Ordered online and they called me to tell me they cancelled my order bc they do not have any bread ?¿ like… it’s a sandwich shop… what do you mean out of all and any bread?
Myles Calia
0/5 would be ideal - Everytime I order it’s another story, they either don’t have a driver or it’s an hour wait for a sandwich.
Atmosphere: 1
Food: 2
Service: 1
Khristi Snelling
had take out. order was mostly right.
Atmosphere: 5
Food: 5
Service: 5
Ross Mcintosh
Ordered a veggie and it was delivered with ham in it.
Simple request shockingly executed
Service: 1
Kyle Grise
Would have left 0 stars if possible. Ordered online for pickup. Arrived 15 min later at store. Was told they were “out of bread” and it would be 45 minutes. Why would you still be taking orders if you couldn’t make them? Why didn’t you call me so I could have ordered from another store? Zero interest in customer service.
Atmosphere: 1
Food: 1
Service: 1
Bryan Q
Freaking slow is how they roll at this place, bunch of teenager looking staff just chatting until I asked about my order which was just sitting there
Atmosphere: 3
Food: 2
Service: 1
michele combs
The only sandwich shop in existence that doesn’t have bread most times you visit. Don’t waste your time
Nicole Lamb
Saw this location had a lot of bad reviews recently, I took a chance and ordered today. My food was fresh, my order was correct. Delivery time was fair. I think like most fast food places they have good and bad days. I hope they can work out whatever kinks they’re having with staffing. Keep going guys 🙏🏾
Atmosphere: 3
Food: 5
Service: 5
Brooke Haehnle
Ordered food at 11:28 a.m. and it was delivered at 2:59 p.m. I tried calling the store after 1 pm to cancel, but the phone just kept ringing.
Meradith Wisniewski
Genuinely the slowest service I've ever received at a sandwich shop.
Amanda and the crew are amazing and my sandwich was perfect
Sofi Ghasemzadeh
Darren made all 3 of our sandwiches incorrectly. When I called, not only did he not apologize, he told me all they could do is to remake it and have us go pick it up— I have to spend MY gas money in this economy, drive to you, no refund, to pick up the sandwiches I ordered in the first place? He also said that these sandwiches already have certain ingredients and only additions can be made— this is not true, as we have ordered from this location multiple times before with no issues. Very disappointed in the customer service.
Atmosphere: 3
Food: 1
Service: 1
Haley Hardy
Multiple times have ordered delivery and had to cancel it because they were over an hour late, and when I called the food hadn’t left the store. I understand things can happen, but I’ve never had an on time order from this store and they never call to let me know or take accountability.
Service: 1
Alexis Beckett
Waited inside the store for about 20 minutes before someone came out from the back to take my order and then was informed that she didn’t have any bread ready to make my sandwich. Awful experience. It was the manager lady and she was rude as well, the new hire was nice tho!
Atmosphere: 1
Food: 1
Service: 1
Laura Edwards
Ordered for delivery today and it was delivered MUCH later than it was supposed to. This has happened multiple times now that I won’t be going here any longer. It’s unfortunate they can’t follow through with timing. I have 30 minutes to eat lunch and when the delivery shows up 25 min late, that’s a problem.
When I call to talk to a manager, they are not helpful. I’m told that they can’t control it and it just must be a busy time. Unacceptable.
My colleague actually made the comment how Jimmy John’s has become Freaky Slow - complete opposite of their slogan. It’s true.
Ordered online and they called me to tell me they cancelled my order bc they do not have any bread ?¿ like… it’s a sandwich shop… what do you mean out of all and any bread?
0/5 would be ideal - Everytime I order it’s another story, they either don’t have a driver or it’s an hour wait for a sandwich.
Atmosphere: 1
Food: 2
Service: 1
had take out. order was mostly right.
Atmosphere: 5
Food: 5
Service: 5
Ordered a veggie and it was delivered with ham in it.
Simple request shockingly executed
Service: 1
Would have left 0 stars if possible. Ordered online for pickup. Arrived 15 min later at store. Was told they were “out of bread” and it would be 45 minutes. Why would you still be taking orders if you couldn’t make them? Why didn’t you call me so I could have ordered from another store? Zero interest in customer service.
Atmosphere: 1
Food: 1
Service: 1
Freaking slow is how they roll at this place, bunch of teenager looking staff just chatting until I asked about my order which was just sitting there
Atmosphere: 3
Food: 2
Service: 1
The only sandwich shop in existence that doesn’t have bread most times you visit. Don’t waste your time
Saw this location had a lot of bad reviews recently, I took a chance and ordered today. My food was fresh, my order was correct. Delivery time was fair. I think like most fast food places they have good and bad days. I hope they can work out whatever kinks they’re having with staffing. Keep going guys 🙏🏾
Atmosphere: 3
Food: 5
Service: 5
Ordered food at 11:28 a.m. and it was delivered at 2:59 p.m. I tried calling the store after 1 pm to cancel, but the phone just kept ringing.
Genuinely the slowest service I've ever received at a sandwich shop.
Food: 3
Service: 1
Restaurantji Recommends
Amanda and the crew are amazing and my sandwich was perfect
Darren made all 3 of our sandwiches incorrectly. When I called, not only did he not apologize, he told me all they could do is to remake it and have us go pick it up— I have to spend MY gas money in this economy, drive to you, no refund, to pick up the sandwiches I ordered in the first place? He also said that these sandwiches already have certain ingredients and only additions can be made— this is not true, as we have ordered from this location multiple times before with no issues. Very disappointed in the customer service.
Atmosphere: 3
Food: 1
Service: 1
Multiple times have ordered delivery and had to cancel it because they were over an hour late, and when I called the food hadn’t left the store. I understand things can happen, but I’ve never had an on time order from this store and they never call to let me know or take accountability.
Service: 1
Waited inside the store for about 20 minutes before someone came out from the back to take my order and then was informed that she didn’t have any bread ready to make my sandwich. Awful experience. It was the manager lady and she was rude as well, the new hire was nice tho!
Atmosphere: 1
Food: 1
Service: 1
Ordered for delivery today and it was delivered MUCH later than it was supposed to. This has happened multiple times now that I won’t be going here any longer. It’s unfortunate they can’t follow through with timing. I have 30 minutes to eat lunch and when the delivery shows up 25 min late, that’s a problem.
When I call to talk to a manager, they are not helpful. I’m told that they can’t control it and it just must be a busy time. Unacceptable.
My colleague actually made the comment how Jimmy John’s has become Freaky Slow - complete opposite of their slogan. It’s true.
Atmosphere: 3
Food: 4
Service: 1
Loading...