Jersey Mike's Subs
53 E 4th St, Cincinnati
(513) 832-7827
Recent Reviews
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To the crew that works the day shift you guys are awesome always positive attitudes very energetic great Hustle. super friendly sandwiches are always spot on they take the time to memorize what sandwich you get highly recommended
Atmosphere: 5
Food: 5
Service: 5
Ordered sandwiches in the store and were correct service was good food was good
Atmosphere: 5
Food: 5
Service: 5
This place got the best subs period! There is no competition!
Atmosphere: 5
Food: 5
Service: 5
The manager was so respectful of this store and had great social skills and the staff and the food was fantastic 10 starss
Atmosphere: 5
Food: 5
Service: 5
The fact that I can’t just come here and order some food and use the restroom is very concerning.
Atmosphere: 1
Food: 1
Service: 1
First time?I've ever been there.I will go there any time.They are so friendly and helpful
Atmosphere: 5
Food: 4
Service: 5
The absolute worst customer service I've ever had. I ordered my sub extra grilled. They didn't call and ask to make sure I didn't want it toasted, they wrote on the bag and said their grill would incinerate the sub so they didn't do it. I order it extra because the grill takes a while to heat it all the way through. I called asking for a refund and the lady was immediately confrontational and aggressive. She said she was the owner and it's the franchises choice to do what they want and if I want a grilled sub I can get a pan out at my house and cook it myself. I was so irrational and shocked I cussed her out. How in earth do you run a business treating people like this? I definitely will not order from there again. I've had 100s of jersey mike's subs and every other location does a great job.
Atmosphere: 1
Food: 1
Service: 1
Awful! This is the slowest sandwich shop on the planet. Sometimes you don't ever get your food. Terrible system when trying to pick up your food. I won't be back!
Atmosphere: 1
Food: 5
Service: 1
On June 4, 2025, I visited the Jersey Mike's location co-owned by Glenn Ayers. During my visit, Mr. Ayers was loudly instructing customers to place their sandwich orders. With my head down, I heard him call out, “guy with the striped shirt.” Startled, I looked up and responded “tuna fish,” but he immediately moved on to the next customer without allowing me to finish my order.
When I reached the counter, I clarified that I wanted Swiss cheese and rosemary bread. Instead of acknowledging the confusion, Mr. Ayers mocked my earlier response by repeating “tuna fish” in a childish tone and proceeded to lecture me on how I should give my full order up front—without recognizing that he had not given me the opportunity to do so.
People shouldn't be rewarded for that type of behavior.
While I previously frequented this location weekly, I’ve decided not to return. I understand that the store is family-owned, and they may not miss my business. However, it's disappointing to be treated in such a dismissive and unprofessional manner.
It's unfortunate because the rest of the staff have always been kind and courteous. I hope they are treated better than some of the customers appear to be.
Atmosphere: 1
Food: 1
Service: 1
Incredible service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Incredibly consistent sandwich with great customer service! I felt very welcomed during my last visit and it just made my day :)
Atmosphere: 4
Food: 5
Service: 5
Great sub and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini 8 Club Sub on White
Excellent all the way around!! Great, fast, reliable service with the best ingredients prepared by people who know and care about their products and customers. Pure excellence!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, The Original Italian
Staff is always friendly and food is always good.
Atmosphere: 5
Food: 5
Service: 5
Skyler provided exceptional service and brightened my day. The whole crew were warm and inviting. The manager Dave was professional and attentive. The store was super clean and organized. My sub was everything I asked for, and more! They made me a very happy customer and I will definitely add this location to my list of favorites.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, The Super Sub, Tuna Fish
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