The worst experience with this location. I had a previous ordeal ( under cooked doughy food) back in Feb of this year. Situation was rectified. We’ve been ordering since then and being sure to add; WELL DONE to the order; things happen and typically I’m understanding and willing to give space for correction. I’ve ordered multiple times since then with orders ranging for 30 to 70+ dollars. Tonight we ordered 3 large pizzas ranging for 2-3 toppings each; WELL DONE, 2liter and a order of bread sticks.Order arrived. All THREE pizzas are doughy, toppings literally falling off. I have three teenagers, of course someone is willing to see if it’s edible. My child literally had pizza dough STUCK to the roof of his mouth!!! How insane.I called in; on hold for 30minFinally reach a supervisor, who contacts the store. Of course I want a full refund and even offered for the pizza to be picked up as this order was delivery.These unprofessional people tell me since I have a history and the time it currently it is and with the store being closed and for driver safety; I’ll have to come return the pizza to the store in order to receive the refund.1. How I’m I held accountable for the job Bridgetown Larosa failed to do.2. What about the customer safety. If I wanted to come in the store I would’ve selected carry out oppose to delivery3. Telling me I have a “history” is extremely insulting. When in fact Bridgetown Larosa has a history of serving undercooked food and having unrealistic expectations of customers4. Lesson learned for me and my family and hopefully this review prevents someone else from encountering this problem in the futureTo spend your funds and have to endure blatant disregard is unsettling in my opinion.If my experience helps a family! Do not order from this location.
Food: 1
Service: 1
andrew sweet
Frozen dough ?, hoagies are good. Looks like a pizza hut inside now.
Atmosphere: 1
Food: 3
Service: 3
ke b
The girl name Sadie at the window at this location (Bridgetown) has horrible customer service skills, and needs to be retrained, and take anger management courses to control her temper when dealing with a customer. If a mistake is made when a Customer doesn't present their name at the speaker at the drive thur, DONT BE SNATCHING MONEY FROM OR TO THE CUSTOMER when transaction is in process and get an attitude at the customer ( how you presented yourself was disgusting and you shouldnt be working in Customer service setting with that kind of attitude). Hopefully you'll learn from this.
Service: 1
Ciera Michelle
After 30 years of ordering LaRosa's, this was the worst Pizza I ever got. Ordered from the Bridgetown LaRosa's. The presentation was atrocious there were literally puddles of grease I mean look at the photos that is just wrong. Unfortunately, i did not open the box up until I was halfway home and when I did, disappointment was immediately felt. I spoke with one of the managers Chloe and all she could give us was a partial $10 credit when the pizza was damn near $20 LOL!
Atmosphere: 1
Food: 1
Service: 1
bridget bennie
Excellent customer service! From speaking with Diana B who took my order and clarified for accuracy, to the kind gentleman who called to say my order was delivered.I appreciate the quality of my meal, AND the fact that someone took time to add paper plates helped immensely! LaRosa's still values their customers... What a wonderful restaurant!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread, Caesar Salad, Roasted Red Peppers, Traditional, Favorite Pizza, Meat Deluxe
Steven Dirr
Whomever the cook was today made the best meal I've had from there & I already like it usually as is.
Atmosphere: 5
Food: 5
Service: 5
James Tiller
Great food and
Atmosphere: 4
Food: 3
Service: 4
Alvin Langston
They don't have a eat in area takeout only.
Atmosphere: 3
Food: 5
Service: 5
Dawn M
If LaRosa’s has invested as much money into employees and food quality as they did on new decor their parking lots would be full. I remember when you couldn’t get a set right without a wait in any location, now you can’t get service. I truly believe they started to go on a downward spiral when they quit making meatballs in house.
Shirley Walden
Montgomery Inn chicken rondos are so good. Cheese, chicken and bbq sauce you can’t go wrong. I would order again. Give it a try.
Delivery driver did not come to apartment door after being buzzed in. Left with our order, when we called to enquire about order was told driver said we did not answer and promised to send him back, driver never returned.
Food: 3
Service: 1
Recommended dishes: Rondos
Doug Cutter
You get plenty of food for your money! I ordered spaghetti with meatballs dinner. It came with 2 bread sticks, and a salad. I had enough spaghetti and salad for two people! I like a lot of spaghetti sauce and it was a little dry for my taste. Next time I will order extra extra sauce! I definitely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread
Michael caplinger
Normally everything is fine, last few times though the pizza has been
Atmosphere: 5
Food: 3
Service: 5
Bobbie Brown
This is my go to location love the girl that works the window very nice pizza is always perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Buddy Pizza
Bethany
My mom and dad would go on dates here back in the early 70's, so I expected a hole in the wall when I went, but the inside was super clean and nice. Only minus 1 star because I felt like people were waiting forever to get a seat. We eventually just placed a take-out order. That being said, the pizza was so good!
The worst experience with this location. I had a previous ordeal ( under cooked doughy food) back in Feb of this year. Situation was rectified. We’ve been ordering since then and being sure to add; WELL DONE to the order; things happen and typically I’m understanding and willing to give space for correction. I’ve ordered multiple times since then with orders ranging for 30 to 70+ dollars. Tonight we ordered 3 large pizzas ranging for 2-3 toppings each; WELL DONE, 2liter and a order of bread sticks.Order arrived. All THREE pizzas are doughy, toppings literally falling off. I have three teenagers, of course someone is willing to see if it’s edible. My child literally had pizza dough STUCK to the roof of his mouth!!! How insane.I called in; on hold for 30minFinally reach a supervisor, who contacts the store. Of course I want a full refund and even offered for the pizza to be picked up as this order was delivery.These unprofessional people tell me since I have a history and the time it currently it is and with the store being closed and for driver safety; I’ll have to come return the pizza to the store in order to receive the refund.1. How I’m I held accountable for the job Bridgetown Larosa failed to do.2. What about the customer safety. If I wanted to come in the store I would’ve selected carry out oppose to delivery3. Telling me I have a “history” is extremely insulting. When in fact Bridgetown Larosa has a history of serving undercooked food and having unrealistic expectations of customers4. Lesson learned for me and my family and hopefully this review prevents someone else from encountering this problem in the futureTo spend your funds and have to endure blatant disregard is unsettling in my opinion.If my experience helps a family! Do not order from this location.
Food: 1
Service: 1
Frozen dough ?, hoagies are good. Looks like a pizza hut inside now.
Atmosphere: 1
Food: 3
Service: 3
The girl name Sadie at the window at this location (Bridgetown) has horrible customer service skills, and needs to be retrained, and take anger management courses to control her temper when dealing with a customer. If a mistake is made when a Customer doesn't present their name at the speaker at the drive thur, DONT BE SNATCHING MONEY FROM OR TO THE CUSTOMER when transaction is in process and get an attitude at the customer ( how you presented yourself was disgusting and you shouldnt be working in Customer service setting with that kind of attitude). Hopefully you'll learn from this.
Service: 1
After 30 years of ordering LaRosa's, this was the worst Pizza I ever got. Ordered from the Bridgetown LaRosa's. The presentation was atrocious there were literally puddles of grease I mean look at the photos that is just wrong. Unfortunately, i did not open the box up until I was halfway home and when I did, disappointment was immediately felt. I spoke with one of the managers Chloe and all she could give us was a partial $10 credit when the pizza was damn near $20 LOL!
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service! From speaking with Diana B who took my order and clarified for accuracy, to the kind gentleman who called to say my order was delivered.I appreciate the quality of my meal, AND the fact that someone took time to add paper plates helped immensely! LaRosa's still values their customers... What a wonderful restaurant!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread, Caesar Salad, Roasted Red Peppers, Traditional, Favorite Pizza, Meat Deluxe
Whomever the cook was today made the best meal I've had from there & I already like it usually as is.
Atmosphere: 5
Food: 5
Service: 5
Great food and
Atmosphere: 4
Food: 3
Service: 4
They don't have a eat in area takeout only.
Atmosphere: 3
Food: 5
Service: 5
If LaRosa’s has invested as much money into employees and food quality as they did on new decor their parking lots would be full. I remember when you couldn’t get a set right without a wait in any location, now you can’t get service. I truly believe they started to go on a downward spiral when they quit making meatballs in house.
Montgomery Inn chicken rondos are so good. Cheese, chicken and bbq sauce you can’t go wrong. I would order again. Give it a try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rondos
Restaurantji Recommends
Delivery driver did not come to apartment door after being buzzed in. Left with our order, when we called to enquire about order was told driver said we did not answer and promised to send him back, driver never returned.
Food: 3
Service: 1
Recommended dishes: Rondos
You get plenty of food for your money! I ordered spaghetti with meatballs dinner. It came with 2 bread sticks, and a salad. I had enough spaghetti and salad for two people! I like a lot of spaghetti sauce and it was a little dry for my taste. Next time I will order extra extra sauce! I definitely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread
Normally everything is fine, last few times though the pizza has been
Atmosphere: 5
Food: 3
Service: 5
This is my go to location love the girl that works the window very nice pizza is always perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Buddy Pizza
My mom and dad would go on dates here back in the early 70's, so I expected a hole in the wall when I went, but the inside was super clean and nice. Only minus 1 star because I felt like people were waiting forever to get a seat. We eventually just placed a take-out order. That being said, the pizza was so good!