KFC
11970 Lebanon Rd, Cincinnati
(513) 769-6407
Recent Reviews
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They Advertise the potato wedges as a comeback item so I thought they would be fresh and taste great but they was hard dry and taste of old grease Walmarts potato wedges taste better
Food: 1
Service: 5
Forget to give me my order.waiting at outside more then 30mins
Atmosphere: 1
Food: 1
Service: 1
The customer service used to be really good. Now not so much. I was the first one in a restaurant around 2:30 p.m. I ordered from the kiosk because on the cash register it says cash only.i prefer To have someone take my order instead of a computer. Secondly a whole bunch of people ended up coming in within a few minutes and the workers acted like they didn't want to take anybody's order. And a manager walked out to smoke a cigarette and talk on the phone with a lobby full of waiting guests. Took way too long to get my order which was literally two meals. Nobody seem to know what they were doing and just looked lost and clueless. Finally the manager came back in and they started preparing meals and I finally got my food about 15 mins later .There's also a table that is dirty and never been cleaned of the whole time I was there The place has just gone.downhill
Atmosphere: 1
Food: 3
Service: 1
Riko and Nicole were awesome! They were fast, professional, and showed excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Food was great, and hot. But i didn't get what I ordered.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fried Chicken
I have always had a good experience from this location as I grab lunch here occasionally. Today I ordered a tender meal with the new Mt. Dew Sweet Lightning Peaches & Cream. When I got back to work, the cup was a solid orange and it had some type of orange residue all over the inside of the cup and lid. It wasn't very appetizing and needless to say it got thrown out. Not sure what was in that cup but it looked nasty.
Atmosphere: 5
Food: 5
Service: 5
Stopped by to grab tenders for lunch. I like the coleslaw too. I have enjoyed it several times lately
Atmosphere: 3
Food: 4
Service: 5
Food all alwaaaaays fresh!!!!🤟🏾🫶🏾
Atmosphere: 5
Food: 5
Service: 5
Be very cautious - the cleaning crew is not changing their mop bucket and the floors in the dining room are incredibly slipper from grease. They're bone dry - not freshly mopped just grease build up creating an ice skating rink.
Atmosphere: 1
Food: 1
Service: 1
The ABSOLUTE BEST chicken joint of all the KFCs I've visited in Ohio, Kentucky, and Indiana. This store is super clean and has handed me fresh juicy chicken every time. The employees are 6 and cordial. Service is always quick, and did I mention CLEAN. THIS IS THE CLEANEST RESTAURANT OF ANY FAST FOOD CHAIN IVE BEEN TO IN YEARS.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was excellent!
I went here and ordered a 8 piece chicken all dark meat legs and thighs and a pot pie. First the pot pie the pan was smashed so it only had half a pie then the legs and thighs was not what I got. I don’t like white meat. I got an 8 piece but it was 2 legs 2 thighs 2 wings and 2 breast. As I am paying for something I should get what I ordered 4 legs 4 thighs and the guy repeated the order back to me. Sorry service. 30.00$ I should get what I ordered
The staff was very courteous, and the food was delicious. I was pleased with my overall experience.
Employees were friendly but food was absolutely horrible. Fries tasted old and dry, they chicken tenders were soft breaded wise(sat around too long after cooking)..best thing was the soda. Very unsatisfied. I don't even eat KFC like that, and this wasn't a location that would make me second guess that, Popeyes imma stick with yal
Need to change their hours pulled in at 10:35 am to be told they are not open for another 20 minutes Also note this isn't the first time this has happened at this location
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