I order from here frequently as it’s one of my daughter’s favorite pizza places. I am done ordering from this location as of tonight. My entire order was messed up AGAIN. I didn’t even receive the 2 salads I ordered and door dash only gave me a partial refund. This has happened the last 4 times I’ve ordered from here. White sauce pizza shows up with red sauce instead, complete items missing, ingredients added that cannot be eaten due to dietary restrictions. Their workers need to pay attention to order details.
Jenny Gooding
Great employees! Great food!
Atmosphere: 5
Food: 5
Service: 5
Dave S
I put in an online order at 5:27, with a 5:47 pickup time. I arrived promptly at approximately 5:47 at the pickup window and was told they were a couple of minutes behind which wasn't a big deal. I eventually went in to wait. I asked at some point if if my pizza was in the oven and if not, just cancel it. Somewhere around 6:20-6:25, I was informed it wasn't in the oven and needed to be made. I've always been pleased with the service and food, but seems disrespectful to me to waste my time. I would have been fine if the first interaction would have been we are 30 minutes behind and I could have decided to wait or cancel and move on. On top of that, as I waited, the phone was answered and no one was told they were behind. A little honesty goes a long way and puts a bad taste when not told the truth. Not saying I won't go back, but my time is worth something to me. In their defense, the folks working there were trying but not being as forthcoming as they should have in my opinion.
Service: 2
B R
Pizza was fine and service was good. The lady working behind the counter was very nice.
Atmosphere: 4
Food: 4
Service: 5
Wanda Brooksbank
Love Marcos
Atmosphere: 5
Food: 5
Service: 5
Sherrae Price
This was one of my favorite places 2 order from until couple weeks ago we got our pizzas and they were all slung around like they had been turned over to the point we couldn’t even get it apart it look like it was from the driver turning them Upside down we called to the manager she inform me I had a credit called Back 2 weeks later and they tell me there was not credit found I wasn’t gonna post this but this is literally the second time I was told I had a credit and then could not find it like they lie to get u off the phone then the manager act like she don’t know what’s goin on after she tells u u will have a credit they are unprofessional and this is the second time this has happened I will never order again that was the last straw
Marcia Boyd
I was disappointed in my pizza the deluxe was less than stellar. More crust than toppings but we had to eat it and not waste. I think I will go back to LaRosa
Cameo Harris
As as Doordasher: One of the best LITERALLY experiences that I have had. I could not wait to write this review! They were prompt in greeting me, super friendly, amazing personalities! ALL OF THE EMPLOYEES ALL OF THEM. I asked for plates and napkins, the woman that waited on me double checked the order in front of me to make sure everything was included. Beautiful customer service!!!! I had a really long day and they literally lifted my spirits. You are really lucky to have the staff you do at this location. I will MAKE time to call corporate to make sure they get their accolades they deserve it 💯. Thank you staff and great job.
We ordered online, pizza got stolen by doordash driver. We called the store location, they apologized for the inconvenience, said to give them 10 minutes, when I got there I was greeted by a very friendly staff member who treated me kindly, gave me plates, napkins and even a bonus pizza for the inconvenience. 10/10 this is a great place
John France
Placed an order on phone driving to work after arriving order was not ready and not even put in. When order was coming out it was suppose to be without onion and tomato she says I can pick them off or you can wait and I’ll make a new one she was very rude she apparently did not look at the order as she was rushing to get it in the oven. VERY DISAPPOINTED terrible customer service.
Kimberly Sevachko
Delivery order was hot/warm, but not as ordered. Very salty. Calzone had a slice of pepperoni. A slice. Wasn't cut either. Gambled and lost.
Food: 1
Service: 3
Tosha
First and last time I will eat at this restaurant. Not that it was horrible I just did not enjoy the pizza
I will never order from Marco's pizza again
Atmosphere: 1
Food: 1
Service: 1
I order from here frequently as it’s one of my daughter’s favorite pizza places. I am done ordering from this location as of tonight. My entire order was messed up AGAIN. I didn’t even receive the 2 salads I ordered and door dash only gave me a partial refund. This has happened the last 4 times I’ve ordered from here. White sauce pizza shows up with red sauce instead, complete items missing, ingredients added that cannot be eaten due to dietary restrictions. Their workers need to pay attention to order details.
Great employees! Great food!
Atmosphere: 5
Food: 5
Service: 5
I put in an online order at 5:27, with a 5:47 pickup time. I arrived promptly at approximately 5:47 at the pickup window and was told they were a couple of minutes behind which wasn't a big deal. I eventually went in to wait. I asked at some point if if my pizza was in the oven and if not, just cancel it. Somewhere around 6:20-6:25, I was informed it wasn't in the oven and needed to be made. I've always been pleased with the service and food, but seems disrespectful to me to waste my time. I would have been fine if the first interaction would have been we are 30 minutes behind and I could have decided to wait or cancel and move on. On top of that, as I waited, the phone was answered and no one was told they were behind. A little honesty goes a long way and puts a bad taste when not told the truth. Not saying I won't go back, but my time is worth something to me. In their defense, the folks working there were trying but not being as forthcoming as they should have in my opinion.
Service: 2
Pizza was fine and service was good. The lady working behind the counter was very nice.
Atmosphere: 4
Food: 4
Service: 5
Love Marcos
Atmosphere: 5
Food: 5
Service: 5
This was one of my favorite places 2 order from until couple weeks ago we got our pizzas and they were all slung around like they had been turned over to the point we couldn’t even get it apart it look like it was from the driver turning them
Upside down we called to the manager she inform me I had a credit called Back 2 weeks later and they tell me there was not credit found I wasn’t gonna post this but this is literally the second time I was told I had a credit and then could not find it like they lie to get u off the phone then the manager act like she don’t know what’s goin on after she tells u u will have a credit they are unprofessional and this is the second time this has happened I will never order again that was the last straw
I was disappointed in my pizza the deluxe was less than stellar. More crust than toppings but we had to eat it and not waste. I think I will go back to LaRosa
As as Doordasher:
One of the best LITERALLY experiences that I have had. I could not wait to write this review! They were prompt in greeting me, super friendly, amazing personalities! ALL OF THE EMPLOYEES ALL OF THEM. I asked for plates and napkins, the woman that waited on me double checked the order in front of me to make sure everything was included. Beautiful customer service!!!!
I had a really long day and they literally lifted my spirits. You are really lucky to have the staff you do at this location. I will MAKE time to call corporate to make sure they get their accolades they deserve it 💯. Thank you staff and great job.
Great pizza 🍕
Restaurantji Recommends
We ordered online, pizza got stolen by doordash driver. We called the store location, they apologized for the inconvenience, said to give them 10 minutes, when I got there I was greeted by a very friendly staff member who treated me kindly, gave me plates, napkins and even a bonus pizza for the inconvenience. 10/10 this is a great place
Placed an order on phone driving to work after arriving order was not ready and not even put in. When order was coming out it was suppose to be without onion and tomato she says I can pick them off or you can wait and I’ll make a new one she was very rude she apparently did not look at the order as she was rushing to get it in the oven. VERY DISAPPOINTED terrible customer service.
Delivery order was hot/warm, but not as ordered. Very salty. Calzone had a slice of pepperoni. A slice. Wasn't cut either. Gambled and lost.
Food: 1
Service: 3
First and last time I will eat at this restaurant. Not that it was horrible I just did not enjoy the pizza
Atmosphere: 3
Food: 2
Service: 3
Food was not hot when it got here
Food: 2
Service: 2
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