Recommended dishes: Bread & Butter, Fire Grilled T-Bone and Asparagus, Chicken Tenders, Loaded Baked Potato
Makayla Baptiste
I came here for my birthday dinner on February 13th. The service was horrible the waitress was inattentive she barely came to our table to take our order or refill drinks. It wasn’t packed she would leave for long period of time it took 30-40 minutes just to get our food. And she WROTE IN HER OWN TIP on the receipt. I called to complain when the total was updated on my card. The manager tried to convince me that it was a mistake and that she’s been working there for a long time but there’s no excuse that’s worse in my eyes because I see it as your waitress stole from me and did not receive any disciplinary action, I wrote zero for a reason on the receipt. And still have not received my refund for the tip. I will never eat there again nor refer anyone to ever go there.
Atmosphere: 1
Food: 1
Service: 1
Kevin Munson
Pros: Quoted wait time on the app was accurate. Bread was fresh Non-existent service allowed our family plenty of time to catch up which was the reason for the visit
Cons: Service was very slow. Pack your patience if you go. Visits to the table were few and far between. Salad was brought out wrong but by the time we tracked our server down our meals were at the table. Baked potato came out wrong (twice). finished with meal by the time it was corrected. Our steaks were all over-cooked. Bathrooms needed attention; unclean with trash overflowing.
There are plenty of other dining options in the immediate area for me to take a chance on this place again. Would not recommend.
Atmosphere: 2
Food: 2
Service: 2
Mary Preston
I was disappointed with my 7 pepper steak entree. There was very little steak but a ton of salad. Disappointing.
Food: 2
Service: 5
Victorious Favor
Loved this location. Everything was nice, but the waiter forgot to ask what I wanted to drink. However, the waiter was nice. Maybe he had a lot going on. Other than that the food was good and the atmosphere was nice, and the waiter was kind.
Chala Lewis
I typically enjoy my visits at Longhorn. Not this time. Was not a good experience. The best part was spending time with my family. I’m giving an 3 because my daughter really enjoyed her ribs. Our server brought us bread and walked off. Came back about 8 mins later to ask for our drinks. My mom got her drink after we got our food. Server was nice however she did not know how to care for multiple tables. Food came out. My baked potato was gross. It had something black in it that looked like mold. The manager did not apologize…he pretty much said…they do not cut open all the potatoes to check. Where my baked potato was split to add on the toppings is where the black ‘mold’ was. The manager did not offer a discount or apologize. He was just like ‘oh it happens’. It shouldn’t…the cooks/chefs should know what they are serving their customers. That was a BS excuse. The server eventually suggested he provide a discount. Which he did. I am still not happy but I will get over it and not go there again. Thanks for treating your customers like they matter…NOT.
Atmosphere: 3
Food: 3
Service: 3
michael b
Did a curb side pickup for 6:45pm and arrived at 6:30pm. Received the text verification at 6:36pm and responded with our spot. We watched a worker come out with multiple other folks food for curb side pickup.
Finally at 7:15pm I went into the store and asked the carry out folks if they had a curbside order for me. They found it in their system and the worker said hold on. They came right back out with our food that I would say had been sitting there the entire time.
Get home and the salad was messed up and about half the serving you get in store. Chicken tenders were luke warm at best. Love their food, but this locations curbside needs some work
Not even an offer to refund anything for the wait...
Atmosphere: 3
Food: 4
Service: 1
Conner Dietz
The food was great, but for the price I feel that there are better steakhouse options. The restaurant is relatively clean but not to the standard I’d expect from a steakhouse chain that was to be portrayed as above-average. To top off my experience, our server seemed to forget about us. I was left waiting nearly 20 minutes (not exaggerating) just to get my credit card back. I don’t know if the issue was our server in particular, but possibly a lack of staff members on the evening that I was there. I hope this was a one-off thing, but it put a bad enough taste in my mouth to likely not return for a while.
Parking: Parking can get busy at peak hours. You may be left with a long walk but plenty of free parking
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Flo's Filet, French Onion Soup, Loaded Baked Potato
Terry Edwards
Decent food , great service. Thank you Taylor. The best dessert in town, Chocolate Stampede. 😋
Ordered four meals and the baked potato’s were awful they had been over cooked and microwaved. They were like scotched mashed potatoes.
King Of Spades
Everything was delicious!!!! Great service. Our only thing was we wished we could have been placed at a better seat. The booth where we were seated was in an awkward area. Right by the Kitchen area. Other than that we had a great time.
Atmosphere: 5
Food: 5
Service: 5
Kristy Brady
We called ahead to ask about a party of 15. We were told they won’t do parties larger than 10. Poor business practice- we are good customers who tip well. Bad management can ruin things.
Service: 1
Rebecca Goldsmith
Ms. Letti was the sweetest and most beautiful person! I thank God for her kindness!
Extremely long wait time service sub par
Wheelchair accessibility: Typical
Recommended dishes: Bread & Butter, Fire Grilled T-Bone and Asparagus, Chicken Tenders, Loaded Baked Potato
I came here for my birthday dinner on February 13th. The service was horrible the waitress was inattentive she barely came to our table to take our order or refill drinks. It wasn’t packed she would leave for long period of time it took 30-40 minutes just to get our food. And she WROTE IN HER OWN TIP on the receipt. I called to complain when the total was updated on my card. The manager tried to convince me that it was a mistake and that she’s been working there for a long time but there’s no excuse that’s worse in my eyes because I see it as your waitress stole from me and did not receive any disciplinary action, I wrote zero for a reason on the receipt. And still have not received my refund for the tip. I will never eat there again nor refer anyone to ever go there.
Atmosphere: 1
Food: 1
Service: 1
Pros:
Quoted wait time on the app was accurate. Bread was fresh
Non-existent service allowed our family plenty of time to catch up which was the reason for the visit
Cons:
Service was very slow. Pack your patience if you go. Visits to the table were few and far between.
Salad was brought out wrong but by the time we tracked our server down our meals were at the table.
Baked potato came out wrong (twice). finished with meal by the time it was corrected.
Our steaks were all over-cooked.
Bathrooms needed attention; unclean with trash overflowing.
There are plenty of other dining options in the immediate area for me to take a chance on this place again. Would not recommend.
Atmosphere: 2
Food: 2
Service: 2
I was disappointed with my 7 pepper steak entree. There was very little steak but a ton of salad. Disappointing.
Food: 2
Service: 5
Loved this location. Everything was nice, but the waiter forgot to ask what I wanted to drink. However, the waiter was nice. Maybe he had a lot going on. Other than that the food was good and the atmosphere was nice, and the waiter was kind.
I typically enjoy my visits at Longhorn. Not this time. Was not a good experience. The best part was spending time with my family. I’m giving an 3 because my daughter really enjoyed her ribs. Our server brought us bread and walked off. Came back about 8 mins later to ask for our drinks. My mom got her drink after we got our food. Server was nice however she did not know how to care for multiple tables. Food came out. My baked potato was gross. It had something black in it that looked like mold. The manager did not apologize…he pretty much said…they do not cut open all the potatoes to check. Where my baked potato was split to add on the toppings is where the black ‘mold’ was. The manager did not offer a discount or apologize. He was just like ‘oh it happens’. It shouldn’t…the cooks/chefs should know what they are serving their customers. That was a BS excuse. The server eventually suggested he provide a discount. Which he did. I am still not happy but I will get over it and not go there again. Thanks for treating your customers like they matter…NOT.
Atmosphere: 3
Food: 3
Service: 3
Did a curb side pickup for 6:45pm and arrived at 6:30pm. Received the text verification at 6:36pm and responded with our spot. We watched a worker come out with multiple other folks food for curb side pickup.
Finally at 7:15pm I went into the store and asked the carry out folks if they had a curbside order for me. They found it in their system and the worker said hold on. They came right back out with our food that I would say had been sitting there the entire time.
Get home and the salad was messed up and about half the serving you get in store. Chicken tenders were luke warm at best. Love their food, but this locations curbside needs some work
Not even an offer to refund anything for the wait...
Atmosphere: 3
Food: 4
Service: 1
The food was great, but for the price I feel that there are better steakhouse options. The restaurant is relatively clean but not to the standard I’d expect from a steakhouse chain that was to be portrayed as above-average. To top off my experience, our server seemed to forget about us. I was left waiting nearly 20 minutes (not exaggerating) just to get my credit card back. I don’t know if the issue was our server in particular, but possibly a lack of staff members on the evening that I was there. I hope this was a one-off thing, but it put a bad enough taste in my mouth to likely not return for a while.
Parking: Parking can get busy at peak hours. You may be left with a long walk but plenty of free parking
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Flo's Filet, French Onion Soup, Loaded Baked Potato
Decent food , great service. Thank you Taylor. The best dessert in town, Chocolate Stampede. 😋
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chocolate Stampede, Fresh Steamed Broccoli, Ribs
Great lunch at a reasonable price. Hostess went out of her way to accommodate my request to seat us far away from noisy, unruly little kids.
Parking: As we were out on a Sunday, it was difficult to find an open spot nearby.
Kid-friendliness: Too kid friendy
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Food is always good and cooked right.
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato
Ordered four meals and the baked potato’s were awful they had been over cooked and microwaved. They were like scotched mashed potatoes.
Everything was delicious!!!! Great service. Our only thing was we wished we could have been placed at a better seat. The booth where we were seated was in an awkward area. Right by the Kitchen area. Other than that we had a great time.
Atmosphere: 5
Food: 5
Service: 5
We called ahead to ask about a party of 15. We were told they won’t do parties larger than 10. Poor business practice- we are good customers who tip well.
Bad management can ruin things.
Service: 1
Ms. Letti was the sweetest and most beautiful person! I thank God for her kindness!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Idaho R Baked Potato, Chicken Tenders, Loaded Baked Potato
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