Jimmy John's

171 E Freedom Way, Cincinnati
(513) 381-4800

Recent Reviews

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mslovelymichelle Allen

They want to fire me because I here at the hospital with my son who has kidney failure then to come in for a hour or two and then get sent home so they can keep the hours. Since I start there I have not worked a full or got a full 20 hours cause they always want me to leave early. So they can keep all the hours. Sadly I know for a fact as a manager/ GM they are not supposed to treat their employees like that. I'm very upset at the out come if I can't speak with the big owner about this city hall will be getting contact about this matter

Atmosphere: 1

Service: 1

Bryan Q

Made my order wrong twice, and when I questioned nicely, the staff was very rude and impatient. They just don’t seem to know what they are doing. Oh they also made me wait 20 more minutes

Atmosphere: 2

Food: 1

Service: 1

Chris Jake

Place can be very busy, and workers do their best, great food

Atmosphere: 5

Food: 5

Service: 4

Austin Butler

I’ve eaten here multiple times, always got it to go. Unfortunately I decided to eat in today - the amount of gnats that were on my food on every where else was very unpleasant. I was fighting gnats more than I was eating. Gross experience.

Atmosphere: 1

Food: 4

Service: 5

Kevin J

This has to be the rudest experience I have encountered. Upon entering the establishment, the employee started yelling at me that there were no public restrooms. I told her I just wanted to wash my hands and then I would place an order.
Afterwards, I placed my order. My other 6 coworkers came in to do the same. She started yelling rudely again to all of them, "no public restrooms". Her attitude was so rude they didn't even bother ordering. Jimmy John's missed out on 6 additional sales. I will NEVER eat there again.

Ashley Haley

You can place an order online but they don’t tell you you still have to wait in the line with everyone else??? No refunds when you find this out of course

Atmosphere: 1

Food: 1

Service: 1

Jon Riddle

Opened late. Rude staff let a bunch of people stand half an hour in the freezing rain due to their lateness.

Atmosphere: 1

Food: 1

Service: 1

Brian Corry

I go to Jimmy John’s probably once a month. I stopped by this franchise to get my regular, the #9 with extra hot peppers.I took my sandwich out to the patio to eat it and my order was wrong. I went back and asked if they could fix it. They said, “No, once we give you the sandwich it’s done.” I tried to talk to the cashier who rang me up and the woman who talked to me said, “No, I am the general manager, she’s not going to fix your sandwich.”This is by far the worst experience I’ve had at any Jimmy John’s and one of the worst customer service experiences I have ever had.

Atmosphere: 1

Food: 3

Service: 1

Chad Curtis

No place for pick up after

Atmosphere: 1

Food: 1

Service: 1

Katie Hansen

There were 3 people working. One person was watching a movie on their phone next to the cold table not working at all. While I was eating I watched a guy pull his show off and touch his BARE FOOT in his gloves. Another guy grabbed the winded to clean tables also with his gloves on. I will never ever be back. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

Kirk Strasser

**Updating this review to say that the next time I ordered the same exact order (today) they forgot chips again. 09/27/23I’ve ordered from here probably 30 or so times now…I’d say 20 of those times there is something wrong with my order. I just ordered today, they took 2 hours to deliver, and forgot my chips. “Freaky Slow and Forget Half Your Order.” The chips not being there is on the workers, but the timing is an owner issue. Hire more delivery drivers during the day.

Food: 3

Service: 1

Sierra Wo

The the new “manager” is very discriminatory. The location smelled of Mary Jane, he’s an issue. A sandwich was not served.

Kyle M

I love jimmy johns, and will never order it again. I came in only to use the bathroom .. everywhere else was busy except this location, only bathroom in sight. Bathroom had a sign saying not a public bathroom which is off putting as is but upon walking out of the restroom one of the employees told me it wasn't a public bathroom and that I needed to either buy something or she'd call the police. So I was forced to buy a drink, when I was gonna actually order food. Not to mention the jimmy johns sauce cup that was left in the bathroom with marijuana in it just chilling.

Zachary Hein

Horrible everything was

Atmosphere: 1

Food: 1

Service: 1

Jack Giese

Rude staff

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