I placed an order online at 5:19 PM with an expected pickup time of 5:34 PM. I arrived on time, expecting a quick and easy process. Instead, I didn’t leave the store until 7:15 PM—nearly two hours later.
During that time, I stood and waited, watching multiple customers come in after me and leave with their orders while mine was nowhere to be found. All I ordered was a pepperoni pizza and breadsticks—a basic order that should have taken minutes, not hours.
After more than an hour of waiting, I asked for a refund because it was clear the order wasn’t coming. That request was completely ignored. I then spent about 40 minutes trying to speak to a manager. The manager stayed in the back and avoided coming to the front despite several employees telling him I wanted to speak with him.
When the manager finally appeared, instead of addressing the issue professionally, he tried to hand me food, even though I had made it clear that I wanted a refund at this point. When I reiterated that I no longer wanted the food, he became visibly angry, threw the pizza into the trash in frustration, and could be heard slamming things in the back.
This entire experience was completely unacceptable. A simple order should not take two hours. Ignoring refund requests and displaying unprofessional, angry behavior in front of customers is not acceptable at any business. I will absolutely never return to this location and strongly recommend others do the same if they value their time and expect basic customer service.
Atmosphere: 1
Food: 1
Service: 1
Paris
How hard is it to make a cheese pizza? I’ve never had a pizza so dry and overcooked.
Michael Riga
Very friendly Very fast quick would going back if your on a budget best place for a family 👍🏼👍🏼👍🏼😁😁😁😋😋😋😋😁👍🏼👍🏼😋🥰🥰🥰🥰🥰🥰🥰😇😇😇😇
Atmosphere: 5
Food: 5
Service: 5
dahlia stein
Doordash wouldn't let me post! I got a slice and stix paid for it and never got it and only got refunded partial amount even though. I didn't get the amount!!!
Atmosphere: 1
Food: 1
Service: 1
Sanford Sanford
Pros - Good pizza! Cons - Language barrier
Atmosphere: 5
Food: 5
Service: 3
April m
Customer service was wonderful. The staff is always nice to me. The food is okay. I like something about it cause I keep going back. For those new customers or returning old ones they do the drive thru different. They take your order have you pull over and sit for the estimated time and drive back up to get your food. Everytime I did that my food was hot and ready.
Atmosphere: 5
Food: 4
Service: 5
Elijah Kennedy
This location is legit. Today guy at the counter hooked me up with a crazy sauce when I forgot it on my order (my own fault). That guy has the aura of an owner. Made a loyal customer even more so. One time someone stole my pizza and they didn’t hesitate to make it right for me. Class acts. But it was extremely hot in there today, make sure the cooks are drinking water.
Atmosphere: 3
Food: 5
Service: 5
Larus Grigsby
Great food great tast
Atmosphere: 5
Food: 5
Service: 5
jiajun chen
pick up is easy. food is cheap, even cheaper if you are tmobile customer, because tmobile give out promo codes every tuesday
Not good anymore cheap products took away the great taste.
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Crazy Puffs Crazy Sauce Combo
Amanda Irish
I've tried ordering from this location a few times at different times of day and have never gotten a good order. Their crazy bread is just bread. Hardly any cheese or butter to speak of. Have gotten the wrong drink every time and when I call to tell them that, they blame it on the door dash driver.
Food: 2
Service: 1
One Queen Bee
It was ok app difficult to use
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza
Tyler
How a place forgets the sauce with the breadsticks 5 times in a row is almost impressive
I placed an order online at 5:19 PM with an expected pickup time of 5:34 PM. I arrived on time, expecting a quick and easy process. Instead, I didn’t leave the store until 7:15 PM—nearly two hours later.
During that time, I stood and waited, watching multiple customers come in after me and leave with their orders while mine was nowhere to be found. All I ordered was a pepperoni pizza and breadsticks—a basic order that should have taken minutes, not hours.
After more than an hour of waiting, I asked for a refund because it was clear the order wasn’t coming. That request was completely ignored. I then spent about 40 minutes trying to speak to a manager. The manager stayed in the back and avoided coming to the front despite several employees telling him I wanted to speak with him.
When the manager finally appeared, instead of addressing the issue professionally, he tried to hand me food, even though I had made it clear that I wanted a refund at this point. When I reiterated that I no longer wanted the food, he became visibly angry, threw the pizza into the trash in frustration, and could be heard slamming things in the back.
This entire experience was completely unacceptable. A simple order should not take two hours. Ignoring refund requests and displaying unprofessional, angry behavior in front of customers is not acceptable at any business. I will absolutely never return to this location and strongly recommend others do the same if they value their time and expect basic customer service.
Atmosphere: 1
Food: 1
Service: 1
How hard is it to make a cheese pizza? I’ve never had a pizza so dry and overcooked.
Very friendly Very fast quick would going back if your on a budget best place for a family 👍🏼👍🏼👍🏼😁😁😁😋😋😋😋😁👍🏼👍🏼😋🥰🥰🥰🥰🥰🥰🥰😇😇😇😇
Atmosphere: 5
Food: 5
Service: 5
Doordash wouldn't let me post! I got a slice and stix paid for it and never got it and only got refunded partial amount even though. I didn't get the amount!!!
Atmosphere: 1
Food: 1
Service: 1
Pros - Good pizza!
Cons - Language barrier
Atmosphere: 5
Food: 5
Service: 3
Customer service was wonderful. The staff is always nice to me. The food is okay. I like something about it cause I keep going back. For those new customers or returning old ones they do the drive thru different. They take your order have you pull over and sit for the estimated time and drive back up to get your food. Everytime I did that my food was hot and ready.
Atmosphere: 5
Food: 4
Service: 5
This location is legit. Today guy at the counter hooked me up with a crazy sauce when I forgot it on my order (my own fault). That guy has the aura of an owner. Made a loyal customer even more so. One time someone stole my pizza and they didn’t hesitate to make it right for me. Class acts. But it was extremely hot in there today, make sure the cooks are drinking water.
Atmosphere: 3
Food: 5
Service: 5
Great food great tast
Atmosphere: 5
Food: 5
Service: 5
pick up is easy. food is cheap, even cheaper if you are tmobile customer, because tmobile give out promo codes every tuesday
Food: 5
Just shitty all around would NOT recommend.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pizza has been looking like crap and not fresh
Atmosphere: 5
Food: 1
Service: 5
Not good anymore cheap products took away the great taste.
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Crazy Puffs Crazy Sauce Combo
I've tried ordering from this location a few times at different times of day and have never gotten a good order. Their crazy bread is just bread. Hardly any cheese or butter to speak of. Have gotten the wrong drink every time and when I call to tell them that, they blame it on the door dash driver.
Food: 2
Service: 1
It was ok app difficult to use
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza
How a place forgets the sauce with the breadsticks 5 times in a row is almost impressive
Atmosphere: 1
Food: 1
Service: 1
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