“Edit: Revising my review to 5 stars. Management not only refunded the sub but offered to credit for another one on my next visit. I'm blown away! I've never experienced a business being this kind and responsive.
I would give this Jersey Mike's a solid 5 if you're going in person. It's always been a good experience.
Have to knock off some points due to online ordering. Just recently ordered a Club sub with peppers and got home to find a turkey sub with lettuce. I'm more sad than anything because I love the food 😭
I would highly recommend opening up your food and checking it before you leave if you intend to pick it up.“
“I ordered a gluten free sandwich here for the first time. They have a procedure posted on the wall for what to do when someone orders gluten free. The younger man working was so nice, communicated to me what he had to do (wipe down, wash hands, change gloves) and he communicated down the line to everyone else working that he would make my entire sandwich. It was delicious!!“
“I have had to leave a negative review on this store before but everything was like night and day today. I care about customer service because my family owned several restaurants years ago in Florida and I know the importance. From the moment any customer walked in the store, Dan immediately acknowledged each and every one of them. Dan is exactly the type of employee I always wanted in my stores in fact, I recommend having Dan train all of your employees if he doesn't already. Thank you Dan!“
“This location hooks me up big time.
I ordered catering and half my staff has dietary restrictions. The manager reviewed the procedures and they totally made sure of no cross contamination. Kudos!!! Thanks so much!!
Dietary restrictions: They hooked us up making sure clean for the no pork folks!!“
“This is easily the best Jersey Mike’s location I’ve been to. The food is quality, the service is fast, and most importantly — these workers care about hygiene. During a visit we saw the young woman worker wash her hands and change her gloves multiple times while servicing customers. Other workers did the same. This was great to see after having to walk out of another establishment for unhygienic practices. This will be our sandwich-in-a-pinch stop for sure.“
“Skyler provided exceptional service and brightened my day. The whole crew were warm and inviting. The manager Dave was professional and attentive. The store was super clean and organized. My sub was everything I asked for, and more! They made me a very happy customer and I will definitely add this location to my list of favorites.“
“Our sandwich's were prepared with care. The establishments was clean as a whistle. The restrooms were amazingly spotless. Our meal was great, the staff were pleasant, receptive and congenial. All in all a great stop. Keep it up Jersey Mike's, Ya Done Good!“
“First, a great shout out to Jersey Mikes. I’m a nurse at a nearby hospital. In the middle of the Coronavirus Pandemic we were struggling with COVID patients and somebody said “Jersey Mikes dropped off a huge pile of subs in the break room”. Thank you sooooo much!!!! So, we stopped by on a cold Friday afternoon in May to re-pay the favor. I had a ham one at the hospital and it was awesome. I don’t like mayonnaise or dressings, but they have the own special vinegar and (?) and it was great. Had a turkey #7 this time without seasonings because my wife got it and got the full one. Way too much food (enough for 2 meals!). Really good experience both times. All the meat is fresh sliced. Thanks again, loved the sandwiches. Take out or delivery only when this was written.“
“Great sandwiches and there are always deals going on, which makes it even better. Everything tastes fresh and made to order. The staff is friendly and quick, and the place is always clean. It’s my go to spot when I want a solid sub that hits the spot every time.“
“.Always get great service when I'm there but sometimes I need to cut back on her attitude. Other than that overall great experience decent prices good food
Parking: Parking is like mall parking. But plenty Spaces
Wheelchair accessibility: And there are quite a few different wheelchairs you'll share accessible points around all the buildings there“
“I just recently moved to the area. Logan and Jay are absolutely amazing. Each time I go in there, they are, 100 percent, the most professional young adults I have came across in recent times. They always upsell. As a sales manager, I love to see and hear that. They get me for a brownie every time. Always makes me laugh.Kudos to these young men. Give them raise.“
“Ordered online come in to get my food and they’re out of bread. I guess this is a common thing here. crazy. And it’s gonna take three business days to get my money back.
Went back the next day completely different result. Excellent service and sandwiches“
“The Jersey Mike's Anderson/Beechmont location is top notch! Food is always fresh & delicious. Restaurant is very clean. Employee Team & Chris the Manager are always attentive & friendly. Service is fast & accurate. My new favorite is the Chicken Salad! I could eat it every day and practically do. If you go to that 'other place' down the street that specializes in nothing but chicken salad, give Jersey Mike's chicken salad a try. I really like the red pepper relish too.“