McAlister's Deli

Very nice and clean place to eat! No complaints. Highly recommend!

Excellent

I love McAlister’s overall but not this Oakley location. Here are the reasons. Today I ordered a spicy southwest chicken sandwich for a take out. After getting home I realized that there are several ingredients missing and they didn’t even tell me about it as if it was ok to cheat your customer. It’s not just the first time they messed up my order. In the past they didn’t put Lay’s regular chips in my order. One time I checked my order at the restaurant itself before leaving and found out it was a wrong sandwich. When I told them they just changed the label and told my they printed the wrong label. I still asked if they were sure to which they said 100%. At home I found it indeed was a wrong sandwich. I don’t write reviews that often but I felt compelled after the staff messed up my order multiple times in the past 3-4 months. I live in Hyde Park and don’t have time to drive all the way to Mason just because that location is very well managed and their staff doesn’t repeatedly mess up people’s order.

Best ciabatta bread I've ever had, normally places gave extremely hard or stale ciabatta. This was soft and fluffy with a little bit of crisp on the edges. Perfect.

It was okay, the food was pretty good but there weren't many seats and the employees were a bit rude. Everybody seemed to be rushed. I give this place an overall 3.

Food is GREAT and reasonably priced. 10/10

The McAlister’s in OHIO! I was starving and intensely craving a hot sandwich, Reubens are one of my favorite type of sandwiches, and McAlister’s is one of my favorite restaurants! As I went to pick up my order, I walked in and was beautifully welcomed and greatly helped! Every item I ordered was prepared with love and kindness! I promise, if I didn’t have to return to work that day, I would have stayed in that restaurant until closing just to hangout! I was that moved by the customer service and comfortability in that environment. THANK YOU EVERYONE ON THE OAKLEY MCALISTER’S TEAM! My food was delicious, my experience was phenomenal, and greatly appreciated! I look forward to seeing you ALL again!

Atmosphere: 5

Food: 5

Service: 5

It took the lady five minutes to bag just some broccoli. Usually the service is fast.

Atmosphere: 1

Food: 5

Service: 1

Great food great service

Atmosphere: 5

Food: 5

Service: 5

Just stood at the order station for 5 minutes as the those working sat in a circle talking in the dining area doing nothing. After being yelled at from across the restaurant asking if I was placing an order and confirming, they argued over who "had to take my order".

Service: 1

Oakley location may be the worst ever! Rude employees. They answer the phone like a cell phone. Had to take my sandwich back twice and still wasn’t correct!

Atmosphere: 1

Food: 1

Service: 1

Great service but it was not busy. Also food is getting smaller but the prices are getting high.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Choose 2

We dined in at the Montgomery Rd location. We love their food because they have lots of healthy food choices, & their food is always fresh. As we were being served our food, I knocked over a large glass of water. The server saw it happen. She did nothing to try to help clean up the mess. The water went all the way to the floor. I had to go to the counter and ask for a towel because she just walked away. She didn't even offer to bring me a fresh glass of water. She showed no concern for the fact that our meal was pretty much ruined.

Vegetarian options: I love their tomato, cucumber salad. I always get that with a wrap. Not knowing how things are prepared, I can't say that it's vegan, but they have good vegetable options.

Atmosphere: 4

Food: 5

Service: 2

Very good food, great service, and a relaxing atmosphere. They made a small mistake with my order, but quickly went above and beyond to fix it. I would not recommend visiting just as the giant church is finishing Sunday services, though, because of traffic.

Atmosphere: 5

Food: 5

Service: 5

Great food. Amazing sweet tea! Nice workers! The French dip is excellent!!

Atmosphere: 5

Food: 5

Service: 5