The big fancy Kroger in the area. Go for the Starbucks if nothing else
Tony Brumfield
5:15 in afternoon and only 3 open check out lanes with cashiers... and only half the self checkout lanes.
Paul Beck
open the cash lane even the self serve only a couple were open. that store a joke
Paul Beck
open the cash lane even the self serve only a couple were open. that store a joke
Mark Mccracken
We went there today to shop .they had employees sanitizing the shopping carts,which it great and all.but what really bothered me the most was that the attendants gathering the carts are not given no gloves. We asked the employee if he is given gloves. His answer was no. We gave him some. Does krogers care this little for their employees?
Catherine Vulcano
I was at your store tonight. It took me 27 minutes to checkout! Only 4 lanes open at 6:30pm 3 days before Thanksgiving! I do not want to self checkout. I had a cart over flowing with items. This happens all the time at this store. You would think I would have learned my lesson long ago and stopped shopping here.
Teresa Jostworth
To many self check out, not enough open registers. Started doing click list. Then a couple of times had to go back because they didn’t give me my whole order. Then yesterday I did click list about 10:30 am to pick up between 5-6. I get there a little before 6:00 and they don’t have it ready. I have to go back today to pick up. Almost 8 hrs and my order isn’t ready. Then whenI call the service desk to complain they are rude. I’ll go elsewhere
packerscard19
Very slow. Sometimes I go here to have some good food but usually i end up waiting too long. Overall I like Kroger, it's a solid place but there is just Soo much that they do wrong. And I'm not sure how I can help that. They need to hire people to do their jobs and train them. It seems like every time the deli people are just a bit too confused about what their job is and how they can do it.
Elizabeth Distler-Schwarte
More employees during dinner rush. More lanes open with people to scan my stuff - HATE scanning my own because it leaves my purse open to thieves and not nearly enough places to put my groceries while still scanning - absolutely ridiculous!
I really enjoy Kroger. however, I went to the western hills location on Saturday to pick up my daughter's cake I had ordered. when I arrived I was told I couldn't go in. They were closed due to power loss. I said I had a cake to pick up. The gentleman said he would go in and inquire. He came out and told me the lady in the bakery said she was about to start my cake when the power went out. so the power went out at 11 and my cake was scheduled to be picked up at noon. Two diff
Theria Williams
Fresh Deli meats and cheeses
Elizabeth Schonberg
The fact that you're putting more self checkers instead of more checkout lanes with the clerk is beyond annoying.It used to be that all the check lanes would be open and now you're lucky if two or three are. There's always at least five deep at the deli counter for the life of me I can't understand why You can't hire more people to help take care of that. But it's clear you don't care about customer service it's corporate greed the fact that you're squeezing out all the clerks and putting in self check out you never have enough help at the meat counter or the deli counter , floors are filthy parking lot is dirty. You expect this at Walmart and I thought Kroger was better than this I pay more money to shop here for a nicer more pleasant experience that just simply isn't the case anymore.
Mal Wilson
If I could rate in the negatives I would. Store was filthy. So many things out of stock. No cashiers available. Will never walk in this store again.
Samantha Day
I've been doing clicklist for months.. I haven't had any issues with it until recently.. Today was the fourth time in a row I was told the store was out of something that they had in stock on their shelves..
The big fancy Kroger in the area. Go for the Starbucks if nothing else
5:15 in afternoon and only 3 open check out lanes with cashiers... and only half the self checkout lanes.
open the cash lane even the self serve only a couple were open. that store a joke
open the cash lane even the self serve only a couple were open. that store a joke
We went there today to shop .they had employees sanitizing the shopping carts,which it great and all.but what really bothered me the most was that the attendants gathering the carts are not given no gloves. We asked the employee if he is given gloves. His answer was no. We gave him some. Does krogers care this little for their employees?
I was at your store tonight. It took me 27 minutes to checkout! Only 4 lanes open at 6:30pm 3 days before Thanksgiving! I do not want to self checkout. I had a cart over flowing with items. This happens all the time at this store. You would think I would have learned my lesson long ago and stopped shopping here.
To many self check out, not enough open registers. Started doing click list. Then a couple of times had to go back because they didn’t give me my whole order. Then yesterday I did click list about 10:30 am to pick up between 5-6. I get there a little before 6:00 and they don’t have it ready. I have to go back today to pick up. Almost 8 hrs and my order isn’t ready. Then whenI call the service desk to complain they are rude. I’ll go elsewhere
Very slow. Sometimes I go here to have some good food but usually i end up waiting too long. Overall I like Kroger, it's a solid place but there is just Soo much that they do wrong. And I'm not sure how I can help that. They need to hire people to do their jobs and train them. It seems like every time the deli people are just a bit too confused about what their job is and how they can do it.
More employees during dinner rush. More lanes open with people to scan my stuff - HATE scanning my own because it leaves my purse open to thieves and not nearly enough places to put my groceries while still scanning - absolutely ridiculous!
Fresh food, great selection.
Restaurantji Recommends
I really enjoy Kroger. however, I went to the western hills location on Saturday to pick up my daughter's cake I had ordered. when I arrived I was told I couldn't go in. They were closed due to power loss. I said I had a cake to pick up. The gentleman said he would go in and inquire. He came out and told me the lady in the bakery said she was about to start my cake when the power went out. so the power went out at 11 and my cake was scheduled to be picked up at noon. Two diff
Fresh Deli meats and cheeses
The fact that you're putting more self checkers instead of more checkout lanes with the clerk is beyond annoying.It used to be that all the check lanes would be open and now you're lucky if two or three are. There's always at least five deep at the deli counter for the life of me I can't understand why You can't hire more people to help take care of that. But it's clear you don't care about customer service it's corporate greed the fact that you're squeezing out all the clerks and putting in self check out you never have enough help at the meat counter or the deli counter , floors are filthy parking lot is dirty. You expect this at Walmart and I thought Kroger was better than this I pay more money to shop here for a nicer more pleasant experience that just simply isn't the case anymore.
If I could rate in the negatives I would. Store was filthy. So many things out of stock. No cashiers available. Will never walk in this store again.
I've been doing clicklist for months.. I haven't had any issues with it until recently.. Today was the fourth time in a row I was told the store was out of something that they had in stock on their shelves..
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