I love my little ghetto Kroger. Why? Because it's mine. I've seen a man roll a huge cart of groceries/food out the side door to a waiting minivan with no shame, I've seen a hungry man just unrepentantly start eating fruit out of the produce section, I've waited 10 minutes at the meat counter for someone--anyone--to show, I've waited at the express self-checkout lane behind women who are clearly doing their monthly shop with carts of food and don't give a good GD about an item limit, I've personally been harassed by an employee half my age in the liquor store who didn't believe I was 46, and every time I'm there I see employees operating with a complete lack of urgency. I'll take this Kroger over the downtown Kroger any day of the week. Even with all the above mentioned issues, there's still a larger and more diverse selection of goods. Plus, you don't have to dodge a cluster of transients trying to hustle you for "spare" change or sell you an $8 bottle of rubbing alcohol. Kroger is a grocery store that sells groceries. If you're going for much more than that, you're asking for too much. You don't go to WalMart then rate them 2-stars because you couldn't buy a Lambo, now do you? For whatever Kroger lacks in its in-store experience/shelving/stocking/etc you should know they (somewhat) make up for it with their customer service. If you EVER have an issue with ANY Kroger, don't bother with the in-house managerial staff. They're slow to respond, ineffective, and will ignore clear issues in which they simply don't want to engage (I've witnessed it myself). You can just call the number on your receipt and you get to speak to a live customer service rep. They will escalate an issue above the site level, compelling an in-store resolution that you likely wouldn't have gotten if you'd wasted time trying to talk to someone at that Kroger (so no need to silently fume over anything). I just can't bring myself to hate on Kroger. Yes, sometimes the lines are so unpardonably long I've walked in and walked right TF back out, but it's a grocery store and human beings eat groceries. In life there are just times where you have to roll with a situation and embrace the suck. I've embraced Kroger. You should too.
Mesy D.
This review is in regards to the OHLQ special release that this location participated in. We were able to line up and SIT for the as we waited for the sale start. There was an officer there who kept organized and in order. Good experience.
Marie P.
I would give Kroger Pharmacy a zero, but it's not an option. Worst experience that I have ever had with a pharmacy in my life and I do NOT recommend. My elderly relative's dr called in a prescription. I typically get her medicine at Kroger Springdale ; but due to it being an emergency as her face was severely swollen and double it's size, I asked the dr to send it to Corryville, which was close to the Drs office. I drove to Kroger, after waiting a reasonable time for them to fill her prescription. When I arrived, the person at the window was rude, didn't smile and didn't step up to the window. I was wearing a mask and she was behind a thick window. I could barely hear her and had to raise my voice for her to hear me. She refused to come to the window. I was forced to give her my mothers information loudly. First she told me that she had never received the prescription from the dr. That didn't seem plausible as I was certain they called it in before I left the drs office. I expressed to the lady that the prescription was definitely called in. She reluctantly asked for the same information again. I repeated DOB, name, etc. The second time she located it. It had in fact been sent in. I asked why she hadn't received it and she stated, she had to download it from her profile because it was not the home pharmacy. They had received it and should've pulled it down regardless when it was sent from the Dr. She said it would take 30-35 minutes to fill. I asked could they hurry because my mother was sitting in the heat with a swollen face and it was their mistake that they didn't open the prescription from the Dr. She said no. I left and drove around for thirty minutes. When I came back for the prescription, the same girl, still refusing to come up to the window so that I could hear her, said she needed an additional 10 minutes to fill the order. I walked away to shop. A few minutes later, the girl paged me. I thought they finished the order so I returned to the window to pick it up. This time, however, she informed me that they had not begin to process the order because they claimed my relatives doctor called in different prescriptions to different pharmacies and she needed to verify the prescription before she processed it. I asked her why did they tell me to come back in 30 minutes and then told me to come back in another 10 minutes and they still hadn't started to fill the prescription. She claims that they had just figured it out. I expressed my dissatisfaction with her service and explained my elderly relative was sitting in the car in the heat, with a swollen face, and I really needed her medicine. The lady then threatened not to fill the prescription because I was concerned; then after having me wait over an hour and a half, she refused to fill the prescription to show her power. When I requested a copy to take it to another pharmacy, she refused to give it to me. She then refused to send it to another pharmacy, intentionally putting my mother at risk of harm. I located a Walgreens. My elderly, sick relative sat in the heat in the car with a swollen face, miserable for almost three hours because of Kroger's negligent employees. It took another two hours to get the prescription filled at Walgreens, after waiting two hours at Krogers, because Kroger failed to send the prescription twice at Walgreens request. Walgreens was forced to call the Dr. for a new prescription. I contacted Kroger customer service twice during that process to file a complaint and they never followed up with me months later. Horrible pharmacy and horrible customer service at that branch.
Rob Constant
I can get what I need but store is messy and crowded, pharmacy is slow and going here is just unpleasant.
Tracey Terry
Always a pleasant experience
Chrissy F.
This was my first Kroger experience and I'm impressed with their selection and variety of items!! My friends and I were visiting a friend for her birthday so needed some food to make ourselves for the few days. They have helpful meal kits near the deli / rotisserie chicken for quick, nutritious meals. Huge selection of beverages and even a liquor store! Best of all the bakery department was able to whip up a cake in a days notice. I used the app and ordered a cake I think Wednesday to be ready Friday around 1pm where on Friday the bakery called me in the morning to get a verbal confirmation. The cake itself was so charming with the mermaid theme! I chose marble cake base and the whipped topping option and loved how it wasn't overly sweet. Kudos to the bakery team for whipping up such a whimsical, tasty cake!! We all enjoyed it!
Kimberly W.
Kroger 1 West Corryville Pharmacy. Absolutely the worst Pharmacy ever! Weather you put your order in online or via phone it's almost guaranteed that they will not have it ready. The drive-through has been broken for probably about a year, and they refuse to fix it. but the worst part of all is when you have placed a pick up order for 2:00 PM and you come to pick it up at 7:30 knowing that they close at eight and since they wanna leave early they tell you that they do not have the prescription in stock. So being insistent because the prescription should've been done by two, and I came at 7:30 I would not leave, they then said that they would give me a loaner. Then what do you know a few minutes later the whole prescription miraculously appeared in the store that they said they didn't have. I'm a young able-bodied person however this store is an area where there are a lot of elderly people who walk and or catch the bus or even Uber. They are to be ashamed of themselves. And if anybody with enough power to shut this pharmacy down sees this I actually have the live video footage of this medicine, miraculously, appearing in Sam, the pharmacist getting extremely angry with me when I brought this to her attention.medicine, miraculously, appearing in Sam, the pharmacist getting extremely angry with me when I brought this to her attention. if I ever hear of a lawsuit where somebody has lost their life because of this pharmacy, I will be the first to testify on their behalf. SMH this is utterly ridiculous!
Notime Forbs
over crowded busy and aggressive
Chris H.
The store closes at eleven but beware, they won't let you in past 10:50 and they post rude security at the doors to enforce it.
I shopped at the "Kroger" today and the staff approached me and grabbed my toothpaste and mouthwash and said I had to pay for it separately. That's absurd. This will be the last time I shop at this Kroger. Good night and Good Luck.
Ritwik B.
Convenience is the reason for my visit. Quality is not: there's Newport for that (unfortunately). A basket: I don't want to take up the whole aisle, and yet I must because I can never find a basket. Sometimes you can't find a smaller carrier for your goods than a forklift but I don't wish this upon you. It's a full-size Kroger: it has everything, except that it often doesn't. In general, if you're looking for something healthier, it's more likely to be out of stock here than in Kentucky. It's a Kroger. It's fine. It reminds me of what my father, who grew up in India, always says: "This is America. No one starves." (not true, but he said that, so...)
Stephen Zimmermann
Excellent service and selection
Michael Jason Howell
Now, that's a grocery store! High tech and low lifer's like me self! I prefer to make that move in the morning and assess the situation and my environment, cause I always watch my surroundings cause I watch everything, before I move in on my objective and that's trying to find something eat! My concern is for my crew, me, myself and the one, cause I got to make on what I got and that's absolutely nothing! Kroger's is incredible intelligent machine operated cooperation and with my Kroger plus card, I can clean up and get in and out without making a scene you see no static. So whenever you need to eat, come on down to Krogers, cause I am going make it, watch me!Thank you Kroger's, I'll be back shortly, you can bet on that!
James Holden
The Management of the store is horrible never any carts. The homeless run rampant all over the store stealing. And the restrooms are just horrible . If this were the Hyde park or the Oakley location they wouldn’t treat the people of the community like that.
I love my little ghetto Kroger. Why? Because it's mine. I've seen a man roll a huge cart of groceries/food out the side door to a waiting minivan with no shame, I've seen a hungry man just unrepentantly start eating fruit out of the produce section, I've waited 10 minutes at the meat counter for someone--anyone--to show, I've waited at the express self-checkout lane behind women who are clearly doing their monthly shop with carts of food and don't give a good GD about an item limit, I've personally been harassed by an employee half my age in the liquor store who didn't believe I was 46, and every time I'm there I see employees operating with a complete lack of urgency. I'll take this Kroger over the downtown Kroger any day of the week. Even with all the above mentioned issues, there's still a larger and more diverse selection of goods. Plus, you don't have to dodge a cluster of transients trying to hustle you for "spare" change or sell you an $8 bottle of rubbing alcohol. Kroger is a grocery store that sells groceries. If you're going for much more than that, you're asking for too much. You don't go to WalMart then rate them 2-stars because you couldn't buy a Lambo, now do you? For whatever Kroger lacks in its in-store experience/shelving/stocking/etc you should know they (somewhat) make up for it with their customer service. If you EVER have an issue with ANY Kroger, don't bother with the in-house managerial staff. They're slow to respond, ineffective, and will ignore clear issues in which they simply don't want to engage (I've witnessed it myself). You can just call the number on your receipt and you get to speak to a live customer service rep. They will escalate an issue above the site level, compelling an in-store resolution that you likely wouldn't have gotten if you'd wasted time trying to talk to someone at that Kroger (so no need to silently fume over anything). I just can't bring myself to hate on Kroger. Yes, sometimes the lines are so unpardonably long I've walked in and walked right TF back out, but it's a grocery store and human beings eat groceries. In life there are just times where you have to roll with a situation and embrace the suck. I've embraced Kroger. You should too.
This review is in regards to the OHLQ special release that this location participated in. We were able to line up and SIT for the as we waited for the sale start. There was an officer there who kept organized and in order. Good experience.
I would give Kroger Pharmacy a zero, but it's not an option. Worst experience that I have ever had with a pharmacy in my life and I do NOT recommend. My elderly relative's dr called in a prescription. I typically get her medicine at Kroger Springdale ; but due to it being an emergency as her face was severely swollen and double it's size, I asked the dr to send it to Corryville, which was close to the Drs office. I drove to Kroger, after waiting a reasonable time for them to fill her prescription. When I arrived, the person at the window was rude, didn't smile and didn't step up to the window. I was wearing a mask and she was behind a thick window. I could barely hear her and had to raise my voice for her to hear me. She refused to come to the window. I was forced to give her my mothers information loudly. First she told me that she had never received the prescription from the dr. That didn't seem plausible as I was certain they called it in before I left the drs office. I expressed to the lady that the prescription was definitely called in. She reluctantly asked for the same information again. I repeated DOB, name, etc. The second time she located it. It had in fact been sent in. I asked why she hadn't received it and she stated, she had to download it from her profile because it was not the home pharmacy. They had received it and should've pulled it down regardless when it was sent from the Dr. She said it would take 30-35 minutes to fill. I asked could they hurry because my mother was sitting in the heat with a swollen face and it was their mistake that they didn't open the prescription from the Dr. She said no. I left and drove around for thirty minutes. When I came back for the prescription, the same girl, still refusing to come up to the window so that I could hear her, said she needed an additional 10 minutes to fill the order. I walked away to shop. A few minutes later, the girl paged me. I thought they finished the order so I returned to the window to pick it up. This time, however, she informed me that they had not begin to process the order because they claimed my relatives doctor called in different prescriptions to different pharmacies and she needed to verify the prescription before she processed it. I asked her why did they tell me to come back in 30 minutes and then told me to come back in another 10 minutes and they still hadn't started to fill the prescription. She claims that they had just figured it out. I expressed my dissatisfaction with her service and explained my elderly relative was sitting in the car in the heat, with a swollen face, and I really needed her medicine. The lady then threatened not to fill the prescription because I was concerned; then after having me wait over an hour and a half, she refused to fill the prescription to show her power. When I requested a copy to take it to another pharmacy, she refused to give it to me. She then refused to send it to another pharmacy, intentionally putting my mother at risk of harm. I located a Walgreens. My elderly, sick relative sat in the heat in the car with a swollen face, miserable for almost three hours because of Kroger's negligent employees. It took another two hours to get the prescription filled at Walgreens, after waiting two hours at Krogers, because Kroger failed to send the prescription twice at Walgreens request. Walgreens was forced to call the Dr. for a new prescription. I contacted Kroger customer service twice during that process to file a complaint and they never followed up with me months later. Horrible pharmacy and horrible customer service at that branch.
I can get what I need but store is messy and crowded, pharmacy is slow and going here is just unpleasant.
Always a pleasant experience
This was my first Kroger experience and I'm impressed with their selection and variety of items!! My friends and I were visiting a friend for her birthday so needed some food to make ourselves for the few days. They have helpful meal kits near the deli / rotisserie chicken for quick, nutritious meals. Huge selection of beverages and even a liquor store! Best of all the bakery department was able to whip up a cake in a days notice. I used the app and ordered a cake I think Wednesday to be ready Friday around 1pm where on Friday the bakery called me in the morning to get a verbal confirmation. The cake itself was so charming with the mermaid theme! I chose marble cake base and the whipped topping option and loved how it wasn't overly sweet. Kudos to the bakery team for whipping up such a whimsical, tasty cake!! We all enjoyed it!
Kroger 1 West Corryville Pharmacy. Absolutely the worst Pharmacy ever! Weather you put your order in online or via phone it's almost guaranteed that they will not have it ready. The drive-through has been broken for probably about a year, and they refuse to fix it. but the worst part of all is when you have placed a pick up order for 2:00 PM and you come to pick it up at 7:30 knowing that they close at eight and since they wanna leave early they tell you that they do not have the prescription in stock. So being insistent because the prescription should've been done by two, and I came at 7:30 I would not leave, they then said that they would give me a loaner. Then what do you know a few minutes later the whole prescription miraculously appeared in the store that they said they didn't have. I'm a young able-bodied person however this store is an area where there are a lot of elderly people who walk and or catch the bus or even Uber. They are to be ashamed of themselves. And if anybody with enough power to shut this pharmacy down sees this I actually have the live video footage of this medicine, miraculously, appearing in Sam, the pharmacist getting extremely angry with me when I brought this to her attention.medicine, miraculously, appearing in Sam, the pharmacist getting extremely angry with me when I brought this to her attention. if I ever hear of a lawsuit where somebody has lost their life because of this pharmacy, I will be the first to testify on their behalf. SMH this is utterly ridiculous!
over crowded busy and aggressive
The store closes at eleven but beware, they won't let you in past 10:50 and they post rude security at the doors to enforce it.
Excellent staff and finished in a timely manner
Restaurantji Recommends
I shopped at the "Kroger" today and the staff approached me and grabbed my toothpaste and mouthwash and said I had to pay for it separately. That's absurd. This will be the last time I shop at this Kroger. Good night and Good Luck.
Convenience is the reason for my visit. Quality is not: there's Newport for that (unfortunately). A basket: I don't want to take up the whole aisle, and yet I must because I can never find a basket. Sometimes you can't find a smaller carrier for your goods than a forklift but I don't wish this upon you. It's a full-size Kroger: it has everything, except that it often doesn't. In general, if you're looking for something healthier, it's more likely to be out of stock here than in Kentucky. It's a Kroger. It's fine. It reminds me of what my father, who grew up in India, always says: "This is America. No one starves." (not true, but he said that, so...)
Excellent service and selection
Now, that's a grocery store! High tech and low lifer's like me self! I prefer to make that move in the morning and assess the situation and my environment, cause I always watch my surroundings cause I watch everything, before I move in on my objective and that's trying to find something eat! My concern is for my crew, me, myself and the one, cause I got to make on what I got and that's absolutely nothing! Kroger's is incredible intelligent machine operated cooperation and with my Kroger plus card, I can clean up and get in and out without making a scene you see no static. So whenever you need to eat, come on down to Krogers, cause I am going make it, watch me!Thank you Kroger's, I'll be back shortly, you can bet on that!
The Management of the store is horrible never any carts. The homeless run rampant all over the store stealing. And the restrooms are just horrible . If this were the Hyde park or the Oakley location they wouldn’t treat the people of the community like that.