intrusive. Steaks were grilled to perfect temperature - including my wife's medium rare + order! We were celebrating our 35th wedding anniversary. The hostess and both of our servers congratulated us several times. The custom printed anniversary congratulations on our menu was an awesome gesture . All around an excellent meal, service and dining experience.
We have always been fans of Jeff Ruby's steak house especially the downtown location. Our children give us gift cards for holidays. Last night was the worse experience we have ever had. We decided to sit in the bar. The service was terrible. Our server seemed I overwhelmed. She hardly ever checked on us. My husband became very upset and refused to wait for our food. I hope that your realizes that service is just as important as the food. We will not be returning to the downtown location again.
I've always had great food at all of Jeff Ruby's restaurants. This was no exception. But Cameron our waiter set it over the top. He did an incredible job. I brought a friend from out of town. The first thing he said as we left was that the service was so good. And the excellent food followed that. Great evening at Jeff Ruby's.
The service staff was excellent. Food tasted good, although my wife ordered medium but received rare. Cost for what you receive is somewhat outrageous.
It was a great experience and the food was very delicious and staff was on point will be back again
Best dining experience I have ever had. Food was superb, service was outstanding, and atmosphere was sublime.
This place was fantastic! Everyone was so friendly and the food was amazing! Definitely worth the money!! Our server was Anthony and he was so amazing!
Everything is perfect! Love all of his Cincinnati restaurants! Excellent dining and best steak in the Midwest!
Who does it better? None other than El Jefe!
Restaurantji Recommends
We had a wonderful experience last night!! We were a party of 12 and were pleasantly surprised by our waitress! Tay was the most professional, accommodating and knowledgeable waitress. She is the best and what an asset to this establishment!! We want Tay the next time we visit!!!
Parking: We used Valet and it was very simple and quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Asparagus, Salads, Mac and Cheese, Potatoes Anna, Steak
Our server, Tae, was PHENOMENAL. Our entire party agreed that she was the best waitress we’ve had at any restaurant. I would absolutely recommend her and we will be requesting her every time we come back. Amazing service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
First, I just want to say the service was fantastic. Our waiter was prompt, knowledgeable, and provided excellent service. I love sushi and he said they have the best- recommended the Godfather and it really was the best sushi roll I've had. Additionally, he brought us "the best" dessert for our anniversary- the butter pie. I never would have picked this dessert but it truly was AMAZING.
Unfortunately other than that, the rest of the meal was pretty disappointing. My wedge salad and my husband's cesar had brown lettuce and was overdressed. My husband's steak was rare (vs med rare) and just didnt taste good. My lobster tail was just ok. We got the gnocchi side which my husband liked but I found it a bit too cheesy. My prosecco was not cold enough. The women's restroom was filthy. The atmosphere is beautiful but it was very loud initially. Being a Jeff Ruby Steakhouse, it's a higher priced meal ($400) and they are known for their steak so it was a shame it wasn't more impeccable.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Roll
August 19 I ordered take out at closing time. (My fault) the website said it was to late so they scheduled it for the following day. I wasn't available to pick It up for the next day so I asked for a refund. They said 5-7 buisness days. After not receiving it. I went to have dinner downtown. I spoke to manager about it. We have talked and texted about this 2-3 times and still no refund. Its now October.
Atmosphere: 5
Food: 5
Service: 1
This review is so good it probably sounds fake - but I assure you it’s the real deal. I had a two day event in Cincinnati (first time visiting from Boston). I booked Jeff Ruby Steakhouse for a party of 25 guests from across the country, all who have extensive travel and dining experience.
The staff and food were awesome, I actually feel like a rock start in how well I was treated. The best dining experience I can remember in 25 years of traveling. The wait staff curated a perfect blend of efficiency and courtesy and the food was outrageously delicious. My thanks to the Chef as well.
I had guests from across the country who attend dozens of events per year. All of them were unanimously impressed. And although you always expect a great steakhouse to be exorbitantly expensive, the pricing was reasonable compared to the usual suspects in the high end dining world. Or to make a long story short - Simply WOW!
Atmosphere: 5
Food: 5
Service: 5
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