Jimmy John's
3244 Vandercar Way, Cincinnati
(513) 351-9555
Recent Reviews
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This location is a joke. I have ordered delivery on the app from this location a couple of times now and each time I’ve had a problem! It takes at least 45 minutes to arrive to my location, causing me to miss my lunch break (even though I placed the order early) and not all of my items get delivered. When I called to talk to someone all they wanted to do was take my name and phone number so they could give me a credit for my missing items. How am I supposed to trust that I’ll receive a credit next time? I am done with this location and will support other locations when I want JJ’s.
Food: 1
Service: 1
I always get the Gargantuan, since there's no equivalent sandwich at Subway.
Food: 4
Twice they quoted a 15-20 minute delivery time. The first time it took an hour and 20 minutes and the second they never delivered. The manager was very rude when I called, said she would call me Tyback and never did, would not refund me when I never got my order!!! I called the next day and she still would not speak to me. Also there was more bread than ingredients on the one sub I did get.
Food: 3
Service: 1
It gets two stars ONLY because of the long suffering staff that truly try to make the best out of the undesirable conditions the manager/owner of the store puts them in. The place either doesn’t have a toaster oven to toast your subs or the owner Kevin refuses to allow the employees to use it! I’ve been here many times and the turnover is high because of the conditions. I truly admire the hardworking people that continue to work here under these conditions. They do such a great job with their awesome personalities to make up for all of the defects caused by the owner Kevin.
I can’t believe a business owner would treat employees this way when it’s already hard to get people to work traditional jobs bc there are SO many options. Do better Kevin!!!!
Best employees ever especially the night lady who runs stuff she deserves a big big
Atmosphere: 5
Food: 5
Service: 5
I have celiac and they were very conscientious about making sure to change their gloves and making sure that my food was safe. It was also very fast!
Dietary restrictions: Celiac safe
Atmosphere: 5
Food: 5
Service: 5
No heat at this restaurant. Very cold inside. Workers have to wear 3 layers to stay warm. Had to get my sandwich to go b/c too cold to sit down.
I had a great experience here. Oscar is great thank
Atmosphere: 5
Food: 5
Service: 5
Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
Ordered a turkey tom and it had one small piece of turkey on it. The sandwich is gross when the biggest portion between the bread is the tomato. This location uses to be good. Tgis is the second time ive ordered here and that was the what rhe sandwhich was like. I don't know if this is their way of dealing with inflation or what. But I wouldn't waste your time or money here unfortunately
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
THE WORST JIMMY JOHNS. why even waste your time! It’s been an hour and a half and my sandwich isn’t here. Ain’t nothing freaky fast about this.
At this point I’m sure my sandwich is disgusting and soggy as my coworker had the same issue waiting 2 hours for a sub.
Absolutely ridiculous. Zero professionalism on the phone. They told us it was out for delievery 30 minutes ago.
I wil never make this mistake again.
Ordered delivery for today last night for 11:45 for a corporate lunch. An hour later and it’s still not even here.Called after it was 20 min late. Lady that answered was rude and said it was already out for delivery. After 20 more minutes, it still wasn’t delivered. When I called the 2nd time the lady said “oh it’s right here. We are sending it now.”Work is only 10 minutes from the location. I could have picked it up after the first time I called if they didn’t lie about it. Will never order from them again.
The customer service at this store is awful. No common courtesy no follow through and always getting orders incorrect
Not only did they take over an hour to deliver, they delivered to the wrong house.
Slow, bad attitudes, average food. Go work somewhere else if you don’t like your job.
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